Customer Ratings & Reviews
- Model:
- ME19R7041FB
- |
- SKU:
- 6358146
Customer reviews
Rating 4.3 out of 5 stars with 3539 reviews
(3,539 customer reviews)Rating by feature
- Performance4.4
Rating 4.4 out of 5 stars
- Cook Settings4.4
Rating 4.4 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers enjoy the 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook, particularly its ease of use and overall performance. Many appreciate its design, size, and quiet operation. However, some customers have expressed concerns regarding the timer, heating capabilities, door quality, button responsiveness, and clarity of instructions.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Happy with our Samsung
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use nice selection of options sooo happy with Installation and haul away awesome tech no mess
This review is from Samsung - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Black Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Samsung microwave
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very satisfactory, good quality product as expected highly recommended
This review is from Samsung - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Perfect fit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Old Microwave caught on fire, this black stainless steel was what I wanted and all the amenities. Remember to set clock hold power level button.
This review is from Samsung - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Black Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Solid microwave.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid microwave. Was to use. Love the fan, very strong.
This review is from Samsung - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Stainless Steel
I would recommend this to a friend- Cons mentioned:Timer
Rated 2 out of 5 stars
Could be better
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could be better. No quick cook buttons or a way to set the clock on the microwave. Very bulky for a low profile product
This review is from Samsung - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Stainless Steel
No, I would not recommend this to a friend Rated 5 out of 5 stars
Over the range microwave review
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave is a perfect size a wattage for day to day use. It looks very nice in the kitchen
This review is from Samsung - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Works Great! Looks Great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very Nice! Works Great! Highly recommend! Sleek looks and ease of use. A great addition to any kitchen.
This review is from Samsung - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Black Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Work as intended
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfect and it has a very nice finish as well.
This review is from Samsung - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Great job
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It a nice looking unit and interior cleaningis easy
This review is from Samsung - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Samsung
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my Samsung microwave I purchase from best buy
This review is from Samsung - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Black Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
SE WALKER
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave is really nice, and it looks good with the new range that matches it. I replaced my old 21yoa microwave, with this one, I am still learning how all the features work. I would recommend this to anyone looking for a new microwave.
This review is from Samsung - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Great install and very easy use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We got this in a timely fashion. The installer was super. The use is very easy. It looks great with my other appliances!
This review is from Samsung - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Black Stainless Steel
I would recommend this to a friendRated 2 out of 5 stars
Doesn't last
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Difficult to install with the included template. Microwave worked for about a year and a half. Now it wont heat everything runs like it would normally just wont warm anything placed inside. I am torn, I have the mounting installed, so do I just get the same model or do I change models and have to mess with the installation again. Last microwave lasted 20 years and was still running but we were remodeling and no one wants an almond colored microwave with all the other appliances being black stainless steel
This review is from Samsung - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Black Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Steve!
Thank you for reaching out to us. I see you have some concerns with the Samsung - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Black stainless steel. I sincerely apologize for the inconvenience if your Samsung Microwave doesn't heat anything. The experience is not what we expect from our customers. Your feedback helps to understand where we can take steps to improve our product and service.
Here is a link to "Samsung Microwave is Not Heating or Has Stopped Working": https://www.samsung.com/us/support/troubleshooting/TSG01001963/.
You may also refer to the user manual about some "Troubleshooting Checkpoints" if it occurs on your Samsung Washer" on pages 48-51 and "Information Codes" on pages 52-53:
You may also refer to the user manual about some "Troubleshooting Checkpoints" if it occurs on your Samsung Microwave" on page 23: https://downloadcenter.samsung.com/content/UM/201911/20191122104255594/ME4000R_ME19R7041FS_AA_EN-MES-CFR.pdf.
I also shared the link about the warranty information of your Samsung Microwave: https://www.samsung.com/us/support/service/warranty/ME19R7041FS/AA.
Your Samsung Microwave is warranted by SAMSUNG against manufacturing defects in materials or workmanship for the limited warranty period, starting from the date of original purchase, of:
One (1) Year Parts and Labor
Ten (10) Years Magnetron Part (Part Only).
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144643085
Have a great day.
Melardo
- Cons mentioned:Button quality
Rated 2 out of 5 stars
It's ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has sleek design but did not work when delivered. They did replace it with out issues but I had to wait another week. The buttons are hard to push. Sometimes I have to push them several times. Other than that it is fine.
This review is from Samsung - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Black Stainless Steel
No, I would not recommend this to a friend Rated 5 out of 5 stars
Perfect match.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great replacement unit much better than builder grade it’s replacing.
This review is from Samsung - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Stainless Steel
I would recommend this to a friendRated 2 out of 5 stars
Dead after 18 months
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quit working, not heating, after 18 months. If you get this microwave get an extended warranty. Also very loud and not as powerful as last brand, which lasted for 15 years.
This review is from Samsung - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi JamesS!
Thank you for reaching out to us. I sincerely apologize for the inconvenience if your Samsung Microwave stopped working or did not heat, which was less than ideal. The experience is not what we expect from our customers. Your feedback helps to understand where we can take steps to improve our product and service.
Here is a link to "Samsung Microwave is not Heating or has Stopped Working": https://www.samsung.com/us/support/troubleshooting/TSG01001963/.
I also shared the link about "Samsung Microwave is Making Unusual Noises": https://www.samsung.com/us/support/troubleshooting/TSG01001968/.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144731307
Have a great day.
Melardo
Rated 4 out of 5 stars
Does the job
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well. Does what if’s supposed to do. Instructions for setting clock vague.
This review is from Samsung - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Samsung microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave, but wished it had a “quick button “
This review is from Samsung - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Microwave for our family.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good Microwave for our family. East to operate.
This review is from Samsung - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Only appliance delivered with zero problems
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.See summary, s to lol will never use Best Buy again due to terrible customer service, just want what I paid for in full to work properly
This review is from Samsung - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Black Stainless Steel
No, I would not recommend this to a friend












