Customer Ratings & Reviews
- Model:
- ME17R7021EW
- SKU:
- 6396303
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
Customers are saying
Customers find value in the product's strong overall performance, ease of use, and appealing design, often highlighting its good size, quiet operation, and quick heating capabilities. Its reasonable price and easy installation are also frequently praised. Conversely, some customers have experienced problems with the door's durability, the timer's effectiveness, and the quality of the control panel buttons, noting that the panel does not light up.
This summary was generated by AI based on customer reviews.
microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung has always been a reliable brand for us...
I would recommend this to a friendNot good
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this as an open box in excellent condition, it had a geek squad quality checklist taped to the box with check marks for: client information removed checked but the original purchasers information was still on the box, all functional parts of unit are present but the microwave turntable plate was missing. Unit has been cleaned and sanitized but there was broken glass in the case which I proceeded to get in my finger and have to dig out. When I turned the fan on broken glass starting flying out as well as sawdust. The weird part of the black glass being in the case was the microwave was fine, so I do not know if the glass plate was black and this was what broke. I already took down the old microwave so I decided not to return it and ordered a replacement microwave plate from Amazon but it is apparent that agent a1410000 from Round Rock, TX did not check this at all which now makes me leary to ever buy an open box product from Best Buy online again.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
To better assist you with this issue, don't hesitate to get in touch with our
BestBuy Customer Service department at (888) 237-8289, available 24 hours a day. They can answer your question or transfer you to your local store to answer your specific inquiry.
Have a great day.
^Charles
Samsung microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave is a great color and was in great condition. Just wish it had 1 button express cook feature.
I would recommend this to a friendMicrowave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great job by the home installation team at my house!!
I would recommend this to a friendHappyCustomer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thank you, microwave is perfect replacement to prior/old lives it’s life…
I would recommend this to a friendMicrowave
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed to replace our microwave and this Samsung is very good for the money.
I would recommend this to a friendEasy as Pie
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is our second. Popped the old one out and the new one in. Easy as pie.
I would recommend this to a friendHandle broke
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Handle broke after a year, glad we had the protection plan because they had to replace the whole microwave due to the cost of replacement!
I would recommend this to a friendBrand response from Samsung
Posted .Hello ChrisT,
We appreciate the review of your experience with one of the microwaves.
Should you need support with the unit, please don't hesitate to contact us at www.Samsung.com or by calling 1-800-726-7864 (1-800-SAMSUNG).
Thank you.
-Angelica
it's ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.turning makes a lot of noise light under microwave is too dim
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi RicardoP,
We understand how distracting it can be when a microwave makes noticeable noise during operation and when the cooktop light doesn’t provide enough brightness, and we’re here to help guide you toward the right solutions.
For the noise concern, please follow the guide below and select the sound that best matches what you are hearing. Be sure to click on the embedded links for additional troubleshooting support.
Samsung microwave is making unusual noises
http://www.samsung.com/us/support/troubleshooting/TSG01001968/
For the dim light under the microwave, please follow the guide below and review the sub-topic “Replace the cooktop light or night light.” Be sure to click on the embedded links for additional support.
Replace a Samsung microwave's oven light or cooktop light
https://www.samsung.com/us/support/answer/ANS10002321/
Should you need further assistance, you may contact us through the following channels:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1151591339) to help our team pull up your information.
Thank you.
^Joshua
Micro
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy installed hassle free everything I get from Best Buy it’s a good idea for the warranty also
I would recommend this to a friendGreat deal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value for the money. Total tech had it installed in less then 20 minutes.
I would recommend this to a friendMicrowave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice having a brand new microwave and nice not having it sit wasting counter space .
I would recommend this to a friendGreat unit
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave, had to replace a 17 month unit which was really unfortunate especially right before moving
I would recommend this to a friendWorks like a charm
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The vent works fine and microwave heats evenly too
I would recommend this to a friendGood value
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Basic inexpensive microwave. Good value for the price.
I would recommend this to a friendSamsung Microwave is great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Even the “done” chime is pleasant compared to my old one (different brand)!
I would recommend this to a friendMicrowave
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best fingerprints resistant microwave you can have
I would recommend this to a friendEasy to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use, and love the under light and fan!!!!!
I would recommend this to a friendGreat microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When you don't need xtra functions you never use, this is a great microwave.
I would recommend this to a friendSame today and yesterday!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung is old reliable I really like this microwave..
I would recommend this to a friend