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Customer reviews

Rating 4.4 out of 5 stars with 4060 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.1 out of 5 stars

  • Cook Settings

    Rating 3.0 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers appreciate the ease of use, size, and design of this 1.8 Cu. Ft. Over-the-Range Fingerprint Resistant Microwave with Sensor Cooking. Many also praise its appearance, performance, and the sensor cooking feature. However, some users mention challenges with the timer and the feel of the buttons. The turntable's functionality was also noted as an area needing improvement by some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 159 Showing 3,161-3,180 of 4,059 reviews
  • Rated 3 out of 5 stars

    Great price for size, but overheats

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit is very nice looking and at a great price. The 4 speed fan is a nice feature and blue enamel internal finish is high end The unit did overheat after cooking a family size Banquet microwave dinner at 12 minutes. I took 45 minutes to cool down and reset. Only happened once.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey Brian! We're glad to hear that the microwave is working normally again. Feel free to reach out to us if you experience any other issues, concerns, or questions in the future. Please reference ticket number 1139165804, and use one of the following to contact us directly: Facebook Messenger: http://m.me/samsungsupport; Toll-free call (Mon-Fri: 9AM-6PM EST): 1-833-REVIEW8 (1-833-738-4398); Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      ^Jecca Samsung

  • Rated 4 out of 5 stars

    Good unit for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of functions that are useful, good overall value.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good with the status of the microwave. Looks nice

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Great news, Bentley! Thank you for being the best part of Samsung. ^Lo Samsung

  • Rated 4 out of 5 stars

    easy to use.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works well. fairly easy to install . fan it a little noise

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with microwave function only issue was some visual shipping damage.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Seems to be working good little loud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking an seems to cook food fast. Ok to setup with directions for drilling

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave once we got it to work. Samsung needs to better train their customer service agents.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for a family and they love it. For the value it's great as it was an appliance package. Looks great too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A beautiful appliance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the options and double rack. Looks sharp in black stainless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and my wife love it because we have it in our former rented apartment .It will a replacement for our new house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Samsung microwave it actually cooks hotter and faster than I’m used to by at least 20 seconds.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Does not work!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First purchased an Open Box to try and save during a complete gut job/remodel of our kitchen. Opened box and there was a giant dent underneath (vent area). Returned and after some haggling, was given a new one. Got it home, installed and all seemed ok. The first time I tried steaming veggies, it shut off. It took awhile for it to come back on (assuming that's part of the sensor cook feature). Then one night while getting home late from sports, we tried cooking a microwavable dinner. Shut off after maybe 10 minutes. This was all within a month or so after installing. We just knew after that to only use to heat/reheat food. Then this year (mind you, I purchased/installed in July of 2019) in July, it completely stopped. Tech support is no help. We thought maybe after it sat for awhile like other times, it would start working again. Sometimes it will heat things up but most times it does not. Everything else on the microwave will still come on, it turns on and turn table turns but it will not heat. The times it does heat, it takes much longer than usual to heat the food item up. So, we are now in the market for a new over the range microwave that is not Samsung and does not have Sensor Cooking. If you just need this to reheat food or microwave items that may take only a few minutes, this if the one. If you have a family and use it to cook family meals or steam-able type side dishes, you're not going to do it with this one. Side note: originally purchased the first microwave in Feb 2019 but due to set backs in the kitchen remodel we did not install until July 2019. That's when the dent was found in the first one and exchanged then reinstalled the second one July 10th, 2019.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    excellent value

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave is very efficient and has enough power to cook foods quickly and very even

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave on point

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can really . Microwave Food really well when. Your food needs it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    CLEAN LOOKING. EASY TO USE.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BLENDS WELL WITH THE OTHER KITCHEN APPLIANCES. INSTALLER DID A GREAT JOB.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was exactly the microwave for the space. Lots of space, good functions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung makes a great microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My GE microwave tapped out after several years. I purchased this new microwave and it has been great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome microwave, convenient settings and lots of options. Black stainless gives a pop to the look of the kitchen now as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Now we're cooking!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung junky here. This definitely met expectations. Cooking in style!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice microwave. It is nice to have over the range. This made more counterspace room for our smaller kitchen.

    I would recommend this to a friend