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Customer reviews

Rating 4.4 out of 5 stars with 4060 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.1 out of 5 stars

  • Cook Settings

    Rating 3.0 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers appreciate the ease of use, size, and design of this 1.8 Cu. Ft. Over-the-Range Fingerprint Resistant Microwave with Sensor Cooking. Many also praise its appearance, performance, and the sensor cooking feature. However, some users mention challenges with the timer and the feel of the buttons. The turntable's functionality was also noted as an area needing improvement by some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 182 Showing 3,621-3,640 of 4,059 reviews
  • Rated 5 out of 5 stars

    Wonderful Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Functions very well, efficient and was a great value

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    LOOKS GOOD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE MICROWAVE LOOKS FINE BUT THE POWER IS NOT ENOUGH YOU HAVE TO SET IT FOR A LONGER TIME TO WARM THE FOOD . THE DOOR IS NOT STRONG AND NOT HEAVY. IT IS OK FOR THE PRICE, IT IS DOING THE JOB .

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Let me share your product specification and manual to understand your product better.

      https://image-us.samsung.com/SamsungUS/home/home-appliances/microwaves/over-the-range/pdp/me18h704sfs/pdf/specsheet-ME18H704SFS-091118.PDF

      https://downloadcenter.samsung.com/content/UM/202001/20200123151031862/2017.12.14_ME18H704SFB_S_W_AA_AC_EN-CFR.pdf


      Please feel free to reach out to us with any further questions regarding your Samsung products.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Reference number:
      1144789533

      Thank you for choosing Samsung. Have a great day.

      ^^Ross Samsung

  • Rated 5 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It Works great and Love that it has a large interior

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for anyone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heats up very quickly and looks amazing. Got the perfect product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Power and Size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the extra rack for microwaving multiple servings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greet over the range microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great over the range microwave. I will recommend it to everyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ice maker needs to have a automatic stop when its full.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love my beautiful microwave! works amazing! heats up food fast1

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Functions galore

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So many different functions and preset cook buttons!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had it almost a month now and love it. Thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warms my food like a microwave should. Has the features I wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the way it defrosts food and heat up everything correctly. .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this microwave and haven't had any problems with it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I exchanged it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Microwave was defective from factory, when technician installed it failed. I had to exchange it for another unit. They did not have the same one in stock so I got a better one for almost the same price.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. We’re saddened that you no longer have the product and would love the opportunity to work with you in the future. Please visit www.Samsung.com or one of our partners to explore products that may better fit your needs.

      Reference Ticket number: 1144663866

      -Trisha- Samsung

  • Rated 5 out of 5 stars

    Great microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heats up food great. Love that there’s a rack inside

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've enjoyed using the new microwave. Working great so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and matches the other appliances great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love the color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    is a great item i would buy and recomend this again.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Your feedback is greatly appreciated stefany.
      Thank you for choosing Samsung. ^Shifa Samsung

  • Rated 5 out of 5 stars

    Samsung products are top of the line

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this microwave oven. Very easy to L.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not easy to use. too technical for seniors.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    too technically advanced for seniors to use. And the directions supplied by the manufacture does not help. I do not adviser seniors to purchase. I would not have gotten this model.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello oneoldman,

      We appreciate you sharing your experience with Samsung - 1.8 cu. ft. Over-the-Range Fingerprint Resistant Microwave with Sensor Cooking -Stainless Steel - Stainless steel. We apologize for not meeting your expectations about our Microwave, mainly on how to operate or use the product. Please know that we value your feedback, and we will continuously work on improving the quality of the products we offer.

      Let me share the product manual so you can familiarize yourself with how to use the Microwave.
      https://downloadcenter.samsung.com/content/UM/202001/20200123151031862/2017.12.14_ME18H704SFB_S_W_AA_AC_EN-CFR.pdf


      You may reach us via the following links if you need additional assistance.
      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
      4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)

      Reference number:
      1144777137

      Thank you for choosing Samsung.

      ^Ross Samsung