Customer Ratings & Reviews
- Model:
- ME18H704SFW
- SKU:
- 3901016
Rating by feature
- Performance
Rating 4.1 out of 5 stars
- Cook Settings
Rating 3.0 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
Customers are saying
Customers appreciate the ease of use, size, and design of this 1.8 Cu. Ft. Over-the-Range Fingerprint Resistant Microwave with Sensor Cooking. Many also praise its appearance, performance, and the sensor cooking feature. However, some users mention challenges with the timer and the feel of the buttons. The turntable's functionality was also noted as an area needing improvement by some customers.
This summary was generated by AI based on customer reviews.
GREAT MICROWAVE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.LOVE THE OVER THE STOVE FEATURE. COOKS EXCELLENT. NICE FEATURES OVERALL
I would recommend this to a friend- Pros mentioned:Looks
Great OTR microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looks nice and love the speed of the fan. Completes the look of my kitchen
I would recommend this to a friend Great product for price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome product. Goes great in new kitchen. Really stands out among others
I would recommend this to a friendBrand response from Samsung
Posted .Hi alara1021,
Thank you very much for your feedback on our products.
Should you need support in the future, please don’t hesitate to reach out to us at www.Samsung.com or by calling 1800-7267-864.
Reference number: 1144533165
^Rainly
So far, so good.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have not used this yet. It is installed where my former hood was, over the oven. I still need to hire someone to hook up the electrical wires because It came ready to plug into an outlet and our hood had been hardwired. I hope that it will work well.
No, I would not recommend this to a friendBest Purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent choice great item to have and own. Works perfect
I would recommend this to a friendOk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Already a problem with the lights. Called Samsung and got a song and a dance
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Skins,
We are glad to know that you are using one of our Samsung products. Your satisfaction is our topmost priority and we apologize for the inconvenience of the microwave light not working. We understand how important it is to see our dishes while heating them. Don't worry will surely notate your feedback about this matter for a better product in the future.
I highly recommend clicking this link for future reference or guide:
https://www.samsung.com/us/support/search/?query=microwave&referrerPageUrl=https://www.samsung.com/us/support/
Replace a microwave's oven light:
https://www.samsung.com/us/support/answer/ANS00049242/
You may check this link for future reference to reduce unnecessary repairs over the microwave lifetime.
https://www.samsung.com/us/support/answer/ANS00062285/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/ME18H704SFS/AA
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144663819
Thank you for choosing Samsung. Have a great day.
-Trisha-
- Pros mentioned:Size
Great microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave is large and very efficient. I love how you can heat anything.
I would recommend this to a friend Fast feature filled microwave.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great working microwave with many features that are yet to be used.
I would recommend this to a friendBrand response from Samsung
Posted .Awesome purchase! This microwave will definitely continue to exceed your expectations the more you continue to explore its many features. We appreciate your business.
^Lizzette
Great product
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got a very good deal on this, it was outrageously good.
I would recommend this to a friend- Pros mentioned:Ease of use
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it I didn’t have any problem I recommend to anybody
I would recommend this to a friend good microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave works very well but lighting is poor and the fan is very noisy.
I would recommend this to a friendBrand response from Samsung
Posted .Hello Caseydog,
Thank you for reaching out and sharing your feedback about your Samsung microwave. We are glad to hear that your microwave works very well. We are sorry that the lighting is poor and the fan is very noisy. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01001968/ to guide you if your microwave is noisy.
You can also check this link https://www.samsung.com/us/support/answer/ANS00049242/ to guide you on how to replace your microwave's oven light.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=microwave&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung microwave.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144532481.
-Noraina
Brand response from MsSamsung
Posted .Thanks for the feedback, Caseydog. We appreciate your comments and I'll be happy to pass them along to the appropriate team. The ME18H704SFS has a powerful 400 CFM exhaust fan which was designed to be no louder than less powerful fans in other models. However, it may be worthwhile for you to check the installation to make sure the blower motor is angled correctly for the type of venting you're using, and other parts are secured correctly to prevent them from contributing to the noise level.
Best Regards,
Ms. Samsung
Excellent product for a new home!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything about this product is Great!! No Complaints!!
I would recommend this to a friendBrand response from Samsung
Posted .That's great to hear, Dewman! Thanks so much for the 5 stars. ^Jecca
- Pros mentioned:Looks
Great microwave !!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love our new microwave , it's awesome !!!! Looks great with our new stove !!
I would recommend this to a friend - Pros mentioned:Ease of use
Awesome microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave evenly heats , sensors perfectly very easy to use
I would recommend this to a friend - Pros mentioned:Size
Looks good and works well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Added this to a small space and it looks good and works well.
I would recommend this to a friend Kinda cheap
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty but found it to be not as durable as former units owned
No, I would not recommend this to a friend- Pros mentioned:Design
Great purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is part of my new kitchen and I love it-lots of features and sleek design
I would recommend this to a friend - Pros mentioned:Looks
Looks amazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy! It looks amazing in my kitchen with the matching stove
I would recommend this to a friend - Pros mentioned:Ease of use
Very good quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice microwave for the price easy too install it only took me 30 minutes to do it
I would recommend this to a friend Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Minimal noise and heats up quickly i would def recommend this product
I would recommend this to a friend