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Customer reviews

Rating 4.3 out of 5 stars with 3539 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.4 out of 5 stars

  • Cook Settings

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers enjoy the 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook, particularly its ease of use and overall performance. Many appreciate its design, size, and quiet operation. However, some customers have expressed concerns regarding the timer, heating capabilities, door quality, button responsiveness, and clarity of instructions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 103 Showing 2,041-2,060 of 3,539 reviews
  • Rated 5 out of 5 stars

    Stylish multifunction microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this Samsung microwave to match my Samsung range It’s stylish easy to use, has multifunction options from reheating a plate, making popcorn to defrosting meat Durable looks good Great price too Would highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just fine as expected. Replaced a brand new Whirlpool that never worked correctly right out of the box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product good price good service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product good price good service We bought this product online during The COVID-19 times. We were very happy with the ease of purchase, the price was competitive and the delivery and installation were timely and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'm sold

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this is the only Samsung product I would definitely buy again... so far! I love the popcorn feature, it heats things quickly, and was super easy for my boyfriend and I to install.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there jennifear, I am so glad to hear you are loving your new Samsung Microwave. I appreciate you sharing your experience with us. As always, we thank you for choosing Samsung. ^Brad Samsung

  • Rated 2 out of 5 stars

    defective microwave

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worked well for about 2 weeks, I placed a single Potato in the microwave for 6 minutes. 3 minutes in the machine turned it self off and lost power. I thought I had blown a fuse. When all breakers were checked and confirmed good I returned to microwave and verified that it was still plugged into outlet. It was. I returned to kitchen about 30 minutes later to find the time had come back on and the microwave worked again. 4 days ago the microwave started to make an incredible loud "vibrating noise". I called best buy to complain and the salesperson immediately set up free delivery of a replacement microwave. We will see how this one works.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      We can't even imagine what you have gone through with this microwave. We will provide you with the best assistance we can offer.

      While waiting for the replacement microwave, we recommend checking the resources below for steps to do when the microwave is making noise. Kindly click on the embedded words for more details.

      Samsung microwave is making unusual noises:
      https://www.samsung.com/us/support/troubleshooting/TSG01001968/

      If you want to know the status of the replacement, please contact Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day.

      They can either answer your question or transfer you to your local store to answer your specific concern.

      ^Rodel Samsung

  • Rated 5 out of 5 stars

    Samsung Fan Boy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that Samsung. Big microwave. works like expected. Nothing too fancy. I do wish the lights were brighter. I can barely see inside the microwave when the door is shut

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the closest choice to the previous Microwave I am satisfied with my choice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice microwave. Doesn’t seem as solid as my old one, but still nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fabrício Santos

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good and efficient.. Love it the shape of the microwave as well ..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave was exactly as I expected. Everything functioned properly as described

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very spacious and has enough power for quick heating. Just wished it was smartphone compatible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellente !!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELLENT !!!!! My wife and I love it .....replaced an old GE microwave the sensor feature works well too. I would recommend .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I will recomande my friend and family

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good, I like....thank you...! ..............

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys came and put it in they did a great job. They worked together good and fast.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    attractive, works fine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had a chance to use it extensively, but so far so good. Learning the touch pad isn't instinctive, but I learned more by reading the manual.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    micro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if you read the manual, smooth sailing. Does what is needed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this at the beginning of July but had to wait for delivery until the end of August. So far we have not come across any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good investment

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install and not heavy at all , I had microwave it was very heavy to carry on .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Microwave ME19R7041FG

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Black stainless steel appliance package efficient & gorgeous (microwave, electric range, dishwasher & 3 door french refrigerator/freezer Best appliances ever Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mr Haug Was so knowledgeable and really helped us in a pinch as we were pending an inspection on the house we were buying. He even took the time to educate me on the different types of stoves for when we go to upgrade.

    I would recommend this to a friend