4th of July SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.3 out of 5 stars with 2150 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers find value in the product's strong overall performance, ease of use, and appealing design, often highlighting its good size, quiet operation, and quick heating capabilities. Its reasonable price and easy installation are also frequently praised. Conversely, some customers have experienced problems with the door's durability, the timer's effectiveness, and the quality of the control panel buttons, noting that the panel does not light up.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 2,150 reviews
  • Rated 5 out of 5 stars

    Good microwave

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this microwave when my old one wasn’t working right anymore. Very nice microwave. Pretty good price too.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 3 out of 5 stars

    Kinda OK...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The design and installation instructions are good, but the OOB quality... not so much. Had to return the first machine since it did not work right out of the box. The second one mostly works, but sometimes acts up.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We are sorry to hear that your microwave is not working as designed. You are a valued customer and your experience matters to me. We are continually improving our products and your feedback is important to that process. We would love the opportunity to speak with you regarding your concern. For more assistance, please reach out to our support team on Facebook Messenger: http://m.me/samsungsupport; or Twitter: https://twitter.com/messages/compose?recipient_id=18768513. When you contact us please be sure to include ticket number (1143133637) to help us pull up your information. Thank you for choosing Samsung. ^Lena Samsung

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    microwave

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the customers loved it for the price it is highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Samsung 1.7 microwave

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not really quite but it’s large maybe they should change light to Led for more brightness

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Samsung microwave

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and works well. We had no problem installing it ourselves. We would highly recommend it.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello, Nitro1. Thanks for your review! ^Ty Samsung

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Works fine

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be working fine so far. (3 weeks) -------

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello, CFCT. Thank you for leaving a review and choosing Samsung! ^Ty Samsung

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great microwave

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and easy to use Looks good and works very well Great value for money !

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Microwave

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent microwave though a bit tricky to install for a non professional.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase, works great and looks sharp.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Looks great, but vent fan is loud

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the look and it works fine, but the fan is so loud when we turn it on. We thought maybe the BB installers did something wrong, but we recently had this uninstalled and reinstalled due to getting new cabinets, but the vent fan is still very loud. I don't think we will be using the fan too often. Other than the fan it looks and works great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy customer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes abit hard to read the keypad settings compared to the previous Samsung Microwave. This one has a black background Keypad where the previous one had a white background with black lettering. Having older eyes probably has abit to do with it also though. It's great other than that.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good to go

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good no complaints at all. Easy install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect complement to out Samsung oven.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great didnt need any extra features. Qe replaced the night light with an led bulb as we like to keep it on in the kitchen as a nightlight. Great so far!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A great option for appliances

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over the last 10+ years, I have purchased a number of appliances at BestBuy. I think it is a great option compared to the home improvement stores. For the microwave, I did a pickup and it went smoothly. I wish that BestBuy offered a more comprehensive service for parts but there are a number of other options with the manufacturers and resellers.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Samsung Microwave

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a replacement of our older one and it is so much better. Easy to install and use.. A+++++++++

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello, Stoney! We're happy to hear that this microwave is working well for you! ^Ty Samsung

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing product

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So in love with this microwave! Super user friendly and love the color of it. So easy to keep clean

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there, Rina! Thanks for your review and being a Samsung customer! ^Ty Samsung

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Micro

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good is really good and was worth the money,easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microwave

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace old microwave. Works great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    It’s a microwave

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bit pricey but it’s a good looking microwave that works. Not complaints. Heats my food like it should.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    very good product

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about it. quality, sound, general appearance

    I would recommend this to a friend