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Customer reviews

Rating 4.4 out of 5 stars with 4060 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.1 out of 5 stars

  • Cook Settings

    Rating 3.0 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers appreciate the ease of use, size, and design of this 1.8 Cu. Ft. Over-the-Range Fingerprint Resistant Microwave with Sensor Cooking. Many also praise its appearance, performance, and the sensor cooking feature. However, some users mention challenges with the timer and the feel of the buttons. The turntable's functionality was also noted as an area needing improvement by some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 185 Showing 3,681-3,700 of 4,059 reviews
  • Rated 5 out of 5 stars

    excellent microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it delivered. Box was damaged, but microwave was fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Samsung microwave, quiet and looks great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works much better than the one we owned previously.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had bought all Samsung appliances when I bought my house. And the first microwave I had went out after 3 1/2 years. I made sure I bought the warranty when I bought this one.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings,

      Thank you very much for your feedback on our products.
      Should you need support in the future, please don’t hesitate to reach out to us at www.Samsung.com or by calling 1800-7267-864.

      Reference number: 1144536533

      ^Rainly Samsung

  • Rated 5 out of 5 stars

    Awesome product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave was awesome worked just like i wanted it to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave works well. Love every product from Samsung.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fit for my apartment. Love the look and space it has.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good choice and Best Buy was a good place to purchase from.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very strong fan. Easy to install. Love the black stainless

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Quit working in less than two years

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this Samsung to go with the Samsung range that I bought when doing a kitchen remodel. It was purchased 8/2018. I use this microwave for reheating and defrosting. I have never used it to cook. Overall I would say it has been used lightly used. I am also careful to keep it clean and well maintained. Recently the turntable started making noise when it was turning during use then the display went blank once or twice after use. A day or so later it would not heat anything. It runs like its working fine but it does not heat. I called Best Buy to check on the warranty. It of course was only warrantied for 1 year except for the Magnetron which was 10 years, part only not labor. Best Buy directed me to Samsung for service. We would have to pay for a service call and for any charge except for the Magnetron. I would not recommend this product. I have never had any microwave go out that quickly. I am disappointed in the quality of this microwave and as a side note have not loved the Samsung Range I bought either. But that's another story. I went out and replaced it with a GE microwave that we had purchased some years ago when living in another house. I like it better but now my back splash tile needs to be reworked since the microwaves are different heights. Disappointing after spending so much money on a kitchen remodel less than two years ago. Samsung needs to work on their quality!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. We’re saddened that you no longer have the product and would love the opportunity to work with you in the future. Please visit www.Samsung.com or one of our partners to explore products that may better fit your needs.

      Your reference number is 1144720622.

      -Noraina Samsung

  • Rated 5 out of 5 stars

    Nuke it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave is solid.... a good replacement for my old one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Microwave for the Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't beat the quality and sale price with Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome works great. Easy cleaning warms up very quick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still fairly new but everythings working great so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Good product would recommend or purchase again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is an awesome place to shop. Great prices!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All went well. Thank you bestbuy for your business

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave, use it all the time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like this item, heats food fast, works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything you need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    everything you need I a microwave......great value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item love the auto pop corn and pizza cooker

    I would recommend this to a friend