Customer Ratings & Reviews
- Model:
- ME17R7021EW
- SKU:
- 6396303
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
Customers are saying
Customers find value in the product's strong overall performance, ease of use, and appealing design, often highlighting its good size, quiet operation, and quick heating capabilities. Its reasonable price and easy installation are also frequently praised. Conversely, some customers have experienced problems with the door's durability, the timer's effectiveness, and the quality of the control panel buttons, noting that the panel does not light up.
This summary was generated by AI based on customer reviews.
Nothing Fancy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this at a good deal when I purchased 3 of the same product. Works well but sometimes the turn table seems to get stuck.
I would recommend this to a friendBrand response from Samsung
Posted .Thank you for taking the time to leave us a good review! Welcome to the Samsung family! ^Shay
Perfect replacement for old Samsung Microwave
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect fit for old Samsung microwave. Was able to use old mounting bracket. Black stainless finish looks great. So far operation is easy and effective.
I would recommend this to a friendCharcoal Filter Hard To Find
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Microwave works really well. It would be nice it the panel was easer to see but it is OK. Finding the Charcoal Filter replacement is almost imposable would be nice if the parts number came with the instructions.
I would recommend this to a friendSlow samsung microwave
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its slower than i thought. Its not quiet. I now miss my Ge appliances. Dont buy . For samsung stick to tv only
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
Congratulations on joining the Samsung Family. I am sure that you will enjoy our Samsung Microwave. Thank you for choosing Samsung. ^Brad
Sam
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it except for programming area it is hard to see. It has a glare on it.
I would recommend this to a friendnight light
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.lacks night light capability which was available on the previous model.
I would recommend this to a friendMicrowave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good all components working well, we are happy
I would recommend this to a friendUnder cabinet microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.High light is way to dim over your stove and no way to clear time that Ive found. Otherwise gr8 buy.
I would recommend this to a friendGreat microwave!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was a bit tricky to install and at first it wouldn’t heat the item but after two hours, we figured it out. Next time, will hire a professional. :)
I would recommend this to a friendSamsung 1.7 Cu. Ft. Over-the-Range microwave
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We do not recommend this item. At various times, it makes very loud & unusual sounds like no other microwave. Bill uses it way more than me, I may use it once a month, but I’m usually always in the kitchen with Bill, my review is accurate. I’m not certain why it makes these horrible sounds. The key pad area where you press for each action does not function properly. We do not recommend this product.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello AngelBillWasserman, I know it feels like no one understands, but I am here to help you now. You are a valued customer and your experience matters to us. We are continually improving our products and services, and your feedback is vital to that process. I am including a link to a helpful troubleshooting guide to support your concerns on the noise (https://bit.ly/3Cxp2NS). For further assistance, please reach out to us on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1143827904) and it will help our team pull up your information. We thank you for being a Samsung customer. ^Lena
Improve the light
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it. It works ok but I would like it better if the lights below were brighter, because it does not help that much.
I would recommend this to a friendGood
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fan is working not strong enough. It’s working okay
I would recommend this to a friendMicrowave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just a good all around microwave. Like the black stainless steel
I would recommend this to a friendMicrowave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this microwave! Needed a matching one to my stove and dishwasher.
I would recommend this to a friendPoor door latch design
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The unit has a poor design with the door latch. The top latch if isn’t slam tightly closed, it will turn on by itself. I was told by the tech just the fan and the light is ON and not actual microwave. So at time if you close the door like a normal person the unit will exhibit the symptom. The unit work as expected.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there.
A working microwave is needed to reheat your food. Let's go ahead and check the door latch.
If your microwave turns on by itself after you close the door you may need to clean the door, check the latch, or ensure that the door is closed all the way. Please check this link for details.
Microwave turns on by itself
https://www.samsung.com/us/support/troubleshooting/TSG01001966/
In some households, the microwave is used more than any other kitchen appliance. If you keep your microwave clean, old food won't stick around, and there will be no funky smells. Please check this link for details.
How to clean a Samsung microwave
https://www.samsung.com/us/support/answer/ANS00062285/
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1145504727) to help our team pull up your information.
Thank you for being a valued customer of Samsung. Have a great day.
^Camille
- Pros mentioned:Ease of use, Overall performance
over the range microwave
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works great, looks great. matches all my other Samsung kitchen appliances.
I would recommend this to a friend Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome over the stove microwave. Grewt buy. Excellent
I would recommend this to a friend- Cons mentioned:Door
Bad Product.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad Product. Right after my product complete 1 year, the door latch got broken. I had to buy and return more than 2 of this model and when I found one, we had this issue with the door not getting locked when closed.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We are saddened by the state of your microwave door, WeltonG. We want to discuss this experience further with you and determine the steps that can be taken to assist with your Samsung microwave.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with the reference number, 1150093460, to help our team locate your information when you message us.
Have a great day.
-John
Works like a microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works like a microwave should work. Looks nice and vents out the top
I would recommend this to a friendSamsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it Safe to use Save the space Easier to reach
I would recommend this to a friend