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Customer reviews

Rating 4.4 out of 5 stars with 4060 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.1 out of 5 stars

  • Cook Settings

    Rating 3.0 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers appreciate the ease of use, size, and design of this 1.8 Cu. Ft. Over-the-Range Fingerprint Resistant Microwave with Sensor Cooking. Many also praise its appearance, performance, and the sensor cooking feature. However, some users mention challenges with the timer and the feel of the buttons. The turntable's functionality was also noted as an area needing improvement by some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 178 Showing 3,541-3,560 of 4,059 reviews
  • Rated 5 out of 5 stars

    Omg! Makes the best hot pockets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This literally completes my kitchen! I recommend everyone own one

    I would recommend this to a friend
  • Cons mentioned:
    Keypad

    Rated 2 out of 5 stars

    Good product with difficult downside

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like the microwave; however, have a very hard time programming. Pressing the numbers is very difficult...thus our use of the microwave has become frustrating almost every time we use it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Cooks well!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Operates very efficiency! Cooks my food well! Happy with product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was a bit of a hassle trying to install it, but the actual microwave is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the microwave, so easy to use and I love the grey interior.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it but have too get used to the control panel change from the old G.E. unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new microwave! They look so nice and so far they are working perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for all the features and looks great in our kitchen

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 2 out of 5 stars

    old microwave worked better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not the best I have ever had. takes longer to reheat / melt items than what I previously had, although it is the same make and model. Buttons very hard to push

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have only used a couple of times so far, very happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I very glad that I bought this microwave,so easy to use!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this microwave in 2014. The microwave starting sparking this year. I purchased an Excellent - Best Buy Certified open box on 03/08/2018 - this item had to be returned because it would not heat anything and emitted a smell of burning plastic. I purchased a new model on 03/24/2018 and the item arrived dented on the outside and had broken parts in the inside. On 03/31/2018 I purchased another new model to complete the original bundle set after the manager insisted there was nothing they could do to resolve the issue or take into account each time I had to pay installation fees for each item. Stay away.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love color. Microwave has 2 racks offering more space for cooking

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a better microwave and Best Buy helped me get one

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello, Nadia. It's great to hear that you've had such a positive experience! We are happy that you're enjoying your microwave. ^Lo Samsung

  • Rated 5 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    buttons for timer are hard to push but otherwise a very nice unit

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Adequate replacement unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheaply built with lightweight materials. Had to replace bulb that arrived doa. Covering material on control panel already showing signs of wear. It does the job, but will likely have to be replaced within five years.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this product to all concerned please buy it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is powerful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is so powerful I just love this microwave so much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good black stainless microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheapest black stainless microwave, but it's not bad at all, works good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and matched the black stainless set.. Great quality

    I would recommend this to a friend