Customer Ratings & Reviews
- Model:
- ME19R7041FB
- SKU:
- 6358146
Rating by feature
- Performance
Rating 4.4 out of 5 stars
- Cook Settings
Rating 4.4 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
Customers are saying
Customers have good things to say about the ease of use, size, design, and installation of the 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook. Many appreciate its performance, appearance, quiet operation, and the value for the price. However, some users have reported issues with the timer, heating functionality, and the door. A few also mentioned challenges with button quality and the clarity of the instructions.
This summary was generated by AI based on customer reviews.
Great microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The over-the-range microwave works great. We love having it tucked away and off the countertop. It heats up food nicely. Lots of space inside. I would recommend this!
I would recommend this to a friendSamsung New Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have been very happy with our new microwave. It has met all of our expectations.
I would recommend this to a friendExcellent Model
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality model. Like the interior surface - doesn't show dirt as easily as older white plastic models.
I would recommend this to a friendLoud vent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. The venting is super noisy though other then that I’m pleased
I would recommend this to a friendGreat buy!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the fact that this microwave would be attached over the stove. Did not have a lot of counter space to sit microwave so this was the perfect buy to save counter space.
I would recommend this to a friendTitle
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great replacement for our prior Samsung. Easy install.
I would recommend this to a friendWorks good
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave works as it is advertised. They did a great job installing it
I would recommend this to a friendNice looks and great performance.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Clean styling and works perfectly. Sleek design and handle is easy to grab, buttons are easy to ready and over all a great microwave so far.
I would recommend this to a friendLoving it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great so far. Not big on microwaves but my house already had one so I replaced it
I would recommend this to a friendSo far so good
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced a failed microwave we inherited with the house. So far, so good. Easy to install.
I would recommend this to a friendGreat selection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the functionality, great over the stove fit & the beautiful color.
I would recommend this to a friendNice one , needs some updates
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does its job. Even with a low end model, for a 30sec quick run, just press 30sec and then it will run. On this model have to press 30sec and then press Start button again to run.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi There,
Thank you very much for your review of one of our products. Should you need support in the future, please don't hesitate to reach out to us at www.samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).
Have a great day!
^Chrystel
Works great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works great but the buttons aren’t as easy/responsive as it should be
I would recommend this to a friendBrand response from Samsung
Posted .Hey there! Thank you so much for your review. Here is a link to a troubleshooting guide that may help with your concern on your control panel (https://bit.ly/32EC13N). Thank you for being the best part of Samsung! ^Shay
Replacement for old microwave.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good overall. Works great. Replacement for a 10 year old microwave that quit. Easy Replacement. Got a great price from Best Buy .
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Bill, I am happy to hear you are loving your new Samsung Microwave. I know how great it is when all your expectations are met and I am so glad we were able to do that for you. We thank you for being such a great part of our Samsung family. ^Brad
Samsung micro
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Some confusion with setting but an average good fuctioning micro
I would recommend this to a friendLove it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this microwave. Looks great and does its job well. Black stainless steel is a plus as well. Would recommend to anyone looking for a nice, reliable microwave.
I would recommend this to a friendSamsung Over-the-Range Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Because we heavily rely on a microwave for our daily routine, we wanted an updated Samsung (just like our old one). We already had an over-the-counter microwave, and we liked its performance. After purchasing this at Best Buy, we waited almost a full month to have it installed (supply chain issue; I get it). We were told that the special sensors made this one exceptional. What a disappointment! It does not nearly heat up food as well as our old one. Heating a cup of coffee takes 75, instead of 60, seconds. Other foods don't heat up evenly. Finally, the touch sensors on the panel don't work well. Not happy.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi BuiltInMicrowaveOven,
We are glad to know that you are using one of our Samsung products. Your satisfaction is our topmost priority and we apologize for the inconvenience of the microwave not heating properly. Don't worry will surely notate your feedback about this matter for a better product in the future.
I highly recommend clicking this link for future reference or guide:
https://www.samsung.com/us/support/search/?query=microwave&referrerPageUrl=https://www.samsung.com/us/support/
The microwave control panel does not respond:
https://www.samsung.com/us/support/troubleshooting/TSG01001961/
Samsung microwave is not heating or has stopped working:
https://www.samsung.com/us/support/troubleshooting/TSG01001963/
Samsung microwave is not working:
https://www.samsung.com/us/support/troubleshooting/TSG01207757/
You may check this link for future reference to reduce unnecessary repairs over the microwave lifetime.
https://www.samsung.com/us/support/answer/ANS00062285/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/ME19R7041FS/AA
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144520652
Thank you for choosing Samsung. Have a great day.
-Trisha-
Great Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a major upgrade from my Whirlpool. Love the size...plenty of room to cook larger stuff. Fit perfectly. Looks great with all the other black stainless steel appliances purchased.
I would recommend this to a friendBrand response from Samsung
Posted .Welcome to the Samsung family, TK420! We're happy to be part of your home. ^Jecca
Easy to setup and use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has many useful programs and cooks or reheats food perfectly
I would recommend this to a friendJust an OK Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.takes a long time to reheat items compared to the old one that i had and the dark interior is unattractive.
No, I would not recommend this to a friend