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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 2150 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers find value in the product's strong overall performance, ease of use, and appealing design, often highlighting its good size, quiet operation, and quick heating capabilities. Its reasonable price and easy installation are also frequently praised. Conversely, some customers have experienced problems with the door's durability, the timer's effectiveness, and the quality of the control panel buttons, noting that the panel does not light up.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 83 Showing 1,641-1,660 of 2,150 reviews
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace our microwave installed over the stove top. This range matched our current other appliances. Works as expected.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the microwave more than 45 days as a gift,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Over-the -Range Microwave

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung Over-the -Range Microwave is fingerprint resistant stainless steel. It has all the basic controls at a great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have not received this item yet !!! When will I get it?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy is The Best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent microwave. Excellent install team. Very impressed by all of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great OTR microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave is well-designed and has a powerful exhaust fan. Also, dealing with Best Buy was a piece of cake.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung over oven microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Display is hard to see at night. Overall happy with it except display.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very slick and looks good easy to us. It is very spacious compared to my last one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great delivery

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great micro for a good prize with the delivery being on point

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with my Samsung Microwave, Good salesperson Great install

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to press selection. No Manuel for instructions

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very Satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered and installed as scheduled. Took away the old and all packing material. Great job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Would recommend

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice microwave. Lots of settings that are useful. A bit loud when in use.

    I would recommend this to a friend
  • Cons mentioned:
    Door

    Rated 1 out of 5 stars

    Bad Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Door latches broken. A hook that holds the latches spring inside the door is made out of plastic broke. Purchased 15 months ago.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      RubisP, we know how disappointed you are with your microwave's door latch, as the plastic that holds the spring was broken. We are here to help you.

      To check the availability and compatibility of the needed part for your microwave, you can contact Samsung's official parts distributor for customers purchasing Samsung parts or accessories.

      Orders can be placed online at www.samsungparts.com or by phone at 800-627-4368; hours of operation are 9:00 am – 6:30 pm EST, Monday–Friday. 

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1150532710) to help our team pull up your information.

      Have a great day.

      ^Camille Samsung

  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and good prices thank you Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SamsungMicrowaveReview

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is working as expected, I'm very happy for my purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it works perfectly warms as it should. Love the color

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice appliance, easy to install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a bit of a struggle installing this, but that is partially due to not having great fluency in installing this type of product. You can vent it -up-, or -out-, which was nice to see. (I had to vent up.) I wish the design were a bit more advanced (it doesn't look as expensive as it is), but otherwise, I am very happy with it.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi OaklandinAustin! We appreciate you sharing your experience with this microwave! ^Jecca Samsung

  • Rated 3 out of 5 stars

    Over the range microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lighting on this particular model is not enough and the vents aren't the best either, it looks like is not recirculating the vapor/steam/fumes from the stove/range because the vents are deep in it, very close to the wall

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello, we understand your concerns and we thank you for your feedback. At Samsung, we manufacture several products that all come with different features. It is only through feedback from customers like yourself that we are able to make our products better. If you have any further concerns, please feel free to reach out to us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1143980386) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Lena Samsung

  • Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung seems to get technology right. Quiet operation, easy button control, logical sequence for setting time and temp.

    I would recommend this to a friend