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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 2150 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers find value in the product's strong overall performance, ease of use, and appealing design, often highlighting its good size, quiet operation, and quick heating capabilities. Its reasonable price and easy installation are also frequently praised. Conversely, some customers have experienced problems with the door's durability, the timer's effectiveness, and the quality of the control panel buttons, noting that the panel does not light up.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 91 Showing 1,801-1,820 of 2,150 reviews
  • Rated 5 out of 5 stars

    Samsung microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this microwave. Heats well. Still learning all the functions but love it so far!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great otr

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this OTR microwave over the counter hood combo works perfect in my apartment unit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Microwave

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice microwave. This is just what I were looking for. Delivered and installed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One year review

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One year review, no issues to report works great. Best bang for your buck.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave works fine, but makes some irregular noises. It was a pain to install as the template wasn't great.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We're glad the microwave works fine, SophiaP. Let us help with the irregular noise it makes.

      Here is a link with information about microwave sounds and why they happen. Browse the guide and select the noise similar to what your microwave creates for the suggested actions.

      Samsung microwave is making unusual noises:
      https://www.samsung.com/us/support/troubleshooting/TSG01001968/

      If you have further questions or inquiries, these are the platforms that you can reach in the future:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1146738993) to help our team pull up your information when you message us.

      Thank you.

      -Angelica Samsung

  • Rated 5 out of 5 stars

    Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price of the microwave was comparable with other Models. It was an easy install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Microwave

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple Microwave, but its all what you need. Really good Value.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Wiston, I want to thank you for taking the time to share your feedback on your Samsung Microwave. We are happy to know you are so pleased with this design. We welcome you to our family and thank you for choosing Samsung. ^Brad Samsung

  • Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. But the only thing is it makes loud noise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple yet effective

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is simple to use, and reheats food well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Black stainless is my new favorite. And Samsung is my favorite brand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We buy these at all our flips and rentals. would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice over the range

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good install and the installer didn’t leave a mess and the product is clean and nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hot microwave

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heats up my oatmeal very well and makes popcorn for the kids too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic functioning microwave. Best Buy staff got us an exact size replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, definitely recommend to friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great, light on bottom too dim. should have led light otherwise happy so far

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Microwave review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Minimalist microwave. Unable to set timer and use microwave at same time. Preset buttons aren’t as effective as my previous microwave.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello ErinN,

      Thank you for bringing this to our attention.
      I'm so sorry for having some problems with your
      Samsung - 1.7 Cu. Ft. Over-the-Range Microwave - Stainless steel
      We apologize for any inconvenience this may have caused you.
      The experience is not what we expect from our customers.
      To troubleshoot your concern here are some links that might help you.

      The microwave control panel does not respond
      https://www.samsung.com/us/support/troubleshooting/TSG01001961/

      Set the time on your Samsung microwave
      https://www.samsung.com/us/support/answer/ANS00087028/

      PRODUCT MANUAL :
      https://downloadcenter.samsung.com/content/UM/202103/20210323120615716/ME17R7021E_AA_MD3_EN-MES-CFR.pdf

      In case you have any other concerns you may reach us via the following options.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
      4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)

      Reference number:
      1144469882

      Thank you for choosing Samsung.

      ^Ross Samsung

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great microwave ! Love the sleek look to go along with the Samsung stove

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just fancy enough for us! Delivery and installation were quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave . Bought with my kitchen set. Definitely great buy.

    I would recommend this to a friend