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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 2150 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers find value in the product's strong overall performance, ease of use, and appealing design, often highlighting its good size, quiet operation, and quick heating capabilities. Its reasonable price and easy installation are also frequently praised. Conversely, some customers have experienced problems with the door's durability, the timer's effectiveness, and the quality of the control panel buttons, noting that the panel does not light up.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 73 Showing 1,441-1,460 of 2,150 reviews
  • Rated 4 out of 5 stars

    Decent

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty Good, but door is loud. Also, not very big.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would buy again

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave looks nice. It cooks really well. I would definitely buy again

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dull light.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only con is the over range light isn’t very bright. Having a hard time seeing things on the stove.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice looking Appliances install it myself, its a little bit challenge since our old microwave is bit shorter so i have to re configure the back bracket that holds the microwave. over all its good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. The door seems really thin and doesn’t seem like it will last but that’s just speculation. The fan is a little loud but for the price it’s pretty good.

    I would recommend this to a friend
  • Cons mentioned:
    Control panel

    Rated 3 out of 5 stars

    Works great, but loud

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good value for the money, but it vibrates and rattles really loud unless you push on the bottom of the control panel. It’s kind of annoying

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Durbgirl! I'd like to provide this link (https://bit.ly/3moQtSI) that has information about what to do if the microwave is excessively noisy. ^Jecca Samsung

  • Rated 5 out of 5 stars

    Happy Mom

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works perfect for my kids to just pop food in microwave for a snack till i get home .style is nice and works great highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks good

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking microwave, fits well above the range top

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is an exact match for my Samsung electric range. It has all the features that I use daily; the timer, defrost and popcorn settings.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Scammed??

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since this unit was a replacement for an exact unit that was only two years old and has the same door latch as the previous one I am not impressed. Despite a Geek telling me that it would cost the same to replace the door as to buy a new unit (untrue) two appliance men have told me that it was a simple repair and I did not need a new one.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Unit -- Does NOT have Zero Clearance Hinge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice microwave, but know that it does not have a Zero Clearance Hinge. Had to return because the door would not open with a wall to the left side of the unit.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Large unit, small interior

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this microwave at the same time as I bought an oven. I thought it would match the black fingerprint resistant oven because the main picture on the product shows this option. I did not read it correctly and received a shiny black unit. By the time the installers got it in within 15 minutes, I looked and it was too late. It looks a bit large yet the interior glass table is markedly smaller than my prior microwave of the same size. The only cool thing about it is the blue led. Other than that it is just okay.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      Congratulations on your new Samsung Microwave and thank you for your review. We are excited to be your choice for your newest additions to your kitchen. We welcome you to our family and thank you for choosing Samsung. ^Brad Samsung

  • Rated 4 out of 5 stars

    Microwave Samsung

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall an excellent product however the microwave light is not that bright and the buttons at night are not lighting up. Please help me to understand this. Thank you.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Black stainless microwave

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the microwave. I like not having the metal tray. Spacious. It does show fingerprints. Use microfiber cloth, other clothes are too abrasive for the finish on it.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello, Sharen. We greatly appreciate your review! ^Ty Samsung

  • Rated 5 out of 5 stars

    Samsung microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice microwave, buy to replace an old and broken item

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a microwave. There's nothing special about it, but I got a good price and the installation was free.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Could be better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could be better, My 20 year old microwave had more features than this one I would have kept it but it was in white. The advantage to this one is that it uses less time and he eats food fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect fit, color is amazing product and I would recommend this to everyone looking to get a new device. amazing sales staff

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Matches our Samsung oven

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great timely delivery and installation. It is louder than our 26 year old prior microwave, but much more powerful. It also matches our Samsung oven we bought last year.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Basic microwave that does the trick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a discontinued previous model that finally broke. Ended up replacing this model with the 1.9 cu ft model because that one had a stronger fan

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there TXNY, I would like to congratulate on your new Samsung Microwave. I am glad this machine has been everything you need. Thank you for choosing Samsung in your home. ^Brad Samsung