Customer Ratings & Reviews
- Model:
- ME18H704SFB
- SKU:
- 3900008
Rating by feature
- Performance
Rating 4.1 out of 5 stars
- Cook Settings
Rating 3.0 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
Customers are saying
Customers appreciate the ease of use, size, and design of this 1.8 Cu. Ft. Over-the-Range Fingerprint Resistant Microwave with Sensor Cooking. Many also praise its appearance, performance, and the sensor cooking feature. However, some users mention challenges with the timer and the feel of the buttons. The turntable's functionality was also noted as an area needing improvement by some customers.
This summary was generated by AI based on customer reviews.
Seems fine so far. Am hopeful.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Working fine. My other micro did not last a year so I am gun shy but everything fine for now.
I would recommend this to a friendBrand response from Samsung
Posted .Hello, JoeRagga3333! Thank you for taking time out of your day to leave us this positive feedback. We appreciate you being part of the Samsung family. ^Mae
NICE MICROWAVE WITH LOT OF FEATURES
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.THIS MICROWAVE HAS THE "OVEN" LOOK INSIDE. IT HAS MANY FEATURES INCLUDING A SECOND SHELF FOR COOKING TWO ITEMS AT ONCE.
I would recommend this to a friendGreat microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love our new microwave. The only feature that we miss, but have learn to live without is been able to do kitchen timer while also heating up.
I would recommend this to a friendit was all great for a year
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased it last year April'18. It worked very smoothly even the exhaust was effective. It just stopped working all of a sudden in Oct'19 just when the Manufacturer warranty expired. It should have lasted atleast 3-4 years without causing any trouble.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey there,Joti. We would love to speak with you further regarding this issue to see what we can do to turn your experience around. Please reach out to us via any of the following outlets and reference ticket number 1140608827.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Toll-free call (Mon-Fri: 9AM-6PM EST): 1-833-REVIEW8 (1-833-738-4398). We look forward to hearing from you. ^Lo
We were replacing the same unit.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our older unit went out, it was 7 years old. We are very happy with the brand and unit as we had the same unit so the newer version has some nice upgrades.
I would recommend this to a friendReally nice looking
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this and am so happy that I did because it works and looks good in my new kitchen.
I would recommend this to a friendBrand response from Samsung
Posted .We agree, Jimmy! Good looks and great performance are the qualities that make a great microwave! We're so glad you love it! ^Shifa
Powerful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far it has been working nicely, but haven't figured out how to run timer and microwave at the same time like our old one could. Much stronger than our old one.
I would recommend this to a friendMy Microwave
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! I don't know about the no finger print deal. You still have to wipe it down.
I would recommend this to a friendWorks and looks good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looks nice and warms up food. The sensor heating seems to be kind of hit and miss though.
I would recommend this to a friendit is doing a good job
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.so far so good, we have not use it a lot, it is not as good as the GE we had before
I would recommend this to a friendBrand response from Samsung
Posted .Thank you for sharing your thoughts on this microwave, fuzz! ^Jecca
Good features
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Liked the features ...................................................................................................................................
I would recommend this to a friendGreat looks, and love the dark inside.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great microwave. A little difficult to install and we had to get it professionally installed.
I would recommend this to a friendIt's alright, don't know how long it will last.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this model to replace a previous Samsung microwave that had died after 3 years. I bought THAT one to replace a GE microwave (manufactured by Samsung) that had died after 3 years. So not a great track record. I bought this one because the price was OK, and I was hoping it would fit in the original GE mounting bracket like the last one did. It was close enough. My main gripe with this unit (other than lack of previous reliability) is that you can't cook an item if you are currently using the TIMER mode. Stupid! That was true with the previous two models, but is really dumb it hasn't been improved since then.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Wally,
Thank you for your honest feedback, and we hope you are in good health. We understand the importance of how you need to use the kitchen timer and the microwave at the same time. Your feedback helps us understand where we can take steps to improve our product and service.
Currently, when the kitchen timer is engaged, the microwave will not work and vice versa. I have shared a Samsung link that mentions this (step 2).
Samsung microwave is not heating or has stopped working:
https://www.samsung.com/us/support/troubleshooting/TSG01001963/
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144741980
Leo
Product is as described!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have been using this product for almost two months without any problems. The interior is easier to clean than my previous model.
I would recommend this to a friendIts a microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the microwave we chose to put into a house we are fixing and flipping. We presume it works. And it looks like a microwave ought to.
I would recommend this to a friendgood microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave is part of a kitchen suite. Samsung produces a quality product. I had no reservations about selecting Samsung for the entire kitchen
I would recommend this to a friendGreat product!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product worked exactly as described. I will continue to purchase from Best Buy! They are the best!
I would recommend this to a friendOver renge microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is beautiful makes my kitchen smart looking place to stay all day love it works every thing . Mohammed
I would recommend this to a friendThe microwave is easy to use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The person who installed the microwave was excellent! He went above and beyond to make sure the installation was perfect.
I would recommend this to a friendWorks very well, lives up to expectations.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unit works very well. Pleased with space inside . Finish fits very well with other items in area.
I would recommend this to a friend