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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 3539 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.4 out of 5 stars

  • Cook Settings

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers enjoy the 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook, particularly its ease of use and overall performance. Many appreciate its design, size, and quiet operation. However, some customers have expressed concerns regarding the timer, heating capabilities, door quality, button responsiveness, and clarity of instructions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 135 Showing 2,681-2,700 of 3,539 reviews
  • Rated 5 out of 5 stars

    Best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product recommend to go to Best Buy to shop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    quality product at a good price Had a Bosch and it stopped working within 2 yrs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My favorite microwave

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fancy and high technology microwave. Excellent choice for a new kitchen

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Witcher, I am glad you are enjoying your Samsung Microwave. It was so nice of you to share your feedback with us. We are so glad to have you be a part of our Samsung Family. ^Brad Samsung

  • Rated 3 out of 5 stars

    Microwave

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First microwave we bought shorted out on day 3. Got a replacement 2 days later. Tech said the previous one was running hot. This 2nd one is working okay for now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our New Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Well and Looks Great! The Sensor feature really helps in the Reheating process!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s cute works great and my food is heated all the way through.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought this back and got a countertop but it was lightweight and nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Samsung microwave it does everything I truly recommend you try one fir yourself

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely the best microwave I’ve owned! It is powerful and nice looking. Good quality!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with the microwave.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave is what I needed too replace. Very happy with it and the black stainless steel.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great microwave but had missing parts.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly love Best Buy outlet. They gave us a great deal on this. But when we went to install it had missing parts that we had to order so didn’t save as much as I would have liked. But great microwave now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2nd Samsung microwave bought from Best Buy. The 1st one lasted almost 8 years. Happy with the microwave.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We really appreciate the loyalty, DanJoseph! Thanks for being the best part of Samsung. ^Jecca Samsung

  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t use yet so can’t tell you what about it other than that delivery was great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for my big family. Heats everything right up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Over The Range Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful over the range microwave oven. A lot heavier than I imagined but very sturdy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    gets the job done

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic microwave with features I wanred. only complaint would be is it’s noisier than my previous microwave.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,

      We can feel that you are worried about the noise in your microwave. We are here to help you understand the noise coming from it.

      We recommend checking the resources to determine what is causing the noise in your microwave.

      Samsung microwave is making unusual noises:
      https://www.samsung.com/us/support/troubleshooting/TSG01001968/

      Should you need support in the future, please don’t hesitate to reach out to us through the channels below.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, provide us with this reference number (1146625661), and it will help our team pull up your information.

      ^Rodel Samsung

  • Rated 5 out of 5 stars

    this microwave is perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave was everything I've been looking for, the color was perfect it works for everything!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jamie- Connecticut

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this microwave! It took 3 trips to Best Buy to finally get one that wasn’t damaged.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not the best but ok.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say it does the job. But don’t really care for it. We bought this to replace our Maytag that went out on us. This one sticks out further and doesn’t have the setting of our old one.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Cube,

      Thank you for reaching out and we hope you are in good health. We appreciate it that you have selected Samsung for your microwave. We are glad to know that the microwave does what it needs to do for your household.

      Please click on the link and turn to pages 10 - 19 for the settings of the microwave and turn to pages 20 - 22 for cleaning and maintaining your microwave.

      https://downloadcenter.samsung.com/content/UM/201911/20191122104255594/ME4000R_ME19R7041FS_AA_EN-MES-CFR.pdf

      Please feel free to get in touch with us through the channels below if you have additional questions.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community
      https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Your reference number: 1144161474

      Leo Samsung

  • Rated 5 out of 5 stars

    Good product for good price

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding Microwave. The only difficulty I have with it is setting the time.

    I would recommend this to a friend