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Customer reviews

Rating 4.3 out of 5 stars with 3539 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.4 out of 5 stars

  • Cook Settings

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers enjoy the 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook, particularly its ease of use and overall performance. Many appreciate its design, size, and quiet operation. However, some customers have expressed concerns regarding the timer, heating capabilities, door quality, button responsiveness, and clarity of instructions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 104 Showing 2,061-2,080 of 3,539 reviews
  • Rated 4 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice product. Really enjoy the cook sensor features on commonly cooked items- popcorn, potato

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Microwave

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice microwave. Its interior is dark so the food stains dont show up. Uniform cooking.

    I would recommend this to a friend
  • Cons mentioned:
    Heating

    Rated 2 out of 5 stars

    Stopped working from 4/10/2020

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's not even 2 months, turns on, not heating up, may be a blown fuse, bestbuy website shows it's not returnable, we are now in this unprecedented situation of covid-19, not sure whether someone will be able to come and fix it or will i be returned any amount for this defective microwave oven,

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi sowmya! I'd like to provide this link (https://bit.ly/2VtpFox) that has information on what to check if the microwave is not heating properly. ^Jecca Samsung

  • Rated 5 out of 5 stars

    Easy to install looks good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I were able to install ourselves The directions are not super clear on how to insert the vent but over all really nice. Works well The levels for defrost and soften are explained on the inside in case you miss it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality microwave. I like the sensor cooking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Microwave cooker.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent product which operates in a superior system. The operation requires study of the manual operation manner. THIS REQUIRES A OPERATIONAL SYSTEM which is simple.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its alright

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s alright clean and works fine I can’t complain

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Live and Learn

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the microwave. Installed and working well. We did find out it should have a charcoal filter which we never received. Have order charcoal filter when we realized there was none inside.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello! Thanks for your review! ^Ty Samsung

  • Rated 5 out of 5 stars

    Love

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my purchase although I wish I caught the sale the week after I brought my microwave.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. This is why people dont like to do these surveys!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good micro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this seems like a good micro. I returned it only because I wanted an all white micro to match my kitchen.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello, thanks for your review! ^Ty Samsung

  • Rated 5 out of 5 stars

    My cooking needs at last.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Continues to operate as advised. would be lost without this very important cooking aid.

    I would recommend this to a friend
  • Cons mentioned:
    Timer

    Rated 1 out of 5 stars

    sensor cooking is overrated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave has many problems, the timer is inop when cooking, it can either cook or run a timer, not both at the same time. The push buttons take a great amount of pressure to activate. The number of buttons to push to warm a cup of coffee is ridiculous. You need the user book every time you want to cook something just to see what it is that you are cooking, and, there was NO manual delivered with it, only installation instructions and those were for a different microwave, this caused major problems when locating holes to be drilled, Holes ended up being an inch off from template to actual oven. The glass on the front is so dark you can't see through it to see if something is boiling over or actually cooking. Very unimpressed with this oven, Samsung should be ashamed.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi nicknametooshort! Thank you so much for letting us know what you think of this microwave. We really appreciate your detailed feedback. ^Jecca Samsung

  • Rated 5 out of 5 stars

    Microhood

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome microhood!! Heats things up much quicker than my last microhood. The inside is huge and with the blue oven coating it is really easy to clean. I would recommend this for anyone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well but not as fast at heating as our former Samsung microwave.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good appliance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good appliance. Works great. No issues. Bought the matching microwave as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a Samsung microwave that died. It was nice that this microwave had the same hanging brackets and screw placement. Mafe is taking it really easy. Like the look and the added power versus our old version

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Working Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, I have only had it for a couple weeks but it works great so far!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very powerful, but popcorn burns

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave and very good heat. It provides very good heat. Good for all types of food but somehow popcorns always tend to burn a little thus I started to stop just 7 seconds before the sensor stops it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung needs to work on user friendliness of the microwave.. Few basic things are missing - ex: quick heat (30 seconds).. Other

    I would recommend this to a friend