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Customer reviews

Rating 4.4 out of 5 stars with 4060 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.1 out of 5 stars

  • Cook Settings

    Rating 3.0 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers appreciate the ease of use, size, and design of this 1.8 Cu. Ft. Over-the-Range Fingerprint Resistant Microwave with Sensor Cooking. Many also praise its appearance, performance, and the sensor cooking feature. However, some users mention challenges with the timer and the feel of the buttons. The turntable's functionality was also noted as an area needing improvement by some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 142 Showing 2,821-2,840 of 4,059 reviews
  • Pros mentioned:
    Looks

    Rated 2 out of 5 stars

    not that user friendly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Digital display isn’t that easy to push buttons. No automatic 1 to 5 minutes by just pressing the number. Have to press 100 for 1 minute. Don’t care for where button is located for the light underneath microwave, should be down a row. It looks nice but liked my old over range microwave lots better

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      Congratulations on your new purchase of our Samsung Microwave. I am sure that you will learn to love our product more and more as time passes. I do have your user manual locate below for all additional options you can explore:
      https://downloadcenter.samsung.com/content/UM/202001/20200123151031862/2017.12.14_ME18H704SFB_S_W_AA_AC_EN-CFR.pdf
      Thank you for choosing Samsung. ^Brad Samsung

  • Rated 5 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the only microwave that would fit in the available space above the cook stove. Didn't think we would like the stainless steel finish, but looks good and the oven does everything we need it to do!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Space saving microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this over rhe range microwave to obtain more counter space. We bought Samsung becaue our appliances are Samsung. We are very happy with it. Works great and goes nicley with our other appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this when the door broke on my old unit. Well built, cooks quickly. Glass broke on day 3 or 4 for turntable and was sent a new one immediately, no charge. Great ever since.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have only used for a few weeks. I believe it may take longer to heat than my old microwave. Give me a few more months and I love to review then.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Didn't fit as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return this item because the salesperson didn't give me proper information about the depth and it would have sat too low and inhibited cooking.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Ljhgr62,

      Thank you for choosing Samsung for your Appliance needs. We are saddened that you no longer have the product and would love the opportunity to work with you in the future.

      Please visit www.Samsung.com or one of our partners to explore products that may better fit your needs.

      Ticket number: 1144531593

      ^Rainly Samsung

  • Rated 4 out of 5 stars

    ok should of lasted longer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought all new Samsung appliances microwave went out after 2 years! bought the same one on display hope it lasts longer

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Decent but makes rattling noise at times

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like this microwave overall but it does rattle from time to time when in use. Other than that it's a great microwave that we really like.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My previous microwave was very similar to this model and never gave us any problem, we got the new one to match our other new appliances. It is very spacious inside and works reliably.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well for a month and then stopped for a day all of a sudden. Then started working again. Not sure what’s up with that!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice and Simple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter likes this button for popcorn. It doesn't ask for what size is the popcorn package because it has sensor to measure what the time length it should nuke. The popcorn came out just perfect!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great microwave. Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave has a a lot of easy to use cooking options that work really well. The double rack is nice for cooking multiple items.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chose this due to a teeny bit lower profile in height. It works in the space well. But it has a bit of a cheap feel. Good power, basic microwave

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DON'T BUY!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung microwave is WORTHLESS. We purchased it 6 weeks ago, and have already had factory service. It is EXTREMELY noisy - and takes FOREVER to cook :( Save your money ~ don't buy under ANY CIRCUMSTANCES!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has 4 exhaust fan settings I haven’t needed to use beyond level 2. And the shelf option is great but we leave it out most times as you can’t fit a tall cup on the plate with it in

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We replaced our existing microwave with this Samsung model and we're very pleased so far. The rack is helpful because it allows us to microwave two plates of food at the same time. Everything works well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can do more things than our old one. Like the inside color better. (black and not white.) Higher wattage than our old one which is nice. Larger glass turn style and good bright lighting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thing looks sleek and fresh. Door opens and closes easy. All the buttons respond nicely and this thing will create the hottest hot pocket you'll ever eat. Seriously. This microwave will do it all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    enjoying my new microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a great product. technician did an excellent job of installing, he was knowledgeable and worked efficient in installing and removing the existing microwave. Good experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my kitchen now

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was the last appliance to be matched in stainless steel. Love the inside is grey like a stove and easy to clean. Very smooth door, sensor cooking & everything that is included for the price.

    I would recommend this to a friend