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  • Front. Samsung - 1.7 Cu. Ft. Over-the-Range Microwave - White.
  • Angle. Samsung - 1.7 Cu. Ft. Over-the-Range Microwave - White.
  • SAMSUNG #1 CUSTOMER SATISFACTION J.D.POWER AWARD 2013 & 2014 THE RANGE MICROWAVE OWNERS RATED US #1 FOR DURABILITY Data is based on the first 12 months of ownership. For J.D. Power 2013 & 2014 award information, visit jdpower.com/awards.
  • Left. Samsung - 1.7 Cu. Ft. Over-the-Range Microwave - White.
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  • Know Before You Buy: Over-the-Range Microwaves video 1 minutes 05 seconds

Samsung - 1.7 Cu. Ft. Over-the-Range Microwave - White

Model:
ME17R7021EW
SKU:
6396303
Highly rated by customers for:
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Customer reviews

Rating 4.3 out of 5 stars with 2150 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers find value in the product's strong overall performance, ease of use, and appealing design, often highlighting its good size, quiet operation, and quick heating capabilities. Its reasonable price and easy installation are also frequently praised. Conversely, some customers have experienced problems with the door's durability, the timer's effectiveness, and the quality of the control panel buttons, noting that the panel does not light up.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 96 Showing 1,901-1,920 of 2,150 reviews

  • 2 in a row same model. Junk.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First I had one delivered. It worked for 3 days and then it started running when door closed, no cool time set, couldn’t stop it from cooking. Unplugged, tried again. Still problem. Just ram cooking whenever door closed. I returned it and then bought and picked up same model at a different location. Installed new one today, and after opening the door 4 times, the handle broke. I’m addition this is the same model, but different filter configuration, and different hole pattern for mounting it. So my cabinet now looks like Swiss cheese and I still don’t have a working microwave. Very unhappy.

    This review is from Samsung - 1.7 Cu. Ft. Over-the-Range Microwave - Black Stainless Steel

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Broke from the start

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty disappointed with this purchase. Open the door and the microwave turns on by itself. Should have taken it back but opted to contact Samsung Service. Still waiting for fix. Other than that it looks nice. Have to hit two buttons to do a quick 30 sec heat, be nice to just hit one like most other microwaves.

    This review is from Samsung - 1.7 Cu. Ft. Over-the-Range Microwave - Stainless Steel

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there GreenTexan, I see you are having issues with your newly installed Samsung Microwave not operating properly. There are several important things that we would like to check to make sure you are getting the best performance from your unit. Let us find a resolution to your problem by contacting us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1144093015. We thank you for choosing Samsung in your family's home. ^Brad Samsung

  • Pros mentioned:
    Overall performance

    Nice buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, classy look. Happy with the purchase.

    This review is from Samsung - 1.7 Cu. Ft. Over-the-Range Microwave - Stainless Steel

    I would recommend this to a friend

  • Samsung microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heats well. Buttons are hard to see and hard to press. Would not but this model again.

    This review is from Samsung - 1.7 Cu. Ft. Over-the-Range Microwave - Stainless Steel

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Samsung Customer,
      Congratulations on your new Samsung Microwave and thank you for taking the time out of your day to post your review. We value great feedback in order to improve our future appliances. We welcome you to our family and thank you for choosing Samsung. ^Brad Samsung

  • Micro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good if you mount it tbh not so good for having it on the counter

    This review is from Samsung - 1.7 Cu. Ft. Over-the-Range Microwave - Stainless Steel

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi JoseC,

      Thank you very much for your observation of our products. Should you need support in the future, please don't hesitate to reach out to us at www.Samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).

      Have a great day.

      ^Aloe Samsung

  • Cons mentioned:
    Door

    Unfortunate

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately I'm experiencing the door issue that a lot of others are having and i'm not willing to risk exchanging it. Going to look at other brands. All other appliances I own are Samsung branded, sadly the microwave will not be.

