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Customer Ratings & Reviews

Your price for this item is $332.99

Customer reviews

Rating 4.3 out of 5 stars with 3538 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.4 out of 5 stars

  • Cook Settings

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers have good things to say about the ease of use, size, design, and installation of the 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook. Many appreciate its performance, appearance, quiet operation, and the value for the price. However, some users have reported issues with the timer, heating functionality, and the door. A few also mentioned challenges with button quality and the clarity of the instructions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 133 Showing 2,641-2,660 of 3,538 reviews
  • Rated 4 out of 5 stars

    ease to use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    added bonus to our kitchen, getting a lot of use out this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kim

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought to replace my old 1, i love that its black inside instead of white

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Kimberley, it is great to hear you are loving your new Samsung Microwave. I appreciate you sharing your great experience with us. We are so thankful to have you in our Samsung family. ^Brad Samsung

  • Rated 5 out of 5 stars

    New microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a Samsung microwave so far so good. Cesar , attended us . Great service.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello! We hope that you'll continue to enjoy your Samsung microwave! ^Ty Samsung

  • Rated 3 out of 5 stars

    good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good product, but the extractor is very noisy and at first I struggled with a button but over time it worked well, I had to press hard at the beginning, the good side is that it is beautiful, heats up well and has very good lighting

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      Congratulations on your new Samsung Microwave. We are glad to be your choice for your newest addition to your kitchen. We welcome you to our family and thank you for choosing Samsung. ^Brad Samsung

  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good microwave and very powerful. Install was easy, because it matched right up to the old fittings.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Microwave

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First microwave we bought shorted out on day 3. Got a replacement 2 days later. Tech said the previous one was running hot. This 2nd one is working okay for now.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Handle broke many plastic parts

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Handle was loose then broke. , many plastic parts like toy

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      DavidM, we understand how you feel about the microwave door handle. Allow us to help. 

      To check the availability and compatibility of your microwave's door handle, you can contact Samsung's official parts distributor for customers purchasing Samsung parts or accessories.

      Orders can be placed online at www.samsungparts.com or by phone at 800-627-4368; hours of operation are 9:00 am – 6:30 pm EST, Monday – Friday.

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1147193551) to help our team pull up your information.

      Have a great day.

      ^Camille Samsung

  • Rated 5 out of 5 stars

    Awesome microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size, the color, and the features. The presets are amazing. My food is always the perfect temperature

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Deb

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice microwave to match the slide in stove. So happy with the color too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product recommend to go to Best Buy to shop

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Microwave

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave is nice, but the buttoms dont light up, so it is hard to turn on and set timing in the dark

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Aren't new models supposed to work better than old

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really Loud, under lighting weak, earlier model was way better!! Poor " improvement " method

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,

      We understand your disappointment with this microwave. We will assist you in every way we can.

      We recommend checking the resources below to determine the noise coming from your microwave.

      Samsung microwave is making unusual noises:
      https://www.samsung.com/us/support/troubleshooting/TSG01001968/

      Should you need support, please don’t hesitate to reach out to us through the channels below.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, provide us with this reference number (1146697076), and it will help our team pull up your information.

      ^Rodel Samsung

  • Rated 5 out of 5 stars

    Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Microwave it came with everything I needed to install above my stove

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AWESOME PRODUCT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PRODUCE HAS BEEN FLAWLESS SALEMAN WAS GREAT TO WORK WITH

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great over range microwave. Had it before, just upgraded

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good but

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. I was iffy about buying it since my last microwave was a Samsung but so far so good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A good basic microwave.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it but I wish the panel was lit. Works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far seems like a very good quality microwave. Only I stalled for 1 week.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    temperamental buttons

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, but you have to hit buttons just right for them to work

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      StephenS, we want you to enjoy using the microwave. Allow us to help.

      Here is a link for steps on what needs to be done if your control panel is unresponsive.

      Microwave control panel does not respond
      https://www.samsung.com/us/support/troubleshooting/TSG01001961/

      Please see page 20 under the "Cleaning the control panel" section of the manual for more details.

      Manual
      https://downloadcenter.samsung.com/content/UM/202309/20230915151328185/O_ME4000R_ME19R7041FS_AA_EN.pdf

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1147139939) to help our team pull up your information.

      Have a great day.

      ^Camille Samsung

  • Cons mentioned:
    Heating

    Rated 1 out of 5 stars

    Broke Samsung microwave

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this microwave Feb. 2021 it started making noise after about a year of having it and now the door handle is loose which causes the switch to believe the microwave is still on. I had to unplug it because it just runs but no longer heats. 2 1/2 years and no longer useful.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi PaulaE,

      We can feel your disappointment with your microwave. We will be here to help you with it.

      We recommend checking the resources below for steps to take when the microwave is making some noise.

      Samsung microwave is making unusual noises:
      https://www.samsung.com/us/support/troubleshooting/TSG01001968/

      Should you need support in the future, please don’t hesitate to reach out to us through the channels below.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, provide us with this reference number (1146669190), and it will help our team pull up your information.

      ^Rodel Samsung