Customer Ratings & Reviews

This microwave was a great value. We've had no problems with it. It seems to heat evenly. We've had it now for a few months. We use it between 3-8 times per week. It would be nice if the light was a little brighter, but overall it's not bad.

I love everything about this microwave! It looks great, matches my other appliances and works very well!

It cooks food just like any other $200 microwave. However, it has problems and is probably a short-timer. 1. Even fresh out-of-the-box, the door sags due to sloppy hinges and does not line up with top of microwave. 2. Very very very loud when in use. I've never had a microwave as loud as this. It's not turntable noise, or exhaust-fan noise, but there must be some other internal fan that is alwyas on whenever it'sin use. The thing is somehow very loud. As loud as popping popcorn. It's loud. 3. The light is a joke. When on high, still not as bright as a night light. As an over-the-range microwave, it would be nice to have light to see what's on the range. This light is too dim to see anything on stove surface. 4. The fan is a joke. Functions solely as a noisemaker, ineffective at actually sucking steam from range-top towards the fan inlet. 5. The buttons are on flexible pad and takes some pressure to depress. Look at the keypad from an angle, and it looks all ripply. This was bought as part of a total Samsung kitchen makeover. ALL the other Samsung's use touch-sensitive glass-surface controls (kinda like an iPhone), but their microwave does not.

So this microwave started having trouble only 10 months after we purchased it. Samsung came to repair it which was a horrible experience on its own, their customer service is horrible, and the first time they came they replaced the wrong part all together because of a miscommunication. Anyways, the microwave just completely died and stopped working after only 13 months. The more I researched a potential solution, the more I discovered how common a problem this was with these microwaves and that they were dying in 2 years or less! Wish I had done more research prior to buying it! Save your money and don't buy this one - do some research and see for yourself!

Bought this new and had it installed professionally. Everything went great until, about 18 months into its life, the microwave started emitting random beeps from time to time. There was no error message at first and everything else was functioning properly, so I simply muted the sound. After a while, I un-muted it and there would be no beeping for months, but it would return with greater frequency. Eventually, the -SE- code started showing up. After powering it down, I got the code to clear, but the microwave now stops for no apparent reason in the middle of cooking. This appears to be a known design issue with Samsung, whereby the control panel shorts out due to steam (as there naturally would be, in an over-the-range microwave).

We have had this microwave for a few weeks now. It is a generally good microwave with a few notable points. The keypad configuration is not terribly intuitive but you get used to it within a week. The vent fan is amazing. It really pulls a significant amount of heat/smoke/smell from the cook top. The light however is very strange. It is so dim that you may find yourself needing to use a flashlight when cooking. I have researched a light bulb upgrade but none is available. If I had noticed this ahead of time I would have chosen a different model. There really is no way around a stove top light that is way too dim.

No problems with this unit. Very easy to use. Large space inside. Like the various easy to use functions for reheating specific items. Exterior looks very nice, matches the Samsung Gas Range perfectly.

This microwave looks great and cooks very evenly. It has lots of features.

The microwave is very good and cost effective as well. It truly is a bargain and one that I would invest in again if need be.

Really like the Microwave but it stopped working with a fault code 366 days after purchase and 1 day out of warranty. Samsung agreed to repair it under warranty and the engineer who came to the house said it had a loose wire behind the touch panel. Another year later and we get a new code for a keypad fault. I took it apart and checked the wires. This helped it work for another 24 hours but then stopped working. Having checked the price of parts online we decided it would simply be better to buy a new Microwave with an extended warranty. (We checked many forums and it seems Samsung has a lot of problems of this nature). My advice would be to go with a model from any other manufacturer. We just bought a new LG and hoping it lasts better.

compliments the rest of my Samsung kitchen appliances

We purchased this microwave a year ago and love it's performance. It is a great value except for the very low under light . I can't believe it . They only have one light bulb installed even thought the picture shows two . Does any one else has two light bulbs installed ? I am missing a bulb? Or can I install a se and one ?

Samsung makes great products & this is one of them

We've had 2 GE microwaves and niether of them lasted longer than 3 yrs. That is why we went with the samsung. We're hoping this one does. And you can't beat the 10 yr. warrenty on the megatron! This really sold us. I also liked that it has the ECO button.

This microwave has good features for its price, but no microwave should break after only 2 yrs. Just went dead, no power, lights or anything. Given the number of other reviewers with similar problems, I would not recommend this microwave to anyone.

So far, so good! Bought this to replace my Panasonic Inverter Microwave that died after just 5 years. This one took different brackets, but was overall pretty easy to install. I like to sleek look, adds light to the kitchen. It is quieter than other microwaves and seems to work great. Just installed this morning, but am sure it will do just fine. Did loads of research before purchasing this unit. I am sure the time will be worth it. I like that I can change the sounds to a preference of my own, not just the factory presets.

The best looking on the market, sensor heat works great and over all vary nice . Installs easy nice templates for screw holes!

This is a powerfull microwave. The sensor cooking and defrost are always spot on, and I love the way that the bottoms save me time.

we love every feature this microwave has to offer, not to mention is looks so sharp above our new Samsung gas range.

It's very loud on microwave function. It's as loud as my 10 year old one was right before it shut off and died. The the fan mode is just as loud. The light is very dim but gets very hot. The door feels flimsy but it difficult to get to latch shut. You nearly have to slam it to get it to latch. The display panel: The clock is so dim you can not read it from more than 5 feet away, it's blue so it's extra hard to see and there is not dimmer to brighten or adjust this, the display buttons have to pushed pretty hard to work, there is no easy on button (you have to push a number then also push start, even on the add 30 seconds button you then have to push start. The 10 year old unit I am replacing had a 'minute' button that auto turned on.) And even though it's available in white the door window is tinted so you can't see what your food is doing. I am completely disappointed with the microwave. I do NOT recommend it!