    This review is from Samsung - 1.7 Cu. Ft. Over-the-Range Microwave - Stainless Steel

    No, I would not recommend this to a friend

  • Disappointed. Came with small slits, like little

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had to exchanged it. Best buy offered 50dlls to keep it. I couldn't believe it. I absolutely don't want to pay for a damaged appliance

    This review is from Samsung - 1.7 Cu. Ft. Over-the-Range Microwave - Black Stainless Steel

    No, I would not recommend this to a friend

  • Don't like the venting

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave is great, but the vent blows up in front of my cabinet which I don't like.

    This review is from Samsung - 1.7 Cu. Ft. Over-the-Range Microwave - Black Stainless Steel

    No, I would not recommend this to a friend

  • Microwave

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vent wont turn on at times, handle broke off with in 1st yr thankfully best buy is replacing the unit

    This review is from Samsung - 1.7 Cu. Ft. Over-the-Range Microwave - Stainless Steel

    I would recommend this to a friend

  • Electric renga

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The oven doesn’t work right now and Bestbuy costumer service doesn’t help me too

    This review is from Samsung - 1.7 Cu. Ft. Over-the-Range Microwave - Stainless Steel

    No, I would not recommend this to a friend

  • Vent not working/no helpful customer service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The vent is not pulling air so steam just rolls up to the front and covers the front of the microwave. The manual says it should also be coming on automatically when it detects heat/steam so it doesn’t damage the microwave but it is not doing that so I suppose the microwave will be damaged before long without it pulling air. It is also very loud on high and pretty loud on low and says it will only work on low when the microwave is running. Who runs the microwave the whole time they are using the stovetop?? Samsung will not help since we did not hire a professional installer which is not necessary since we are only using it as recirculating. The vent should pull air no matter how the microwave is screwed to the wall. When I call Best Buy I just get transferred to Samsung. Unfortunately we didn’t get other kitchen updates done and get this installed until right after the return by date otherwise I would be returning.

    This review is from Samsung - 1.7 Cu. Ft. Over-the-Range Microwave - Stainless Steel

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Lindsay,

      Thank you for bringing this to our attention.
      I'm so sorry for having some problems with your
      Samsung - 1.7 Cu. Ft. Over-the-Range Microwave - Stainless steel

      We apologize for any inconvenience this may have caused you.
      The experience is not what we expect from our customers.
      To troubleshoot your concern here are some links that might help you.
      Vent fan is weak on Samsung over-the-range microwave
      https://www.samsung.com/us/support/troubleshooting/TSG01202710/

      Samsung microwave is making unusual noises
      https://www.samsung.com/us/support/troubleshooting/TSG01001968/


      In case you have any other concerns you may reach us via the following options.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
      4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)

      Reference number:
      1144467292

      Thank you for choosing Samsung.

      ^Ross Samsung

  • Good and easy to manage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and perfect size microwave, heats food fast. Perfect buy for the money

    This review is from Samsung - 1.7 Cu. Ft. Over-the-Range Microwave - Stainless Steel

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Jannet,
      Congratulations on your new Samsung Microwave and thank you for your review. We are glad to be your choice for your newest addition to your kitchen. We welcome you to our family and thank you for choosing Samsung. ^Brad Samsung

  • Chipped Samsung over the stove microwave x2

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received two separate microwave ovens for installation. There were chips in the porcelain on the right lower corner of the microwave. The installer took back the chipped microwave and said Best Buy would be calling. That was four days ago. Haven’t heard a word. I will be calling Tuesday.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    My Samsung Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Easy to use. Only the cooking settings I’m trying to get used to.

    This review is from Samsung - 1.7 Cu. Ft. Over-the-Range Microwave - Stainless Steel

    I would recommend this to a friend

  • Not living up to standard

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to love this microwave but this is the second one. The first stopped working after about 2 days, the second time we tried to use it. We put in the time and pressed start, heard a small pop and it never came on again. It took 3 weeks for it to be replaced and this one is making weird noises while cooking. Certainly disappointed in this.

