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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 2150 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers find value in the product's strong overall performance, ease of use, and appealing design, often highlighting its good size, quiet operation, and quick heating capabilities. Its reasonable price and easy installation are also frequently praised. Conversely, some customers have experienced problems with the door's durability, the timer's effectiveness, and the quality of the control panel buttons, noting that the panel does not light up.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 81 Showing 1,601-1,620 of 2,150 reviews
  • Rated 5 out of 5 stars

    Samsung Blk Stainless Over The Stove Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave is beautiful and the installers were great. There were professional and did not damage my walls.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    poor info

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good quality would like to know now to use the air fryer and convection peatures nothing in the manuals about the operation of them therefore I would not rate them high

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and user friendly except the light below (or over the hood) is not too bright and I plan to replace it with an LED daylight bulb

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase!!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice looking and fast! So happy we went with this one! Plenty of room and fast!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Powerful Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, not to loud like others, need to learn how to reduce the power settings, very powerful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung microwave is efficient and easy to use. The installment went smoothly.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    turntable noisy when in use, & the fan is too loud

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got it to replace a Samsung microwave that was just shy of 12 months old when it quit..BEST BUY opted to replace rather than repair the old one...thought we were getting the same unit as a replacement but Samsung decided to cheapen the unit..it is noisy and the fan sounds like a jet going in the kitchen

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      I see you received a replacement from your retailer. I am glad that they were able to take care of you. Thank you for choosing Samsung. ^Brad Samsung

  • Rated 4 out of 5 stars

    Over the range microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. It doesn't have fast buttons like 1 minute but it isn't so bad.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Basic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good starter microwave, once again like the dishwasher, not very many settings but it does have great power

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing microwave and good customer service from best buy!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mike's review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very basic machine. Inside system are very fragile.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Miguel,

      Thank you very much for your review on one of our products. Should you need support in the future, please don't hesitate to reach out to us at www.samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).

      Have a great day!

      -Ricardo Samsung

  • Rated 5 out of 5 stars

    Great Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top notch microwave.Highly recommend this brand.Sqmsung is a 1

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Courteous and Timely

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your delivery crews are always timely, polite and I appreciate have a 30 min lead time to arrival. They always take care of my home and the product being installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Microwave, spacious and very comfortable. Very good finish.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Touch pad screen not very good. Have to push two or three times to get it to activate.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We understand how important a reliable microwave is in preparing meals, JoanneR. Let's get the information you need to ensure the microwave is operating smoothly.

      The link below will help guide you in ensuring the control panel of the microwave is responding properly. Learn more by checking the hyperlinks.

      Microwave control panel does not respond:
      https://www.samsung.com/us/support/troubleshooting/TSG01001961/

      Should you need further assistance with the range, please feel free to contact us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1148436264) to help our team pull up your information when you message us.

      Have a great day,

      -Ernest- Samsung

  • Rated 5 out of 5 stars

    Samsung Over the Range Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are enjoying our new microwave. It works perfectly. We like the no smudge stainless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Microwave! It was exactly what we needed. The door closes much quieter than others we looked at, and we are loving it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fit and match was a perfect replacement for our old Microwave.

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 2 out of 5 stars

    Hazard

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered one and the microwave would start on its own so I did an exchange and the second one does the same thing! The buttons are pretty cheap and feel as if they are not going to last. Save up and get a more expensive one or perhaps a different brand.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice very polite and very clean went straight to work if we had any questions they answered them oh yeah would recommend them Mark and Mark

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello! Thanks for your review! ^Ty Samsung