4th of July SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.3 out of 5 stars with 2150 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers find value in the product's strong overall performance, ease of use, and appealing design, often highlighting its good size, quiet operation, and quick heating capabilities. Its reasonable price and easy installation are also frequently praised. Conversely, some customers have experienced problems with the door's durability, the timer's effectiveness, and the quality of the control panel buttons, noting that the panel does not light up.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 92 Showing 1,821-1,840 of 2,150 reviews
  • Rated 5 out of 5 stars

    Good value!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for the price!! I have put this in my new kitchen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice looking microwave

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far it is working very well and looks great in our kitchen = very good value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Microwave

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good microwave, i like the cook settings, makes the job and the fan it's kinda noisy but powerful, the only bad thing it doesn't come with LED lights, it comes with a regular bulb.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this product. Looks great and very user friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ltmike

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little hard to read the display in a dimly lit room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cancelled

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered wrong one by mistake. I ordered it on line and looked at the wrong one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best microwave

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best microwave that Samsung have. I like too much.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I don’t recommend it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really didn’t like this one. Poor option and finger prints all over. I wish I could give back Ah, and to turn it of if you decide stop in the middle of the operation, sit and wait. Take ages

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Mayte, I know how frustrating it can be when results and expectations do not meet. We manufacture several products that all come with different features. It is only through feedback from customers like yourself that we are able to make our products better. I am including a link to a helpful guide to assist you with cleaning the microwave (https://bit.ly/2Xx8lD5). If you have any further concerns, please feel free to reach out to us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1143810521) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Lena Samsung

  • Rated 5 out of 5 stars

    Excellent Product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product! Even and accurate heating. It was a good recommendation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My steel

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Samsung appliances and the no fingerprint the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what I needed.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only place I could fine a white one. The employees at pickup were fabulous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this microwave it is very spacious and it has great features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not used

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not used very nice looking but too big for my space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Over-the-Range Microwave

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new microwave. Works well and love the black stainless steel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Appliances

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Proper working microwave, Samsung appliances always do well for me.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terry T

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first one was damaged from the store,I picked up a second one after ordering I take home to install open it up and it's the wrong one it's the stainless steel one so I take it back and now waiting.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.

      Have a great day.

      ^Camille Samsung

  • Rated 5 out of 5 stars

    Ease of use

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set for cooking and thoroughly cooks all food with no cold spots!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work wells. Fan could be quieter but it is what it is

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Got a defective one

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was defective. I didn’t bother to plug it in before mounting it to the cabinet. I’ve installed dozens of over the range style microwaves in my lifetime, so I proceeded with installing it. When I plugged it in, it ran continuously, couldn’t stop it without open the door or unplugging it. I even put an ice cube in it, let it run for 5 mins, didn’t melt. I ended up uninstalling it and returning it the next day.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello JamieM,

      Thank you for choosing Samsung for your Appliance needs. It's sad that you no longer have the product, and we know your disappointment about your overall experience with the microwave.

      We would love the opportunity to work with you in the future. Please visit www.Samsung.com or one of our partners to explore products that better fit your needs.

      Thank you.

      -Angelica Samsung

  • Rated 5 out of 5 stars

    Samsung Microwave

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value. Great features and versatility. Has eco mode to save energy

    I would recommend this to a friend