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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 2150 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers find value in the product's strong overall performance, ease of use, and appealing design, often highlighting its good size, quiet operation, and quick heating capabilities. Its reasonable price and easy installation are also frequently praised. Conversely, some customers have experienced problems with the door's durability, the timer's effectiveness, and the quality of the control panel buttons, noting that the panel does not light up.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 2,150 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good so far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had it for only about a month, but it works good so far!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great quality and affordable.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave has nice features, easy to operate and great look.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesoem!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Good microwave. Would recommend to everyone.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    MR

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price is right...Works well. The sales person did it right

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    happy with this purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    like the smaller footprint above our range and ease of use!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    this is my favorite item in my kitchen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is my favorite item in my kitchen my everything come out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works and looks great! Adam was great at helping us choose our microwave.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Newfangled warm up gadget.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to carry it out to my truck by my self. No help from the Best Buy lady. Kinda odd, don't you think. Well, here goes. You can push them buttons all day and the thing just sits there. You gotta really mash them buttons and it still doesn't work sometimes. Had my old microwave oven figured out real good. It could cook pop corn likity split. The installation instructions weren't much help. Installed it myself. I like the microwaves with a dial. Just turn the dial and there you go; it works.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi MattO,

      We recognize your feelings regarding your microwave button not functioning properly. We would love to help you.

      Below is a link with steps to help you if the microwave buttons are not working.

      The microwave control panel does not respond.
      https://www.samsung.com/us/support/troubleshooting/TSG01001961/

      We'd love to speak to you directly to provide more assistance.

      Please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1146962596) to help our team pull up your information when you message us.

      Thank you.

      -Kimberly Samsung

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Would recommend

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this unit. Spacious and beautiful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It works as expected

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works as expected but but my 15 years old Samsung Microwave was better than this one. Old one was warming food evenly but this one warm half then other half when i put it again for few more seconds. i like all the future it has.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung Microwave

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung Microwave complements the range and its features are easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it works well but I am learning how to properly use it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Range

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. It was installed ver well. The delivery was easy and stress free.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung microwave that I bought from Best Buy is working fine so far, no problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung overhead microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with the appliance and the delivery.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Beautiful microwave!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and looks beautiful! So glad I bought this one.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new microwave looks great in my new kitchen. Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My Best Buy shopping experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was good , the price was great, and the microwave works and looks just fine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice and easy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave is very well made. The price of the microwave is very reasonable for the type of teachers it has.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellence products!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is excellent! We love the way this microwave performs!

    I would recommend this to a friend