Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.3 out of 5 stars with 3539 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.4 out of 5 stars

  • Cook Settings

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers enjoy the 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook, particularly its ease of use and overall performance. Many appreciate its design, size, and quiet operation. However, some customers have expressed concerns regarding the timer, heating capabilities, door quality, button responsiveness, and clarity of instructions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 120 Showing 2,381-2,400 of 3,539 reviews
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    first on I bought was defective, it kept running when it should have been off. Best buy replaced it with another that works great. Love the second one

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microwaves

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the microwave. Just wish it had th e preset minutes buttons my old microwave did

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Becoming a Huge Samsung Fan

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We recently purchased all new kitchen appliances, all of them Samsung. Extremely happy with them and this microwave is not exeption.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how much bigger the inside of the microwave is!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Microwave

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave. Works as intended. Cooks my chicken nuggies well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung microwave

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything a regular microwave needs to do. I have less food smells in the home than with the previous one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Expensive looking

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was too big for our kitchen and stick out too far so we had to change to different one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good microwave Good bang for buck High quality

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Eltranza, congratulations on your new Samsung Microwave. I am so happy you are loving the quality and performance of the unit. We thank you for being such a great part of our Samsung family. ^Brad Samsung

  • Rated 4 out of 5 stars

    microwave

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kitchen is mostly Samsung now... and I love it...

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Mymarshall, I want to congratulate you on your choice of Samsung in your home. We are honored and appreciate you sharing. We are glad to have you as a part of our Samsung family. ^Brad Samsung

  • Rated 5 out of 5 stars

    Appliances

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best affordable microwave not a single problem with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Value

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking microwave...Performs as expected.Powerful fan

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello! Thanks for your review! ^Ty Samsung

  • Rated 5 out of 5 stars

    Would buy again

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. This is replacing a 1200w unit which boiled water faster. But the auto defrost on this makes up for it. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Microwave

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good size microwave. Works well. Contro panel is easy to read and understand

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    wave

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    decent microwave,heats up quick,sensors work well,would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great no issues seems to cook my food faster

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So Far So Good

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've not had it long but it's running well and we're very happy with the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung products are nice and reliable

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used many other brand products and they were great. Expecting the same with Samsung . Time will tell but so far no issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent buy!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad we chose this microwave. The interior is easy to clean and the unit is well made, not cheap plastic and is very solid. You won’t be disappointed.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Denise! We're so glad you chose this microwave too! And we're even more glad that you're so satisfied with it. ^Jecca Samsung

  • Cons mentioned:
    Heating

    Rated 1 out of 5 stars

    Terrible quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is awful. It’s made of literally the thinnest metal possible surrounding the whole outside. It vibrates terribly and makes very loud buzzing noises. Even with proper spacers the metal buckets when installing. I have gotten 3 already. 1 was missing several pieces and dented up and the next one stopped working after 5 days. Now I’m on my 3rd one and it’s literally shaking my whole kitchen, and buzzing super loud. It’s also like a fun game to not know when it will decide to heat the food or not. Samsung customer support is of zero use. Please skip these cheaply made microwaves and get something different.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there DougF, I understand that you are having concerns with your Samsung Microwave making some unusual noise and know how that must make you feel. I would like to offer some helpful information to help find a resolution. See link below:
      https://www.samsung.com/us/support/troubleshooting/TSG01001968/
      If you need any assistance, please reach out to us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143532243. We would like to welcome you to our family and thank you for choosing Samsung. ^Brad Samsung

  • Rated 3 out of 5 stars

    Microwave

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was disappointed with the easy of use, example when press popcorn and start, it doesn't start. I think cook sensor needs adjustments, I don't mind medium rare, some times. I expected more from Samsung; since I previously had Samsung and I was able to do everything with my other microwave.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      I see you are having issues with your newly installed Samsung Microwave. There are several important things that should be checked to make sure you are getting the best performance from your unit. Let us find a resolution to your problem by contacting us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
      Please reference ticket number 1142973520. We thank you for being a part of the Samsung family. ^Brad Samsung