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Customer reviews

Rating 4.3 out of 5 stars with 3539 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.4 out of 5 stars

  • Cook Settings

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers enjoy the 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook, particularly its ease of use and overall performance. Many appreciate its design, size, and quiet operation. However, some customers have expressed concerns regarding the timer, heating capabilities, door quality, button responsiveness, and clarity of instructions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 106 Showing 2,101-2,120 of 3,539 reviews
  • Rated 4 out of 5 stars

    No electric

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish Best Buy would have told me they don’t do the electrical work for microwaves that replace oven ranges

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello! Thanks for your review! ^Ty Samsung

  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave it has more different functions than you can figure out ... popcorn setting works excellent and gets food hot very quick

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little loud in my opinion. 2nd samsung microwave we have had. Different models. Could just be samsung.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve only owned it a month but so far so good! I love the inside it’s not cheap plastic like the one I had before…definitely worth the extra money.

    I would recommend this to a friend
  • Cons mentioned:
    Door

    Rated 1 out of 5 stars

    Don't Buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this microwave in July of 2023 and the door has already broken and of course the warranty has expired. I called the repairman that Samsung connected me to and the repairman said it would cost $570.91 to replace the door and that's after we paid $119.00 for the service call. I'm goijg back to Whirlpool.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi SeanO,

      We all want our appliances to be in good condition. To help you check the availability and compatibility of your microwave's door, you can contact Samsung's official parts distributor for customers purchasing Samsung parts or accessories.

      Orders can be placed online at www.samsungparts.com or by phone at 800-627-4368; hours of operation are 9:00 am – 6:30 pm EST, Monday – Friday.

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1147611090) to help our team pull up your information.

      Have a great day.

      ^Aloe Samsung

  • Rated 5 out of 5 stars

    Get yourself one

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have has this microwave for a few years now, been working wonderful. No complaints.

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 3 out of 5 stars

    range

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The oven works well some of the buttons a little hard to operate have to fight with them

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      Congratulations on your new Samsung Microwave. I am sure that you will find this machine very useful with all the additional features. Always remember when pressing buttons on the control panel to use the pads of your fingers so the entirety of the button is pressed. Thank you for choosing Samsung. ^Brad Samsung

  • Rated 5 out of 5 stars

    purchaser

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was a good value. I like the various options available. All in all, very satisfied. Thank you for allowing me to review.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good model

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good model and does the job well. Its only been about a month, so can't say much about durability.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Sameer! Thanks for sharing your review of this Samsung microwave! ^Ty Samsung

  • Rated 5 out of 5 stars

    Owner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exelente produc run fast very quite like Samsung products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it !

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very similar to our 14yr old Samsung over the stove microwave! Works great!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's a microwave, nothing special.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It cooks fine. It matches the other Samsung appliances. But why it costs $100 more to have this model with a blue inside vs the white inside is ridiculous. Also no innovation for the price- incandescent lamps, same screen, buttons, and sensor features as a 30yr old microwave.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great. Works smoothly. I bought online and wasn't expecting a dark metal interior - only drawback to this is not seeing some messiness

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new microwave!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying my new microwave. I needed to replace an old microwave and this one caught my eye. It looks great and it has quite a few extras that I wasn't aware it would have. I'm very happy with my purchase!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No Express Cook Option

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is just ok. I doesn't have express cook options, and it doesn't come with an instruction manual. It works fine as-is, but the failure to include an express cook option is disappointing.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Airjoy,

      We can see how disappointing it is to not have a feature you are looking forward to on this Samsung microwave model. Let us aid you with this microwave.

      The microwave is equipped with sensor cooking. The sensor cooking buttons work the same way as express cooking where you press the buttons on the control panel. The difference is with sensor cooking, instead of the number keys, you press specific buttons like popcorn, potato, pizza, frozen entrée, reheat, and veggies.

      I have shared this model's user manual link. Please turn to pages 9 and 11 for the control panel outline and the sensor cooking buttons.

      https://downloadcenter.samsung.com/content/UM/202309/20230915151328185/O_ME4000R_ME19R7041FS_AA_EN.pdf

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1146743759 to help our team pull up your information.

      Leo Samsung

  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a microwave love it. I would buy it again. I like also how you have a bright light underneath or a night light which ever you pick.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Less than average

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Louder than average…. Inside glass tray slips out of position easy and gets off spin. Dark inside colored like and oven does not allow you to see splatters. This can be good and bad. Light is dim also.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We know how it feels going through all this with your appliance, ValerieB. Let us help.

      Here is a link with information about microwave sounds and why they happen. Browse the guide and select the sound similar to what your microwave creates.

      Samsung microwave is making unusual noises:
      https://www.samsung.com/us/support/troubleshooting/TSG01001968/

      We have also provided the user manual. See page 23 for the recommended actions when the cooktop lamp is too dim and if the turntable rotates improperly.
      https://downloadcenter.samsung.com/content/UM/202309/20230915151328185/O_ME4000R_ME19R7041FS_AA_EN.pdf

      If you have further questions or inquiries, these are the platforms that you can reach in the future:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1146723540) to help our team pull up your information when you message us.

      Thank you.

      -Angelica Samsung

  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good microwave. So far there has been no problems. It’s big and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the ceramic Interior.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It warms the food hitter than my old samsung and evenly. Love the bright light underneath to make your range visible when cooking.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Had to return

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seemed like a vreat microwave but unfortunately i needed to return it and get a low profile microwave

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Casey! Thanks for your review! ^Ty Samsung