Customer Ratings & Reviews
- Model:
- ME19R7041FB
- SKU:
- 6358146
Rating by feature
- Performance
Rating 4.4 out of 5 stars
- Cook Settings
Rating 4.4 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
Customers are saying
Customers enjoy the 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook, particularly its ease of use and overall performance. Many appreciate its design, size, and quiet operation. However, some customers have expressed concerns regarding the timer, heating capabilities, door quality, button responsiveness, and clarity of instructions.
This summary was generated by AI based on customer reviews.
Good microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has a nice look and does it what it should. Would recommend it.
I would recommend this to a friendGreat product
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quite and efficient! Great product. Would buy again
I would recommend this to a friendMicrowave
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very helpful information at the store before purchase.
I would recommend this to a friendAwesome style
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a fantastic stylish looking microwave can’t wait
I would recommend this to a friendGreat customer care
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung appliances gets 5 stars.Always happy with Best Buy.
I would recommend this to a friendTexas
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It worked good for a day and after that it broke down and we had to get a te ignition to fix it not sure what it was but they got it working ni issues after that so far!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Texas! We're so happy to hear you were able to get the issue resolved. Thank you so much for letting us know about your experience. Thank you for choosing Samsung. ^Jecca
Loving it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This completes the amazing appearance of my kitchen appliance line!
I would recommend this to a friendLoves it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it got it to match my refrigerator............
I would recommend this to a friendexcellent Microwave with reasonable price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good quality with reasonable price, fast delivery.
I would recommend this to a friendCame dented
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good service at store, fast delivery but microwave came very dented on the top. Called to have it replaced since it looks like an opened box even though I bought it as new
I would recommend this to a friendExcellent Microwave!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The price is reasonable & Quality is exceptional! Great Product!
I would recommend this to a friendVery nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.fan is very quite and options do what they are supposed to.
I would recommend this to a friendMr k
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good attractive good we are happy to buy this product
I would recommend this to a friendLov it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lov the microwave it also went well with my other applicance
I would recommend this to a friendMicrowave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it! Its definitely an upgrade from my last one.
I would recommend this to a friendWorthless for Fan over stove
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this to save counter space which was great. That said, as a microwave this is fine. As a range hood it makes LOTS of noise and blows a TON of air out the top, but barely pulls anything through the bottom. When I cook the whole front of the microwave ends up covered in steam. Not good for your cabinets to have that much steam pooling above.. I would look elsewhere. Samsung sent a tech and they said it was fine because on the highest setting it can hold a piece of paper. That said, watch the videos online about this complaint from other people where they showed internally all the holes in the microwave and they taped them to make it actually pull air through. You aren’t allowed to do this as it voids any warranty, but it is an accurate representation of how poorly this works. Wish I had seen those before buying. Not worth the cost of the microwave and install. Find another one.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings!
Thank you for your honest feedback, and we hope you are in good health. It is disheartening to know that the microwave isn't working as intended and up to your standards. Your feedback helps us understand where we can take steps to improve our product and service.
I have shared Samsung links that can answer and address your concerns with the microwave.
Condensation forms on the microwave door:
https://www.samsung.com/us/support/troubleshooting/TSG01110250/
Range hood is too loud:
https://www.samsung.com/us/support/troubleshooting/TSG01203229/
Samsung microwave is making unusual noises:
https://www.samsung.com/us/support/troubleshooting/TSG01001968/
I understand that the microwave was professionally installed. I am sharing the installation guide below. Please access the link and turn to page 7 for the minimum acceptable clearance of the microwave with the cabinets and stove for proper ventilation and avoid condensation issues with the microwave.
https://downloadcenter.samsung.com/content/EM/202202/20220223181959631/ME4000R_ME19R7041FS_AA_DE68-04585A-02_EN_220120.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144731878
Leo
Excellent microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best investment in microwave for the price. We elegant and sleek
I would recommend this to a friendBrand response from Samsung
Posted .We're delighted that you feel this way, HotHot! Samsung is happy to be part of your home. ^Jecca
Great microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Spacious microwave that vents the range and has sensor cooking
I would recommend this to a friendGreat
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well. No problems or things I don’t like. Well built.
I would recommend this to a friendGreat microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the presets and the interior ceramic dark blue finish.
I would recommend this to a friend