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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 2150 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers find value in the product's strong overall performance, ease of use, and appealing design, often highlighting its good size, quiet operation, and quick heating capabilities. Its reasonable price and easy installation are also frequently praised. Conversely, some customers have experienced problems with the door's durability, the timer's effectiveness, and the quality of the control panel buttons, noting that the panel does not light up.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 2,150 reviews
  • Rated 5 out of 5 stars

    Super happy with the service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the services . The best as always !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product Great, Installer Great, Best Buy-UGH

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product now it FINALLY was delivered. The tech that installed it was fantastic, which is more that I can say for Best Buy and their process. Best Buy had every excuse in the book on all the problems Good thing the tech knew what he was doing and kept in touch with us. He is probably the best tech I ever dealt with.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product easy to use, matches my Samsung stove perfect

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the price. Nice finish. Easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is wonderful. It's easy to use and looks great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install works good easy to use like the 2 tone color

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed it a few weeks ago and has been working just fine!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great working microwave and has a good look as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Low end microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. We didn't want a lot of extras and this one fit the bill. Only thing I wish it had was volume control on the beep. But works fine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would like to see two(2) light bulbs in microwave to shine the range. It is better than one

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and works like a champ. Looks good also

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great except we’ve noticed a few quirks compared to old version. When using the add 30 sec feature it doesn’t automatically start. Also haven’t been able to use the timer function and heat something in the microwave itself. These were all functions on our old version that we could do. Otherwise a great microwave!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and works perfectly. Cooks and keeps time.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    looks great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works - great. looks really nice with the oven.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Just average

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It heats really well faster than old Frigidaire. Has no express/quick start settings which is the pits. I thought all new microwaves had quick start at the very least add 30seconds. Not this one, you have to press start every time. Which I know sounds lazy but when your used to being able to just hit a number it’s frustrating. Had it only about 2 months and it’s already rattling. Very disappointed with Samsung on this one

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      Congratulations on your new Samsung Microwave. I see you have some concerns with an unusual noise coming from your unit. I have some helpful information to identify what is happening. See link below:
      https://www.samsung.com/us/support/troubleshooting/TSG01001968/
      Thank you for choosing Samsung. ^Brad Samsung

  • Rated 5 out of 5 stars

    Microwave Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe the installers names were Jason and John. Both of them were professional and courteous. They installed the microwave and took considerable care attaching it to the cabinet. Once the job was completed they cleaned up all of the dust particles that scattered. They were terrific.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love the look

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the look of this microwave. It's so simple to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I Expected. Pleased with the ease of use

    I would recommend this to a friend
  • Cons mentioned:
    Timer

    Rated 3 out of 5 stars

    It cooks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I could turn the beep noises off. The timer noise is a joke and you can barely notice when it goes off. Not fingerprint resistant either. It cooks stuff so I guess it does its job.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      Thank you for joining the Samsung family. There is no way to deactivate the beep function on our Samsung Microwave. I am sure that you will have I do thank you for choosing Samsung. ^Brad Samsung

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very nice

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great in our kitchen and fast delivery, thank you

    I would recommend this to a friend