Customer Ratings & Reviews
- Model:
- ME19R7041FB
- |
- SKU:
- 6358146
Customer reviews
Rating 4.3 out of 5 stars with 3539 reviews
(3,539 customer reviews)Rating by feature
- Performance4.4
Rating 4.4 out of 5 stars
- Cook Settings4.4
Rating 4.4 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers enjoy the 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook, particularly its ease of use and overall performance. Many appreciate its design, size, and quiet operation. However, some customers have expressed concerns regarding the timer, heating capabilities, door quality, button responsiveness, and clarity of instructions.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Samsung Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was a wonderful find with the addition to the package of Samsung products.
This review is from Samsung - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Perfect for my parents.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a gift for my parents. They loved it. Also it was a great price too.
This review is from Samsung - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Exactly what I was looking for and needed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave. My only complaint is that the instruction manual is vague.
This review is from Samsung - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Black Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
mi9crowave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent sales and even better installer job good work all around
This review is from Samsung - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Stainless Steel
I would recommend this to a friend- Cons mentioned:Heating
Rated 1 out of 5 stars
Not heating after 2 uses
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had it installed about 2 1/2 weeks after delivery, because it was when I was able. Used it twice, it shut off and stopped heating when it came back on after about an hour. Tech came, says they have to order the part that's damaged and I can't get a new replacement, because it's after 15 days, on a brand new microwave.
This review is from Samsung - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi LuciaO,
Heating our food using the Samsung microwave could make it a lot easier. Let us help by providing a link to check compatible parts for the unit and a basic troubleshooting guide.
If microwave parts or accessories are needed, you may visit https://www.samsungparts.com/Default.aspx and search for your appliance model code.
If your microwave is not working or has stopped working, there could be a few reasons why.
Samsung microwave is not working:
https://www.samsung.com/us/support/troubleshooting/TSG01207757/
Samsung microwave is not heating or has stopped working:
https://www.samsung.com/us/support/troubleshooting/TSG01001963/
The display and/or the oven is not working, see page 23.
https://downloadcenter.samsung.com/content/UM/201911/20191122104255594/ME4000R_ME19R7041FS_AA_EN-MES-CFR.pdf
To better assist you with Samsung products, please reach us with the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
You may provide this reference number (1145404037) to help our team pull up your information.
Thank you for choosing Samsung. Have a great day.
-Trisha-
Rated 5 out of 5 stars
Great
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and I'd recommend to others. Does what it is supposed to do.
This review is from Samsung - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
My pouzou
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. The bundle was a great idea! Highly recommended..
This review is from Samsung - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Black Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Best experience
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome example!! No waiting for the product. Friendly staff.
This review is from Samsung - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
GoodSalesman
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.He went out of his way to find microwave for us!!!
This review is from Samsung - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Great microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Matches all my other samsung products, simple microwave , works great.
This review is from Samsung - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product!!! Delivery was fast and product was beautiful
This review is from Samsung - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Stainless Steel
I would recommend this to a friendRated 3 out of 5 stars
Okay item
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would have gotten 5 stars but the plastic on the button side scratches way to easy the microwave works great but the quality of the keypad is poor for the amount of money you will spend
This review is from Samsung - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Samsung microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.we are really enjoying this product. Works great, and is quiet
This review is from Samsung - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
New look for my kitchen
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the look. Perfect for my kitchen. Does not make a sound
This review is from Samsung - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Stainless Steel
I would recommend this to a friendRated 3 out of 5 stars
Why is it so loud?
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave works just fine for me from a cooking perspective, and it's exterior cleans up great with little effort. It is unfortunately much louder than it needs to be on occasion.
This review is from Samsung - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see you are having concerns with your Samsung Microwave. I have located some information that will help. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01001968/
Thank you for choosing Samsung. ^Brad
Rated 5 out of 5 stars
Monty samsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work very well, warm up very quickly and energy effecient
This review is from Samsung - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Stainless Steel
I would recommend this to a friendRated 3 out of 5 stars
Like Boeing's Door
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The door is poorly designed. Lucky if you get 2 years out of it
This review is from Samsung - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .We want to know more about what transpires with the microwave door and further assist you, PaulR.
You may contact our Support Team via the link below to speak with a live representative to better assist you with the unit.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Thank you.
-Angelica
Rated 5 out of 5 stars
Quality microwave at a discount price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great microwave for the money. Would recommend to a friend.
This review is from Samsung - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great and functions as should. Makes great popcorn.
This review is from Samsung - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Black Stainless Steel
I would recommend this to a friend- Cons mentioned:Button quality
Rated 2 out of 5 stars
Ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave works but the button jams and it is lopsided because the control panel is heavier than the cooking side.
This review is from Samsung - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello bbreviewer1! We appreciate you bringing this matter to our attention. I understand that your buttons are hard to push or get jammed. I would like to provide a link to help rectify that concern. (https://www.samsung.com/us/support/troubleshooting/TSG01001961/)
If you have other concerns outside of the control panel, please reach out to us via any of the following using ticket number: 1143908622
Facebook Messenger:  http://m.me/samsungsupport or
Twitter:  https://twitter.com/messages/compose?recipient_id=18768513
Thank you for choosing Samsung.^Nic












