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Customer reviews

Rating 4.3 out of 5 stars with 3539 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.4 out of 5 stars

  • Cook Settings

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers enjoy the 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook, particularly its ease of use and overall performance. Many appreciate its design, size, and quiet operation. However, some customers have expressed concerns regarding the timer, heating capabilities, door quality, button responsiveness, and clarity of instructions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 134 Showing 2,661-2,680 of 3,539 reviews
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice heats up perfectly like the product definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its a microwave!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints about this microwave. It vents, it cooks, and its not ugly. :-)

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Microwave

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First microwave we bought shorted out on day 3. Got a replacement 2 days later. Tech said the previous one was running hot. This 2nd one is working okay for now.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good microwave decent size for daily use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color is nice, buttons are big and easy to use

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      I completely agree, TNT4! Thanks for sharing. ^Jecca Samsung

  • Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great over range microwave. Had it before, just upgraded

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My renters like it so far.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our installers were very friendly and efficient. They took care to wear masks and cleaned up when done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AWESOME PRODUCT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PRODUCE HAS BEEN FLAWLESS SALEMAN WAS GREAT TO WORK WITH

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good value for the price... I’m very happy & pleased with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product recommend to go to Best Buy to shop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely a great buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome! Sensor for reheat and defrost is right on the money and the exhaust fan is powerful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and easy warm food

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent microwave to have in any kitchen to enhance your cooking time and keep food warm.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Space saver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great space saver and completes the look of my new kitchen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it! It works really well and heats food quickly and evenly. Very pleased with purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top off your ensemble!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice microwave to round out your appliance set. Sleek and sharp finish off your efficient new ensemble...

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes a loud noise when heating. Honestly im ready for it to stop working so i can get something different.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We value your feedback on your experience with the microwave, Nunya. Let us help you with the noise.

      When a microwave makes a sound while running, most of these are normal and should not be a cause of concern. This guide will cover the most frequently occurring sounds and the reasons behind their occurrence. Please click the link and hyperlink below.

      Samsung microwave is making unusual noises (Please select the best that describes the sound you are hearing):
      https://www.samsung.com/us/support/troubleshooting/TSG01001968/

      Should you ever need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number, 1146554416, to help our team pull up your information when you message us.

      Have a great day.

      -John Samsung

  • Rated 3 out of 5 stars

    Won't buy again

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well enough, but heats extremely slowly. Takes forever to cook things. You can't cook anything while you have a timer running. Huge negative.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Leah, I would feel the same in your position. We pride ourselves on our products and the high quality standards we maintain. It is only through feedback from customers like yourself that we are able to make our products better. I have attached a link to a troubleshooting guide that may help with your concern on your microwave not heating (https://bit.ly/32IPUOe). If this does not help resolve the issue or you have any additional concerns please reach out to us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1144026240) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Shay Samsung

  • Rated 5 out of 5 stars

    Great Microwave!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the black stainless! We have always purchased Samsung appliances and they do not disappoint!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice open box item. Works flawlessly and customer service was fantastic.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello! Thanks for your review and being a Samsung customer! ^Ty Samsung

  • Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave for above range unit. Black color will blend in with any other appliances you have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for my big family. Heats everything right up.

    I would recommend this to a friend