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Customer reviews

Rating 4.3 out of 5 stars with 3539 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.4 out of 5 stars

  • Cook Settings

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers enjoy the 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook, particularly its ease of use and overall performance. Many appreciate its design, size, and quiet operation. However, some customers have expressed concerns regarding the timer, heating capabilities, door quality, button responsiveness, and clarity of instructions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 146 Showing 2,901-2,920 of 3,539 reviews
  • Rated 5 out of 5 stars

    Samsung Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a wonderful find with the addition to the package of Samsung products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for my parents.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a gift for my parents. They loved it. Also it was a great price too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what I was looking for and needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave. My only complaint is that the instruction manual is vague.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    mi9crowave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent sales and even better installer job good work all around

    I would recommend this to a friend
  • Cons mentioned:
    Heating

    Rated 1 out of 5 stars

    Not heating after 2 uses

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it installed about 2 1/2 weeks after delivery, because it was when I was able. Used it twice, it shut off and stopped heating when it came back on after about an hour. Tech came, says they have to order the part that's damaged and I can't get a new replacement, because it's after 15 days, on a brand new microwave.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi LuciaO,

      Heating our food using the Samsung microwave could make it a lot easier. Let us help by providing a link to check compatible parts for the unit and a basic troubleshooting guide.

      If microwave parts or accessories are needed, you may visit https://www.samsungparts.com/Default.aspx and search for your appliance model code.

      If your microwave is not working or has stopped working, there could be a few reasons why.

      Samsung microwave is not working:
      https://www.samsung.com/us/support/troubleshooting/TSG01207757/

      Samsung microwave is not heating or has stopped working:
      https://www.samsung.com/us/support/troubleshooting/TSG01001963/

      The display and/or the oven is not working, see page 23.
      https://downloadcenter.samsung.com/content/UM/201911/20191122104255594/ME4000R_ME19R7041FS_AA_EN-MES-CFR.pdf

      To better assist you with Samsung products, please reach us with the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
      4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)

      You may provide this reference number (1145404037) to help our team pull up your information.

      Thank you for choosing Samsung. Have a great day.

      -Trisha- Samsung

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and I'd recommend to others. Does what it is supposed to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My pouzou

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. The bundle was a great idea! Highly recommended..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome example!! No waiting for the product. Friendly staff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GoodSalesman

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He went out of his way to find microwave for us!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matches all my other samsung products, simple microwave , works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product!!! Delivery was fast and product was beautiful

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay item

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would have gotten 5 stars but the plastic on the button side scratches way to easy the microwave works great but the quality of the keypad is poor for the amount of money you will spend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we are really enjoying this product. Works great, and is quiet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New look for my kitchen

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look. Perfect for my kitchen. Does not make a sound

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Why is it so loud?

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave works just fine for me from a cooking perspective, and it's exterior cleans up great with little effort. It is unfortunately much louder than it needs to be on occasion.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      I see you are having concerns with your Samsung Microwave. I have located some information that will help. See link below:
      https://www.samsung.com/us/support/troubleshooting/TSG01001968/
      Thank you for choosing Samsung. ^Brad Samsung

  • Rated 5 out of 5 stars

    Monty samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work very well, warm up very quickly and energy effecient

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Like Boeing's Door

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The door is poorly designed. Lucky if you get 2 years out of it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Quality microwave at a discount price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great microwave for the money. Would recommend to a friend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great and functions as should. Makes great popcorn.

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 2 out of 5 stars

    Ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave works but the button jams and it is lopsided because the control panel is heavier than the cooking side.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello bbreviewer1! We appreciate you bringing this matter to our attention. I understand that your buttons are hard to push or get jammed. I would like to provide a link to help rectify that concern. (https://www.samsung.com/us/support/troubleshooting/TSG01001961/)

      If you have other concerns outside of the control panel, please reach out to us via any of the following using ticket number: 1143908622
      Facebook Messenger:  http://m.me/samsungsupport or
      Twitter:  https://twitter.com/messages/compose?recipient_id=18768513

      Thank you for choosing Samsung.^Nic Samsung