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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 2150 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers find value in the product's strong overall performance, ease of use, and appealing design, often highlighting its good size, quiet operation, and quick heating capabilities. Its reasonable price and easy installation are also frequently praised. Conversely, some customers have experienced problems with the door's durability, the timer's effectiveness, and the quality of the control panel buttons, noting that the panel does not light up.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 85 Showing 1,681-1,700 of 2,150 reviews
  • Rated 5 out of 5 stars

    modern power

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    modern look and powerful microwave heats food from frozen perfectly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fair microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good so far, a bit noisy. Hope it lasts longer than my previous one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Over-the-Range Microwave - Black stainless steel.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had any problems with this microwave, and it is exactly what we ordered'

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    my microwave by samsung

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great microwave I love how powerful it is and food taste just as delicious, very efficient in the kitchen cuts my cooking time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price. Very sleek looking and heats up my food

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty good

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great over the range microwave, bought this for my mom and she loves it. Pretty modern looking and good space inside.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung - 1.7 Cu. Ft. Over-the-Range Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good value I would definitely recommend this microwave

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good and works well. It’s a little loud, especially the fan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The outlet in Montclair had a lot of nice open items I was able to get this at a deal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Only thing I would say color is nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A perfect microwave for our family's needs. I recommend this item.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    got 2 lemons

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had to return 2x, first one would turn on and stay on once door is closed, 2nd one fan/vent would not work.. went w a whirlpool

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi SteveU,

      Thank you for choosing Samsung for your microwave needs. We're saddened that you no longer have the product and would love to work with you in the future.

      Please visit www.samsung.com or one of our partner websites to explore products that better suit your needs.

      Have a great day!

      -Kimberly Samsung

  • Rated 5 out of 5 stars

    Samsung Microwave

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave is very reliable and very easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Less function options

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, would like a few more options. But for the price, it's fine

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Sansum

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal no complains big enough space for heat

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a microwave. No special bells or whistles that I have found. Works like it should

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Don’t buy this.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The door of this microwave is not level. It took a long time to install it and when I called Best Buy about the problem they just said return it.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Bestbuy clients,

      We understand your frustration at receiving a damaged product. Let us assist you.

      If there is damage to the microwave, kindly do not use it. Proper closure of the oven door is very crucial.

      Only qualified service professionals should make adjustments or repairs to the oven. Please don't try to fix or modify the oven yourself.

      To better assist you with your concern, please contact the BestBuy customer service department at 888 237-8289. Call us any time 24 hours a day.

      They can either answer your question or transfer you to your local store to answer your specific questions.

      ^Rainly Samsung

  • Rated 5 out of 5 stars

    Great microwave.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave but it is a little louder than normal. Maybe you get what you pay for, but it does heat food nicely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect match for our other Samsung appliances. I have been loving the defrost option the microwave has.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The people who brought over the microwave were really nice and took care of the package and brought it in quickly.

    I would recommend this to a friend