Customer Ratings & Reviews
- Model:
- ME17R7021EW
- SKU:
- 6396303
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
Customers are saying
Customers find value in the product's strong overall performance, ease of use, and appealing design, often highlighting its good size, quiet operation, and quick heating capabilities. Its reasonable price and easy installation are also frequently praised. Conversely, some customers have experienced problems with the door's durability, the timer's effectiveness, and the quality of the control panel buttons, noting that the panel does not light up.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Timer
average
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well for basic, but if you are using the timer you can not use the microwave. the dish rotates but does not stop in the correct position to remove
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Tais,
Thank you for sharing your feedback. Your satisfaction is our main priority, and we are glad you are using Samsung - 1.7 Cu. Ft. Over-the-Range Microwave - Black stainless steel. We are saddened that you have issues with your Microwave, especially with the timer. The dish rotates but does not stop in the correct position. The experience is not what we want for our valued clients. We understand how important home appliances make our life convenient and comfortable. We will surely notate this feedback for better products and services in the future.
To help you with this, I am providing these links to guide you on the issue.
Set the time on your Samsung microwave
https://www.samsung.com/us/support/answer/ANS00087028/
Turn table does not rotate and is making noise https://www.samsung.com/us/support/troubleshooting/TSG01001970/.
For your door issue, you may contact us so we can assess the problem further and provide proper troubleshooting.
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference number:
1144777079
Thank you for choosing Samsung. Have a great day.
^^Ross
Workaholic
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So nice that I purchased it twice. Works great. My first one stopped working after five years so I purchased another because I like this microwave. Very strong as it gets A LOT OF USE in my home.
I would recommend this to a friendSamsung Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a great microwave. The interior is large. It's strong, cooks food evenly due to the inside turn table. Was easy for a handyman to replace the old one. Stainless is very compatible with my range and refridgerator.
I would recommend this to a friend- Cons mentioned:Control panel
Whereare the control buttons?
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works OK, but the panel with the control buttons are hard to read because they are all black. Design trumped function.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi carl3989,
Thank you for your review. We are glad that the microwave works for you as intended though we are disheartened because of the difficulty with the control panel of the microwave.
I agree with you that it will be easier to see the button of the control panel if it had back lighting. I will be sure to pass on what you have mentioned here to our product team for current and future product development.
Should you need assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, provide them this number 1144913346 and it will help our team pull up your information.
Leo
Samsung Micro
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far the unit is working as expected, it replacing another Samsung microwave that only lasted 5 years, I have a Sharp that is been working for 12 years same size but could not find it anymore.
I would recommend this to a friendSamsung Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The display is almost impossible to read without full lighting overhead. Annoying early in the morning.
I would recommend this to a friendSamsung Microwave
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Samsung Microwave has been used twice since the purchase because it was just delivered yesterday which was actually 3/31/2022 but so far it's as good as my last one.
I would recommend this to a friendNice Samsung over-the-range microwave
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this Samsung microwave as a replacement after remodeling my kitchen. I very happy with this purchase. This microwave is just a little bit smaller than my previous microwave, but there's plenty enough room to accommodate all of our day to day microwave needs.
I would recommend this to a friendBrand response from Samsung
Posted .Hello, GXJ1! Thanks for your review and being a Samsung customer! ^Ty
Good
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It took too long but it was worth the wait. Perfect for the space
I would recommend this to a friendReplacement Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great replacement easy to follow setup and minimal difference in cube that previous older version.
I would recommend this to a friendMicrowave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my Samsung microwaves it goes with my other Samsung products
I would recommend this to a friend- Cons mentioned:Button quality
Looks nice, but quality is not there
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks nice, quality is not there. I guess you get what you pay for. It is much nosier than the previous LG micro we had. Buttons are somewhat hard to press.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there,
Thank you for your review and congratulations on your brand new Samsung Microwave. We are glad to be your choice for your laundry needs. We welcome you to our family and thank you for choosing Samsung. ^Brad
Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simple over the range microwave. Hard to find anything much cheaper these days.
I would recommend this to a friend- Cons mentioned:Button quality
Ok for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The buttons are extremely stiff and hard to push. My children (8&13) have a difficult time pressing them.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there John,
Congratulations on your new Samsung Microwave and thank you for your review. It is best practice when you are tryin to press buttons on the control panel, to use the pad of your finger or thumbs to ensure the button is fully impressed. We welcome you to our family and thank you for choosing Samsung. ^Brad
- Pros mentioned:Overall performance
Micro
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A nice looking piece Just hope it lasts longer than the previous one
No, I would not recommend this to a friend Samsung Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Attractive look. Have only been using it for a short time, but appears to be fine. A small amount of confusion with operating procedure, but expect that will improve as time goes by.
I would recommend this to a friendGreat appliance
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love buying open box it saves you money and you can always buy a the geek squad protection for a peace of mind feeling
I would recommend this to a friend- Pros mentioned:Size
looks good but doesn't work that great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It looks good and the space is big inside. but it is not heating as much as I expected even in high power and taking longer to heat everything.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Sandy,
I see that you are having some concerns with your Samsung Microwave not cooking properly and I would like to offer some assistance. I have some helpful information to make sure that you are getting the most from your appliance. See link below:
https://www.samsung.com/us/support/answer/ANS00049159/
If you need any assistance, please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
Please reference ticket number 1143212595. We thank you for being a part of our Samsung family. ^Brad
Samsung over the range microwave
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave was purchase so that I can vent the air over the stove. The does a great job it came with extra filter. I havent had any problems with merchandise. The first item I used in it was popcorn.
I would recommend this to a friendMicrowave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has been a wonderful microwave love the stainless steel with the white inside
I would recommend this to a friend