Customer Ratings & Reviews
- Model:
- ME17R7021EW
- SKU:
- 6396303
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
Customers are saying
Customers find value in the product's strong overall performance, ease of use, and appealing design, often highlighting its good size, quiet operation, and quick heating capabilities. Its reasonable price and easy installation are also frequently praised. Conversely, some customers have experienced problems with the door's durability, the timer's effectiveness, and the quality of the control panel buttons, noting that the panel does not light up.
This summary was generated by AI based on customer reviews.
Good Value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good value for the price. Installation by Geek Squad was efficient.
I would recommend this to a friendMicrowave
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only short fall is the light under it is not bright enough. The rest is great
I would recommend this to a friendLove them!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could not be more satisfied with my new stainless steel appliances. Satisfied with the overall look and quality.
I would recommend this to a friendCarol C
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The price decreased $50 after I purchased this item with no adjustment to my purchase price. The "touch " system on this microwave can be annoying if not pressed directly on function you are trying to use.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We appreciate you expressing your review of your microwave control panel, Carol C. Let's go ahead and check your control panel.
If the microwave has power but will not respond to any commands or only certain buttons work, clean the control panel and try a power cycle. Please check this link for details.
Microwave control panel does not respond - Samsung
https://www.samsung.com/us/support/troubleshooting/TSG01001961/
You should also check if the child lock is enabled, as once this is enabled, the microwave oven cannot be operated accidentally. The oven can be locked at any time.
Please check this link to your user manual for details. Turn to page 10.
https://downloadcenter.samsung.com/content/UM/202103/20210323120615716/ME17R7021E_AA_MD3_EN-MES-CFR.pdf
Regarding the price difference of your microwave, you can contact Best Buy at (888) 237-8289 H.24 Hours a Day. They can be able to assist you with your concern.
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1145420815) to help our team pull up your information.
Thank you for being a valued customer of Samsung. Have a great day.
^Camille
So far so good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My old microwave finally kicked the bucket. So far very happy with this Samsung. I hope it lasts half as long as what I replaced.
I would recommend this to a friendHappy!
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent microwave! Great for the price and works well.
I would recommend this to a friendGreat microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave. Not fancy but does the job just as good
I would recommend this to a friend- Pros mentioned:Ease of use
My microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it and it functions well. Getting accustomed to its location as it replaced a white appliance and the dark face seems as though it is open, though it isn't.
I would recommend this to a friend Great Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is so much quieter than the microwave I replaced it with. It is very sturdy and runs really nice.
I would recommend this to a friendMicro Wave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Appliance - second one I have purchased over the years
I would recommend this to a friendDoes the job
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing special. Avg. would recommend to others…..
I would recommend this to a friendBrand response from Samsung
Posted .Hello Paramjit! Thanks for your review! ^Ty
Cheap a last less than a year.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this microwave January 2023 and the door stopped closing before the end of the year. I contacted Samsung and they replaced the door. They told me the spring inside the door malfunctioned. Well, here I am again, having the exact same issue! I’m sure I will have to fix it myself this time, which sucks because it doesn’t last a YEAR! this model isn’t worth the hassle. I’ve had microwaves last me more than 10yrs. In fact, the microwave I replaced this with was the original one installed when my home was built. It’s only pretty but, it’s cheap and I found out this is a common issue. I haven’t been able to get in touch with Samsung yet about this.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Lydia,
We can feel your disappointment with this microwave. We are here to help you.
Please see page 19 of the user manual for steps on how to clean the microwave door as this might be the cause of the door not to close properly.
https://downloadcenter.samsung.com/content/UM/202408/20240829162627523/O_01._IB_FULL_ME17R7021E_AA_MD3_EN.pdf
Should you still need support, please don’t hesitate to reach out to us through the channels below.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, provide us with this reference number (1147811530), and it will help our team pull up your information.
^Rodel
Excellent microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave matches beautifully with my other kitchen appliances
I would recommend this to a friendPopcorn Mania
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pops movie theater butter popcorn perfectly!!!!!!!
I would recommend this to a friendGood buy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the whole set and the microwave is still going strong. No issues.
I would recommend this to a friendSleek looking and great Microwave overall.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the feel and finish of this product. 10/10 would recommend. Installation was not that hard
I would recommend this to a friendGreat Microwave!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Samsung Microwave performs exactly as we had hoped. Easy to program and use, quiet and efficient.
I would recommend this to a friendBrand response from Samsung
Posted .Hello, Nancy. Thank you for sharing your experience! We're happy to hear that you're enjoying this Samsung microwave. ^Ty
Great product
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Buy it now it's awesome seems to be perfect minus the no preprogrammed times
I would recommend this to a friendSamsung Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the Microwave. This item was the last item in stock. The box was damaged and we didnt think the Microwave would be too. We opened it and noticed a large dent in it. They did not mark it down much. But the gentleman that helped me was very kind.
I would recommend this to a friendSamsung Microwave in White is Awesome!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful white microwave that works efficiently and saves energy!
I would recommend this to a friend