Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.3 out of 5 stars with 3539 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.4 out of 5 stars

  • Cook Settings

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers enjoy the 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook, particularly its ease of use and overall performance. Many appreciate its design, size, and quiet operation. However, some customers have expressed concerns regarding the timer, heating capabilities, door quality, button responsiveness, and clarity of instructions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 123 Showing 2,441-2,460 of 3,539 reviews
  • Rated 5 out of 5 stars

    Happy with our Samsung

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use nice selection of options sooo happy with Installation and haul away awesome tech no mess

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung microwave

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very satisfactory, good quality product as expected highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect fit

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Old Microwave caught on fire, this black stainless steel was what I wanted and all the amenities. Remember to set clock hold power level button.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid microwave.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid microwave. Was to use. Love the fan, very strong.

    I would recommend this to a friend
  • Cons mentioned:
    Timer

    Rated 2 out of 5 stars

    Could be better

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could be better. No quick cook buttons or a way to set the clock on the microwave. Very bulky for a low profile product

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Over the range microwave review

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave is a perfect size a wattage for day to day use. It looks very nice in the kitchen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great! Looks Great!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Nice! Works Great! Highly recommend! Sleek looks and ease of use. A great addition to any kitchen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Work as intended

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect and it has a very nice finish as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It a nice looking unit and interior cleaningis easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Samsung microwave I purchase from best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SE WALKER

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave is really nice, and it looks good with the new range that matches it. I replaced my old 21yoa microwave, with this one, I am still learning how all the features work. I would recommend this to anyone looking for a new microwave.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install and very easy use

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this in a timely fashion. The installer was super. The use is very easy. It looks great with my other appliances!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Doesn't last

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficult to install with the included template. Microwave worked for about a year and a half. Now it wont heat everything runs like it would normally just wont warm anything placed inside. I am torn, I have the mounting installed, so do I just get the same model or do I change models and have to mess with the installation again. Last microwave lasted 20 years and was still running but we were remodeling and no one wants an almond colored microwave with all the other appliances being black stainless steel

    No, I would not recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 2 out of 5 stars

    It's ok

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has sleek design but did not work when delivered. They did replace it with out issues but I had to wait another week. The buttons are hard to push. Sometimes I have to push them several times. Other than that it is fine.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect match.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great replacement unit much better than builder grade it’s replacing.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Dead after 18 months

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quit working, not heating, after 18 months. If you get this microwave get an extended warranty. Also very loud and not as powerful as last brand, which lasted for 15 years.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Does the job

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Does what if’s supposed to do. Instructions for setting clock vague.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung microwave

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave, but wished it had a “quick button “

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave for our family.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good Microwave for our family. East to operate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Only appliance delivered with zero problems

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    See summary, s to lol will never use Best Buy again due to terrible customer service, just want what I paid for in full to work properly

    No, I would not recommend this to a friend