Customer Ratings & Reviews
- Model:
- ME17R7021EW
- SKU:
- 6396303
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
Customers are saying
Customers find value in the product's strong overall performance, ease of use, and appealing design, often highlighting its good size, quiet operation, and quick heating capabilities. Its reasonable price and easy installation are also frequently praised. Conversely, some customers have experienced problems with the door's durability, the timer's effectiveness, and the quality of the control panel buttons, noting that the panel does not light up.
This summary was generated by AI based on customer reviews.
Samsung 1.7cu ft over the range
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave worked well until it didn’t. I’ve purchased this item twice because it was on sale and both times it broke down right after turning 1 yr old. I guess you get what you pay for.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Candy,
It’s nice to hear the microwave worked well, and we truly appreciate you choosing it twice. Your loyalty doesn’t go unnoticed.
We’d like to connect with you directly to learn more about your unit and explore available options. Feel free to reach out using any of the contact options below:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: https://m.me/samsungsupport
3. X: https://x.com/messages/compose?recipient%20id=18768513
4. Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Please have reference number 1152554749 ready when you contact us so we can assist you quickly.
Samsung truly values your business.
Jeffrey
Samsung Care
- Pros mentioned:Ease of use, Size
Great compact microwave
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had this for little more than a year. Great more compact over the stove microwave. Easy to use and has great exhaust fan and light.
I would recommend this to a friend - Cons mentioned:Control panel
Cheap and unreliable
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't even ka last 15 months, panel stopped working, stay away
No, I would not recommend this to a friendBrand response from Samsung
Posted .GolamA, we understand the importance of a reliable microwave. Allow us to help.
Here is a guide to help you troubleshoot if the microwave panel stops working.
Microwave control panel does not respond
https://www.samsung.com/us/support/troubleshooting/TSG01001961/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1150381384) to help our team pull up your information.
Have a great day.
^Camille
Great microwave
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave! The fan is a little bit funny as there are 2 buttons, one for fan speed and one for on/off, which took me a minute to figure out and remember as it is different than our old microwave.
I would recommend this to a friendSamsung mmicrowave efficient
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Service installed with care and in good time. Microwave time very efficient. Like reminder when cooking finished.
I would recommend this to a friendAbsolute Garbage - I wish 1/2 Star was an option
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can’t believe my wife choose this at BestBuy. It arrived and i unboxed it, Then mounted it. If the packaging hadn’t been destroyed by my kids I would have returned it. I may just throw it out and go buy a different one. By a different company. I Love BestBuy and I have the subscription Care thing. I am disappointed that BestBuy sells prodicts this cheap. Stay away from this microwave no matter what. Seriously. No matter what. It is complete junk.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Drey, we understand how disappointing it can be to have a microwave that falls short of your expectations. We would like to have a direct conversation with you to discuss what is causing your disappointment and address any other issues you may have.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide reference number 1151456131 so our team can look up your information when you message us.
Have a great day.
-John
Very nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far I’m loving it. I didn’t think I would like the white in the inside but I actually do.
I would recommend this to a friendOver the Range microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks and heats very good. Buttons are hard to see and push. Wished they were raised and chrome color or chrome background. Light and fan work great.
I would recommend this to a friendKitchen microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it so much and it cook so quick and fast and their a fan and a stove light
I would recommend this to a friendOur new remodel
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfectly. Not as powerful as our stand alone, but works well for the price.
I would recommend this to a friendEven works with open shelves!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We’ve only had it for a week and we chose to vent it outside even though you don’t have to and it’s great!
I would recommend this to a friendSamsung microwave excellence
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with this microwave! All the features we wanted !
I would recommend this to a friendGreat
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely pops some popcorn and looks good doing so! We love it with the rest of our Samsung appliance.
I would recommend this to a friendDo not buy!!!!!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well, this microwave is gorgeous. Which is why i boight it. Unfortunately it completely stopped working after a year and a half. We went to make popcorn - bam - no power. I contacted customer service and they informed me it only has a 12 month warranty. A brand bew Samsung microwave and its only covered to last a year. Ugh!! So upsetting from a major brand to see that they dont stand behind their products. My microwave before this ine lasted 15 years with zero issues. My samsung microwave didnt even last 2 years. I would definitely not recommend this product.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Kris!
Thank you for reaching out to us. I see you have some concerns with the Samsung - 1.7 Cu. Ft. Over-the-Range Microwave - Stainless steel. I sincerely apologize for the inconvenience if there is no power on your Samsung Microwave. The experience is not what we expect from our customers. Your feedback helps to understand where we can take steps to improve our product and service.
Here is a link to "Samsung Microwave is Not Working": https://www.samsung.com/us/support/troubleshooting/TSG01207757/.
You may also refer to the user manual about some "Troubleshooting Checkpoints" if it occurs on your Samsung Microwave" on page 21: https://downloadcenter.samsung.com/content/UM/202103/20210323120615716/ME17R7021E_AA_MD3_EN-MES-CFR.pdf.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144628328
Have a great day.
Melardo
Microwave
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great in my kitchen. Easy to clean stainless steal.
I would recommend this to a friendGreat microwave oven range
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great item worked perfectly and aesthetically pleasing
I would recommend this to a friendGreat microwave
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave is fantastic. I really love it! I would buy it again
I would recommend this to a friendGood choice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this microwave. I don't cook in it, but it reheats well and quickly.
I would recommend this to a friendSamsung Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice microwave. Works great in our basement kitchenette.
I would recommend this to a friendBad Samsung
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave over the stove is not worth buying we have had two of them and the latch do not last. So every 1 & 4 months it’s having to be replaced again.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Boris,
Thank you very much for your observation of our microwave. Rest assured that we are working to improve our products and services with the help of your reviews.
Have a great day,
-Ernest-