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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 2150 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers find value in the product's strong overall performance, ease of use, and appealing design, often highlighting its good size, quiet operation, and quick heating capabilities. Its reasonable price and easy installation are also frequently praised. Conversely, some customers have experienced problems with the door's durability, the timer's effectiveness, and the quality of the control panel buttons, noting that the panel does not light up.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 2,150 reviews
  • Rated 5 out of 5 stars

    Excellent purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great!! Not easy to install if you don’t know what your doing. Our microwave was shipped to the store. Easy pick up and they loaded it in the car for us.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microwave

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Operates fine looks fine but if you leave the light on the inside gets so hot it almost Burns you

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not pleased with the Samsung micro wave. Best buy replaced it with my choice LG. it had the options i needed. They were so easy to work with. This is why i buy all of my appliances from Best Buy. I am a happy customer!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The size wasn't what I expected so I had to do a lot of customizing to make it work but I got it done.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice Mid-range microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best microwave - but then again it wasn't advertised at such. Overall a nice mid-range microwave. A little short on power from what I am used to

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi TracyG,

      Thank you very much for your observation of our products. Should you need support in the future, please don't hesitate to reach out to us at www.Samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).

      Have a great day.

      ^Charles Samsung

  • Rated 5 out of 5 stars

    Samsung Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look and stainless steel is very nice and easy to keep clean. My old microwave was a different brand and I love the Samsung products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    president

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was pleasure to buy form best buy because everything was fast and accurate specially the delivery

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    From microwave to all new kitchen appliances!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been enjoying my new microwave. It's easy to work, does things fast than the old one. Decided I needed other new appliances to go with the microwave so I went back to Best Buy for a stove, frig. and dishwasher!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Over the Range Micowave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a replacement and works fantastic only issue is that the panel could be a little more bright. Otherwise a great product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Micro Wave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and delivered on time. We will continue to purchase from Best Buy. We flip houses and do new construction and all of our homes we use Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Good for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good cheap microwave easy to intsall as i did everything myself

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Shawn,

      Thank you very much for your observation of our products. Should you need support in the future, please don't hesitate to contact us at www.Samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).

      Have a great day.

      -John Samsung

  • Pros mentioned:
    Overall performance

    Rated 1 out of 5 stars

    Big Hunk of Junk!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though I did my research, appliances these days are such a crapshoot! I thought I was making a good, educated decision - even once you narrow it down, there are always tons of great reviews and those couple of scary "stay away" ones... This is a STAY AWAY one. Liked the performance of this micro, heated great. 14 months in and one big POP - there goes the magnetron! Now it's just a useless piece of metal junk! Barely 30 days out of the warranty period!! Beyond furious - now I have to spin the microwave roulette wheel for a replacement, but will NOT be replacing with a samsung!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello, I would have a hard time with that too. This is a bit unexpected for this product. We stand behind our product and we would love to look into this further. Please contact us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1144009940) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Shay Samsung

  • Rated 4 out of 5 stars

    Hello

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last microwave only lasted 19 months, so this samsung purchased from you is still working, so I guess that is a positive!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Over the stove Exhaust microwave.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit perfectly over the stove. Exhaust a little loud but works well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesnt have a light on the setting panel makes it hard to see . Have to turn on kitchen light to set cook time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great replacement for range hood

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my mother, who still had a counter-top microwave and a range hood that stuck out too far. It’s been wonderful for her. She loves it. It gets basic use - heating things up and defrosting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service from Best Buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great delivery/install guys! Thank you, alsovto sales person!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Very Loud

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't like the LOUD Fan and Poor lighting. Microwave operation is ok. I upgraded to a better model Samsung.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered the Samsung Microwave online because of the great reviews it got. The order process was easy and I picked up in store. An Associate loaded for me and I was on my way home. So far the Microwave is working great and looks good as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice, but….

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung said this model is the replacement for the one I had. It’s actually a bit smaller on the inside.

    I would recommend this to a friend