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Customer reviews

Rating 4.4 out of 5 stars with 4060 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.1 out of 5 stars

  • Cook Settings

    Rating 3.0 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers appreciate the ease of use, size, and design of this 1.8 Cu. Ft. Over-the-Range Fingerprint Resistant Microwave with Sensor Cooking. Many also praise its appearance, performance, and the sensor cooking feature. However, some users mention challenges with the timer and the feel of the buttons. The turntable's functionality was also noted as an area needing improvement by some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 164 Showing 3,261-3,280 of 4,059 reviews
  • Rated 5 out of 5 stars

    Very good buying experience

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The total experience was great from beginning to end. Salesman was very professional.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not the best not the worst

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Generally works ok. Few things Im not crazy about. Melt/soften button doesn't give any options and it never melts with 1 cycle maybe if it was on the counter but definitely takes 2 to 3 cycle to melt from fridge. Overall its ok just like my LG better.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    EASY TO USE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS SAMSUNG MICRO WORKS BETTER THAN MY OLD LG MICRO, NO KIDDING!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great above my stove. Has auto fan when it gets too hot. Shipped around. Best price I found at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this unit was a little bit of a pain to get installed, other than that it is all you need for a microwave

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I luv this microwave, very easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this microwave is really nice. The sensor seems to know the time for everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only have had it for a short period of time but it works well and looks great. Perfect popcorn!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    reliable appliance/several cooking levels

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good salesman. Fast, polite, efficient installers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect for our needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had this microwave in our previous home and enjoyed it, so we bought a new one for our new home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Over the Range Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As described with amazing features. I personally love the fit food option and the sensor reheating options.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought on sale. Couldn’t be happier with the quality

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not sure of Samsung Brand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Samsung microwave. I bought it to replace one in my FL home which had very little use due to it only being used seasonally. The only reason I purchased another Samsung was because it matched my appliances otherwise I would have purchase another brand.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Refrige,

      Thank you for purchasing our Samsung - 1.8 cu. ft. Over-the-Range Fingerprint Resistant Microwave with Sensor Cooking -Stainless Steel - Stainless steel. We are delighted to have you on board.

      If you encounter a problem with your Microwave, you may use this link to help resolve your concern.

      https://www.samsung.com/us/support/search/?query=samsung+microwave+&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F


      If assistance is needed, please reach us with the following options to further assist you:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Reference number:
      1144776091

      Thank you for choosing Samsung. Have a great day.

      ^^Ross Samsung

  • Rated 5 out of 5 stars

    Good microwave , good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good microwave at a good price, has a strong exhaust fan and two weeks in it works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have almost the same one for several years Replaced with same model Very dependable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great micowave

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my 25 year old one. Has been working great. Glad we bought it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased 3 of these now for an office and they are doing well so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product for a reasonable price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales man was helpful...We've had the microwave since Thanksgiving. It has proven to be a quality appliance!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good quality. Very easy to use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything we got from Best Buy was very nice. Very affordable and very good quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look of the inside, looks like the inside of an oven, easier to clean and keep clean

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi! I want to thank you for taking the time out of your busy day to leave this feedback. I am happy to hear that you are enjoying this microwave. ^Michelle Samsung

  • Rated 5 out of 5 stars

    great item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the new microwave is great the new one heats up much better than the old one cleans up easy

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi, glad you are happy with your new unit. Thank you for being part of the Samsung experience. ^SuSu Samsung