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Customer reviews

Rating 4.3 out of 5 stars with 3539 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.4 out of 5 stars

  • Cook Settings

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers enjoy the 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook, particularly its ease of use and overall performance. Many appreciate its design, size, and quiet operation. However, some customers have expressed concerns regarding the timer, heating capabilities, door quality, button responsiveness, and clarity of instructions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 136 Showing 2,701-2,720 of 3,539 reviews
  • Rated 5 out of 5 stars

    Over The Range Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful over the range microwave oven. A lot heavier than I imagined but very sturdy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave, fits great many great settings on it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product for good price

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding Microwave. The only difficulty I have with it is setting the time.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Microwave

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave is nice, but the buttoms dont light up, so it is hard to turn on and set timing in the dark

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jamie- Connecticut

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this microwave! It took 3 trips to Best Buy to finally get one that wasn’t damaged.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Decent microwave

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with my purchase. Matches with our other kitchen appliances.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Okan, congratulations on your new Samsung Microwave. I am happy to hear you are loving the performance of the unit. We thank you for being a great part of our Samsung family. ^Brad Samsung

  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2nd Samsung microwave bought from Best Buy. The 1st one lasted almost 8 years. Happy with the microwave.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We really appreciate the loyalty, DanJoseph! Thanks for being the best part of Samsung. ^Jecca Samsung

  • Rated 5 out of 5 stars

    this microwave is perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave was everything I've been looking for, the color was perfect it works for everything!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what I wanted.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! The sensor heating is the best! I recommend it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It was in stock. Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave for the value. Best Buy had it in stock!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    microware

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice love it .very easy to clean. thanks so much

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Aren't new models supposed to work better than old

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really Loud, under lighting weak, earlier model was way better!! Poor " improvement " method

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,

      We understand your disappointment with this microwave. We will assist you in every way we can.

      We recommend checking the resources below to determine the noise coming from your microwave.

      Samsung microwave is making unusual noises:
      https://www.samsung.com/us/support/troubleshooting/TSG01001968/

      Should you need support, please don’t hesitate to reach out to us through the channels below.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, provide us with this reference number (1146697076), and it will help our team pull up your information.

      ^Rodel Samsung

  • Rated 5 out of 5 stars

    It is what it is

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does exactly what a microwave should . Simple !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Over the Range Microwave Oven

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, nothing fancy, not too complicated to operate, just what I needed. Works just fine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly and has a good exhaust fan. Samsung never disappoints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice product. Works great! Warms food evenly. Defrost works wonders!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Nette! We're excited to hear that this microwave is working well for you! ^Ty Samsung

  • Rated 5 out of 5 stars

    It works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what it’s supposed to. Nice design that matches our kitchen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warms up my food correctly stainless steel is easy to keep clean.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Derrick, congratulations on your new Samsung Microwave. I am so thrilled you are enjoying your unit. We are thankful you are a part of our Samsung community. ^Brad Samsung

  • Rated 3 out of 5 stars

    Misleading sale

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think when the item being sold it should say what’s missing

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Greg,

      Thank you for your feedback regarding our product listings. We appreciate your suggestion about including information on what may be missing from the items being sold.

      Your input helps us improve our services to meet your needs better. We will certainly consider implementing this suggestion to enhance the transparency of our product descriptions.

      Please see page 7 of the installation manual for the things and tools needed when installing the appliance.

      Installation manual
      https://downloadcenter.samsung.com/content/EM/202202/20220223181959631/ME4000R_ME19R7041FS_AA_DE68-04585A-02_EN_220120.pdf

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1147200660) to help our team gather your information.

      Have a great day.

      ^Charles Samsung

  • Rated 5 out of 5 stars

    Loved it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the color and matched with the cabinets in our kitchen.

    I would recommend this to a friend