Customer Ratings & Reviews
- Model:
- ME17R7021EW
- SKU:
- 6396303
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
Customers are saying
Customers find value in the product's strong overall performance, ease of use, and appealing design, often highlighting its good size, quiet operation, and quick heating capabilities. Its reasonable price and easy installation are also frequently praised. Conversely, some customers have experienced problems with the door's durability, the timer's effectiveness, and the quality of the control panel buttons, noting that the panel does not light up.
This summary was generated by AI based on customer reviews.
Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am pleased with my purchase of the microwave. My husband replaced it over the stove.
I would recommend this to a friendValue
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great replacement for my old Samsung microwave that lasted for over a decade. Hope this is the same quality as my old one. No complaint so far.
I would recommend this to a friendBrand response from Samsung
Posted .Hello, Bragg. Thanks for your review and for being a longtime member of the Samsung family! ^Ty
Good Microwave
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this open box with a dent in it. Works great, no issues. Was a terror to mount because the template paper did not line up perfectly.
I would recommend this to a friendgreat buy!
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has plenty of heating options/cooking. Heats up the food good in seconds!
I would recommend this to a friendMicrowave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have 3 kids and I love that it doesn’t show all the fingerprints on the stainless steel
I would recommend this to a friendMicrowave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thought the buttons light up but do not. Works as it should.
I would recommend this to a friendVery Good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very good and great customer services and the oven its very good
I would recommend this to a friendNew Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fit into previous space perfectly. Looks good and works great.
I would recommend this to a friendHappy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product, had one for 11 years & great discount for having total tech support. Installation was on time, very fast & efficient.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Happy, congratulations on your new Samsung Microwave. I am glad to hear you had an easy time receiving the machine. We thank you for supporting Samsung and being a part of our family. ^Brad
Buyer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far it is a good microwave. No bells and whistles, but a good microwave.
I would recommend this to a friendSatisfied
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced same model and it has been updated and works perfectly
I would recommend this to a friendmicrowave
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love our new microwave, and really appreciate Best Buy sales staff and installation.
I would recommend this to a friendfloyjoy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a good buy for the price...the only draw back is you only start in 30 sec intervals
I would recommend this to a friend- Cons mentioned:Door
Microwave Mayhem
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the 2nd Samsung microwave. This one turns on when you just shut the door! The last one was a convection oven and air fryer, and the microwave feature didn’t work!!! It’s a microwave! It took them 2 attempts to fix it until samsung was willing to exchange it out. Hopefully 3rd time is a charm!?!? If not I’m getting a different brand. It’s hard to match black stainless steel perfectly.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there ! I understand that you are not happy with your microwave. Turning on just closing the door is enough to pose a concern and I would like to help rectify the concern by sharing a troubleshooting link. (https://www.samsung.com/us/support/troubleshooting/TSG01001966/)
If you find that this information is not helpful regarding your concerns, please feel free to reach out to us via any of the following:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Please use the following ticket number for your reference: 1143908536
Thank you for choosing Samsung. ^Nic
Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a very well built microwave with awesome features.
I would recommend this to a friendA great buy at best buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a wonderful microwave. The glass insert and the whole inside is super easy to clean. And it matches the oven I bought perfectly.
I would recommend this to a friendSamsung Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Touch Pad does not have back- lighting so must have overhead lights to see to operate. Less expensive models have a 1,2,3 minute cook time with single pad entry of the number. The unit was on sale but had no display model to look at or try. Might have bought a different model. Otherwise cooks as expected.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello, dave. Thank you for sharing your concerns with us. This information will help us to improve the quality and specs of our products moving forward! ^Ty
works fine
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works fine, looks nice. It's a microwave. What else to say?
I would recommend this to a friendReview of Samsung above stove microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the same model as the one it replaced. However instead of having separate buttons to press the new model had a push pad which does not function well with older fingers. Very frustrating and also disappointed.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello,
Thank you for sharing your experience with us. And we do apologize for not meeting your expectations about our product the Samsung - 1.7 Cu. Ft. Over-the-Range Microwave - White
To understand further the features and specifications including the operation of your product.
here is the user manual for your reference:
https://downloadcenter.samsung.com/content/UM/202103/20210323120615716/ME17R7021E_AA_MD3_EN-MES-CFR.pdf
For further inquiries you may reach us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Thank you for choosing Samsung.
Reference number:1144469838
^Ross
Microwave Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product so far. Instructions were easy to read and set up.
I would recommend this to a friend