Customer Ratings & Reviews
- Model:
- ME19R7041FB
- SKU:
- 6358146
Rating by feature
- Performance
Rating 4.4 out of 5 stars
- Cook Settings
Rating 4.4 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
Customers are saying
Customers have good things to say about the ease of use, size, design, and installation of the 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook. Many appreciate its performance, appearance, quiet operation, and the value for the price. However, some users have reported issues with the timer, heating functionality, and the door. A few also mentioned challenges with button quality and the clarity of the instructions.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Door
Junk
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had it for just over twi yeara snd the door is broken and wont stay closed therefore won't cook. It looks good though if you just want a pretty worthless appliance
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi EmilyW,
Thank you for your honest feedback, and we hope you are in good health. We see your point and we are saddened that the microwave isn't working as intended because of the door (mechanism/latch). Your feedback helps us understand where we can take steps to improve our product and service.
I have shared a Samsung link below that can help address your concerns with the microwave.
Samsung microwave is not heating or has stopped working:
https://www.samsung.com/us/support/troubleshooting/TSG01001963/
I have also shared the user manual link below for additional steps if needed. Please access the link and turn to page 23.
https://downloadcenter.samsung.com/content/UM/201911/20191122104255594/ME4000R_ME19R7041FS_AA_EN-MES-CFR.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144731510
Leo
Samsung Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Happy with microwave. Delivery went well Gentlemen that installed unit very professional and cleaned up after themselves.
I would recommend this to a friendMicrowave purchase
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for the new renovation we have going on. It’s def completely the set that was needed to make my kitchen look great
I would recommend this to a friendStrong Microwave
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great microwave to accent your Samsung stove. It is blue ceramic inside, and does a great job heating up food quick and efficiently.
I would recommend this to a friend- Pros mentioned:Ease of use
large!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.large interior with shelf. ease of use. sleek appearance
I would recommend this to a friend Works great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Placed my order. Scheduled pick up. Microwave was placed in trunk and away i went. Verg fast and smooth operation. Good job Best Buy
I would recommend this to a friendVery good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.loved the microwave its very deep.good features also got it on sale
I would recommend this to a friendExcellent simple microwave.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this microwave to go with a matching set of new Samsung kitchen appliances. Looks good, works great. Simple micro with a turntable.
I would recommend this to a friendBrand response from Samsung
Posted .Samsung is proud to be a wonderful addition to your home. Thank you for sharing your feedback with us. ^Lo
Good OTR MICROWAVE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This a good looking OTR microwave with sensor reheating.
I would recommend this to a friendPOOR PURCHASE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, I am not very pleased with this microwave. First of all, the directions enclosed were vague and in some cases incorrect. I had to go on line and search for this model to get directions for setting the clock & using some of the features. Second, the "buttons" are very hard to push and are offset from the marking above them. Sometimes I cannot push hard enough to use the feature I need! I would have returned it if I had not had it professionally installed by a contractor other than Best Buy. This Samsung microwave looks nice but being so hard to use, having to pay for shipping & installation makes it a poor buy unfortunately. I am 77 yrs old and I need major appliances that are easy to use and come with directions that make sense!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see you are having some concerns with your Samsung Microwave buttons. I would love the opportunity to chat and see how we can help. Please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
Please reference ticket number 1143032330. We thank you for being a part of the Samsung family. ^Brad
item parfait, service impécable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.item parfait, service impécable. je recommande le produit et best Buy!
I would recommend this to a friendRecommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave works well, no complaints. Installation team was friendly and efficient. Recommend Best Buy and Samsung.
I would recommend this to a friendPerfect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect pairing with my range. Not sure if the light underneath is supposed to stay on all the time.
I would recommend this to a friendReplacement Samsung microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it as an open box item it works perfectly, no complaints
I would recommend this to a friendGreat little helper
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung has done it again. This is such a nice Over-The-Range Microwave. It does everything you would want it to and more!
I would recommend this to a friendGreat Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with the presets, light, and various fan speeds. Once again, Samsung over performs.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there JayR, I am so glad you are enjoying your Samsung Microwave. Thank you for choosing and recommending Samsung. Your feedback is greatly appreciated. ^Brad
Freaking awesome!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This replaced our 20 year old dinosaur. It definitely feels good to have all my appliances match.
I would recommend this to a friendPerfect for me.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This unit does all I need and more. It completed and compliments my purchases of oven and stove. I couldn't be more satisfied.
I would recommend this to a friendGreat microwave
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great so far. Love the black stainless steel.
I would recommend this to a friendNot a fan
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought a new home and replaced the microwave with this one. The door does not align and the cover inside for the microwave element is like a piece of cardboard. Much prefer the last one we had which was an LG - this feels and seems cheap. Not a fan, likely will be replacing with a different one.
No, I would not recommend this to a friend