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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 2150 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers find value in the product's strong overall performance, ease of use, and appealing design, often highlighting its good size, quiet operation, and quick heating capabilities. Its reasonable price and easy installation are also frequently praised. Conversely, some customers have experienced problems with the door's durability, the timer's effectiveness, and the quality of the control panel buttons, noting that the panel does not light up.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 2,150 reviews
  • Rated 5 out of 5 stars

    Quality Overhead Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually purchased this through Hone Dept originally. I was given the run around on delivery and install so I got my money back and purchased from Best Buy for less money. The delivery and install was still boggled (apparently the internet schedule dates didn’t match up with the delivery dates that were actually available) but they fixed it the next week. It’s a great microwave but I wouldn’t definitely confirm that delivery dates you schedule are accurate.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    New Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave works well. Good size and keeps food warm.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Microwave

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good Microwave for the price I have paid for!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I recommend

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for value and works great. The looks with black steel makes it look sexy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very functional!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice microwave. Works really well and does not continuously beep when done, so not annoying! Does show every fingerprint tho.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit does everything we need Looks good where it is located

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this microwave. Although it is fairly basic, the display is bold and blue. It looks very modern, I purchased black stainless. The rotating tray is built in, without a lip. My last microwave tray was chipped several times by an eager family member hastily warming up food. This rotating glass tray will probably not chip, as the edge is not exposed. That is a bonus in our household.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Kadzi, I want to thank you for taking time from your day to share your feedback of your Samsung Microwave. We are happy to know are so pleased with this design. We welcome you to our family and thank you or choosing Samsung. ^Brad Samsung

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung Over the Range Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality microwave. Not difficult to install. Fan blows upward. Just FYI. Powerful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Very nice and price was cheap! Can’t wait to cook every day!

    I would recommend this to a friend
  • Cons mentioned:
    Timer

    Rated 3 out of 5 stars

    Good, wish it could multi task

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is really good, I don't like that you can't use it when using it for timer, it can only do one at a time.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Astral,

      We appreciate your review of the microwave. Should you need support in the future, please don't hesitate to reach out to us at www.samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).

      Have a great day!

      ^Chrystel Samsung

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an upgrade for my kitchen . I am very pleased with the performance and quality of this product .

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I would say this product is excellent. I like the looks of the microwave and good quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    outstanding

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product that fits over your oven and acts as a vent. Glad we purchased

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine and compared to the last microwave the door closes so that’s a bonus

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung over the range microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, good microwave. Hoping it lasts. Easy to install - easy to operate.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Great addition to my new kitchen! Thanks to Best Buy for good service as always.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good microwave

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time and this microwave does the job. The fan and light are also great.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Good for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exelent microwave and looks amazing, just that I need for my kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matches perfectly with the stove and the refrigerator works nicely

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    nice microwave

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great, works great. Hopefully I'll use the convection and air frying capabilities to make it worth it paying extra for this model. 4 stars because they don't include the manual. With a relatively complex microwave, it's a pain to go find the manual online when you want to learn how to do something.

    I would recommend this to a friend