4th of July SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.3 out of 5 stars with 2150 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers find value in the product's strong overall performance, ease of use, and appealing design, often highlighting its good size, quiet operation, and quick heating capabilities. Its reasonable price and easy installation are also frequently praised. Conversely, some customers have experienced problems with the door's durability, the timer's effectiveness, and the quality of the control panel buttons, noting that the panel does not light up.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 93 Showing 1,841-1,860 of 2,150 reviews
  • Rated 5 out of 5 stars

    Microwave

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave works well. Simple for what was spent so i cant complain...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really like this microwave

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like this microwave. Does what it supposed to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my purchase

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look as it matches my stove. They both compliment each other

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave is great

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over the range microwave works great. Works for my needs

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello djsmith, thanks for your review! ^Ty Samsung

  • Rated 3 out of 5 stars

    Samsung Over Stove Micowave

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Turntable is unstable when in use. Plastic holder is very flimsy causing uneven rotation.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings,

      We value our customers' feedback, and we know that a well-performing microwave simplifies the process of cooking and heating food. Let us help you.

      The turntable turns unevenly for a few reasons. Verify that the turntable does not have an excessive amount of food on it. If the food is excessively large or heavy, the turntable may not function correctly.

      We also suggest cleaning the turntable and roller rings regularly, because uneven turntable rotation can also be caused by food particles trapped in the microwave's bottom or on the rollers.

      You can also check the link below for the steps to clean the turntable. Please skip step 1 since it only applies to the turntable that doesn't rotate at all.
      https://www.samsung.com/us/support/troubleshooting/TSG01001970/

      In case the issue persists even after executing the instructions, we strongly advise getting in touch with us.

      Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1146804226, which will help our team pull up your information.

      ^Rainly Samsung

  • Rated 5 out of 5 stars

    Microwave

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent microwave amazing product always recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome buy, highly recommended to anyone looking!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good price. Good microwave. Good installation tea,

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems like a good microwave with good simple features.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello! Thanks for sharing your review! ^Ty Samsung

  • Rated 5 out of 5 stars

    Samsung

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets the job done .. not complicated to figure out..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Microwave

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like everything it does and I like that it is up off the countertop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Microwave

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great microwave. have to get used to the settings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for the price

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the price. Use that in one of our renovation projects

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good for me , good for you

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best and will continue to beat out the rest!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave for over the range

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good choice to pick if you are looking for an over the range microwave

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Inferior to previous Samsung microwave purchase.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung microwave as the model as our previous one. Our first lasted only 7 years and had to be replaced because touch panel started to die number by number and the light stopped working. The new one is much inferior as the motor that rotates the base is making a loud noise and the touch panel needs to be forcefully pressed to in put any instructions. Clearly an inferior microwave to the one purchased 7 years ago.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,

      Microwaves are the best appliance to help us heat our stored food. Let us help with your Samsung appliance.

      Microwaves make all kinds of sounds and most of these are normal and should not be a cause of concern.

      Samsung microwave is making unusual noises:
      https://www.samsung.com/us/support/troubleshooting/TSG01001968/

      Operating noise is too loud on page 21. Cleaning the control panel can help the buttons be more responsive. See page 19.
      https://downloadcenter.samsung.com/content/UM/202103/20210323120615716/ME17R7021E_AA_MD3_EN-MES-CFR.pdf

      When the steps have been done and the buttons are still difficult to press after cleaning it properly, please reach out so we can further assist a possible service technician to visit.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
      4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)

      You may provide this reference number (1145372541) to help our team pull up your information.

      Thank you for choosing Samsung. Have a great day.

      -Trisha- Samsung

  • Rated 5 out of 5 stars

    Works Perfectly

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really happy with this microwave. The fan and lighting work great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    it is nice

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it nice and basic. I wish it as a bit more slim ... beside love it.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello MrsCorona,

      We appreciate your positive observation about your microwave. Rest assured that we will continue to improve our products for our customers, especially in terms of slimness. 

      Should you need support in the future, please don't hesitate to contact us at www.Samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).

      Have a great day.

      -John Samsung

  • Rated 5 out of 5 stars

    Good item

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for the money. Works as expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    E x c e l l e n t. E x c e l l e n t. E x c e l l e n t

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Love the stainless steel factor. I recommend it.

    I would recommend this to a friend