Customer Ratings & Reviews

Love all the features on this microwave and it does what I need it to do. May be a little overkill but, I'm happy with it.

Great looking microwave. Matched our other appliances. Worked great - for one year. Bought it on April 1 2011 - just died on April 8 2012. Just spent an hour and 1/2 trying to get someone who freaking cares on the phone with NO success. UGH! If you buy this - buy the extended warranty - it will be worth it.

bought my microwave in oct 2011 and by july 2012 we had to contact samsung and have someone come and service it. the part that heats the food quit working. customer service was great and we didnt have to pay anything because it had a one year manufacture warranty. other than that it is a great microwave.

Installation was difficult and it was replacing an existing mqicrowave. I purchased it because of its higher powered fan and it is awesome. It cooks quickly and quietly. It got top ratings from consumer reports and I an enjoying it

Does the job. Has all the features we want at an excellent price.

If you can find this one on sale, buy it! The build quality of the stainless steel leaves a bit to be desired. Other than the build quality it does what it should.

I installed this product and noticed the door did not shut properly. It rubbed at the top and when finally closed the lines were off, ie the top of the micro door sloped downward so it was 1/8th inch lower than the top of the control panel. All other door parts where shifted down 1/8th inch and very noticeable. The rep said it was not first he had seen like that. It appears too much play in the hinges. Can't believe it was CR "Best Buy".

Installation relatively straightforward. Fan rotates for internal-to-house venting.

This is a solid performer, but don't expect anything too fancy. I would buy it again if I was buying a microwave.

Overall, product works fine, the light could be brighter, and the glass cover mysteriously crack. Attempting to get it replaced. When installing the microwave we noticed it did not include a side bracket that would help keep the microwave more secure. I was fortunate that my old microwave already had this bracket.

Great microwave for the value. Easy to install. Great look and features.

I'm sorry, but a microwave should last more than two years. Mine lasted just enough that the warranty expired, but not long enough to make it worth the price. The features were average, ease of use average, but the stainless easily dented and scratched, and the door latch is completely malfunctioning, thus providing a another opportunity for duct tape to prove it's wide applicability while I go out shopping for the third microwave in six years. Would somebody explain, if this is the case, that kitchen appliances are now disposable, in which case the price should reflect this reality. Or maybe I have the formula all wrong. Maybe the fact that the cheap microwave that I bought for the office, and is still going strong after five years, is a clue to how these things work. BTW, the thing died last year just after the warranty expired, but to Samsung's credit, they fixed it. Guess they knew what a lemon they produced.

I didnt expect for it to work as great as the previous reviews. i have only had it a 3 weeks though, so i am hoping nothing happens to it like the other reviews have said. so far i am a happy customer

We purchased the microwave on 12/17/11. On 12/24/11 we noticed that the door was hard to open. Once we pulled the door open we found that the plastic from a three inch section on the door had melted. We removed it and exchanged it that day for a new one. We will update the review when we have had time to use this one.

Great features. Love the quick start and food presets.

Heat's up everything we need cooked/heated as expected.

Works perfect!! and looks very good in my new kitchen.

Nice microwave, but lasted one year and one month. I called Samsung.... Since it wasn't under warranty anymore they wanted to charge $250 for a visit to diagnose the problem (not including any parts or labor). The microwave started malfunctioning a few weeks ago and then just died (no power at all). Don't waste your money.

Researched this microwave on Consumer Reports and did a search to find the lowest price which was Best Buy. Great value for the money.

I was looking for a microwave to match my Samusng range and i found this was a great choice.