    This review is from Samsung - 1.7 Cu. Ft. Over-the-Range Microwave - Stainless Steel

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Ashthagoddess, I would like to congratulate you on your new Samsung Microwave and thank you for taking the time to post your review. I am glad to see you were able to get the issue with your first delivery resolved, but saddened that you are experiencing issues with your new machine. i would like to make sure that you are getting the best performance. See link below:
      https://www.samsung.com/us/support/troubleshooting/TSG01001968/
      If you continue to experience issues, please allow us the opportunity to assist via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
      Please reference ticket number 1143330769. We welcome you to our family and thank you for choosing Samsung for your kitchen needs. ^Brad Samsung

  • Pros mentioned:
    Installation

    Fit perfect for the replacement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heats up evenly. Installation was a breeze. Color matched the fridge nicely

    This review is from Samsung - 1.7 Cu. Ft. Over-the-Range Microwave - Black Stainless Steel

    I would recommend this to a friend

  • Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No what i expected it is real noise the fan mode real real noise

    This review is from Samsung - 1.7 Cu. Ft. Over-the-Range Microwave - Stainless Steel

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Mymicro,

      Thanks for reviewing. We are saddened that your unit makes noises. We appreciate your patience as you deal with this concern.

      Here is a link to help you address your concern about the noise.

      Samsung microwave unusual noises:
      https://www.samsung.com/us/support/troubleshooting/TSG01001968/

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide them with this number 1144906099 to help our team pull up your information.

      Thank you for being a valued customer of Samsung. Have a great day.

      ^Chrystel Samsung

  • Good product. Wish it could be fingerprint resista

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like the microwave, but its terrible to clean it. It gets dirty easily and is not fingerprint resistant.

    This review is from Samsung - 1.7 Cu. Ft. Over-the-Range Microwave - Black Stainless Steel

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you, lucho, for sharing your thoughts on this microwave. ^Jecca Samsung

  • microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchasing the same microwave did not use a year but warranty was up on it

    This review is from Samsung - 1.7 Cu. Ft. Over-the-Range Microwave - Black Stainless Steel

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi badproduct,

      Thank you for reaching out to us and we are glad to know that you are using Samsung microwaves. We apologize for the inconvenience of the microwave doesn't meet your expectation. Don't worry will surely notate your feedback about this matter for a better product in the future.

      I highly recommend checking on links for basic troubleshooting steps:
      https://www.samsung.com/us/support/search/?query=microwave&referrerPageUrl=https://www.samsung.com/us/support/

      You may check this link for future reference to reduce unnecessary repairs over the microwave's lifetime.
      https://www.samsung.com/us/support/answer/ANS00062285/

      If repair is needed, please take note of your warranty coverage:
      https://www.samsung.com/us/support/service/warranty/ME17R7021EG/AA

      If assistance is needed, please reach us with the following options to further assist you:
      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Reference Ticket number: 1144243430

      Thank you for choosing Samsung. Have a great day.

      -Trisha- Samsung

  • Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this item on 6/17. I don’t remember the exact day that it was installed but we paid $120.00 for the installation. Our house had been under construction from water damage from the freeze in February. We only moved back into our house a week ago. I tried to use the microwave for the first time on July 15 and I could not get it to work. I’ve tried calling our salesman for 2 days and left messages but he does not return my calls. I won’t do business again with Best Buy if they don’t stand behind their products.

    This review is from Samsung - 1.7 Cu. Ft. Over-the-Range Microwave - Stainless Steel

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Nana, I see that you are having problems with your Samsung Microwave not working and know that is frustrating. I would like to provide some help to ensure only the best performance from your machine. Please reach out to us at your earliest convenience via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143441201. We thank you for choosing Samsung in your family's home. ^Brad Samsung

Page 96, Showing 1,901-1,920 of 2,150 reviews
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