Customer Ratings & Reviews
- Model:
- ME18H704SFW
- SKU:
- 3901016
Rating by feature
- Performance
Rating 4.1 out of 5 stars
- Cook Settings
Rating 3.0 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
Customers are saying
Customers appreciate the ease of use, size, and design of this 1.8 Cu. Ft. Over-the-Range Fingerprint Resistant Microwave with Sensor Cooking. Many also praise its appearance, performance, and the sensor cooking feature. However, some users mention challenges with the timer and the feel of the buttons. The turntable's functionality was also noted as an area needing improvement by some customers.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
works great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.works great and so pretty easy to install very quite
I would recommend this to a friend Good microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Matches nicely with our other Samsung appliances. Doesn't feel cheap like some.
I would recommend this to a friend- Cons mentioned:Timer
Good microwave but no timer while cooking
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall this is a great microwave but the one annoying thing is that while it is cooking it cannot have a timer, the next model up does have that feature, I might have splurged for that if I had known.
I would recommend this to a friend Looks good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looks good and fit into the space nice. It seems to take longer to heat than my old micro.
I would recommend this to a friend- Pros mentioned:Ease of use, Size
works extremely well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the size of this unit and that is very easy to operate.
I would recommend this to a friend Looks great and does its job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love all the options this microwave has. I gave it 4 stars only because it is kind of loud.
I would recommend this to a friend- Pros mentioned:Ease of use
Awesome microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great! Heats fast! Easy to clean and also is very sleek!
I would recommend this to a friend Good Mic. Powerful but a bit noisy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like this microwave. It's great for the price. The problem I have with it is its a bit noisy.
I would recommend this to a friend- Pros mentioned:Ease of use, Performance
Works great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.East to install. Works really well. Excellent price.
I would recommend this to a friend Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love it! My only complaint is the fan is a bit loud.
I would recommend this to a friendNice look
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. But still missing some function like easy touch/sensor to make rice, frozen meals.
I would recommend this to a friendGreat Microwave - Lots of Preset Function
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice looking microwave. Has turntable and shelf so lots of room for multiple plates. It also has a lot of preset functions which I like to use.
I would recommend this to a friend- Pros mentioned:Design
Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am very happy with this microwave. Installed very easily. The vent works very well. Easy to program. The inside is beautiful with a nonstick finish, also a rack to make a extra Shelf. The turntable inside can be turned off if you like. The vent has two speeds and is quiet. I'm happy I purchase this product
I would recommend this to a friend Great for the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Besides it looking great it also works great, what I love about this microwave is the inside, it’s metal instead of plastic!
I would recommend this to a friendGood Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought the Samsung package and got a great deal! The only negative is they smudge very easy!
I would recommend this to a friend- Pros mentioned:Looks, Performance
Great microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looks really good and works great perfect for my kitchen
I would recommend this to a friend Great microwave for the price point.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great microwave at this price point. And Best But price-matched so we did not have to go elsewhere to purchase. Hats off to them! We installed ourselves and had to switch the vent location, which was fairly easy. Vents great to the outside. I have no complaints after 6 weeks of use.
I would recommend this to a friendBrand response from Samsung
Posted .Hey Cindiloo, thanks for taking a moment from your busy day to tell us how easy it was to install your new Samsung microwave. Thanks for the 5-star review. ^Shifa
Worked for 2.5 years only
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When the exhaust fan gave out, I called around and no one was able to repair the item. Now, getting errors for auto-reheat and just today, it began to hum after cooking rice. It is now unplugged. My other kitchen appliances are Samsung, I hope this is just a one time thing. Looking at other Samsung Microwaves.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi DGundy0152,
We are glad to know that you are using one of our Samsung products. Your satisfaction is our topmost priority and we apologize for the inconvenience of the microwave not working properly. We understand it is important to have a working microwave to heat our favorite dishes. Don't worry will surely notate your feedback about this matter for a better product in the future.
I highly recommend clicking this link for future reference or guide:
https://www.samsung.com/us/support/search/?query=microwave&referrerPageUrl=https://www.samsung.com/us/support/
The vent fan is weak on Samsung over-the-range microwave:
https://www.samsung.com/us/support/troubleshooting/TSG01202710/
Samsung microwave error codes:
https://www.samsung.com/us/support/troubleshooting/TSG01110365/
Samsung microwave is making unusual noises:
https://www.samsung.com/us/support/troubleshooting/TSG01001968/
You may check this link for future reference to reduce unnecessary repairs over the microwave lifetime.
https://www.samsung.com/us/support/answer/ANS00062285/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/ME18H704SFS/AA
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144661475
Thank you for choosing Samsung. Have a great day.
-Trisha-
Perfect Addition
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Going from a on the counter to over the stove microwave was a no brainer. It saved the space and it made for an awesome addition to the kitchen.
I would recommend this to a friendLike this new microwave with sensor cooking
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My old microwave went out. It was 15 years old. Son & daughter-in-law told us about Sensor Cooking, so we bought this Samsung with Sensor Cooking. LOVE IT. Put something in to reheat, and the sensor starts working until the clock starts a count-down to being finished. Perfectly done every time.
I would recommend this to a friend