Customer Ratings & Reviews
- Model:
- ME19R7041FB
- |
- SKU:
- 6358146
Customer reviews
Rating 4.3 out of 5 stars with 3539 reviews
(3,539 customer reviews)Rating by feature
- Performance4.4
Rating 4.4 out of 5 stars
- Cook Settings4.4
Rating 4.4 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers enjoy the 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook, particularly its ease of use and overall performance. Many appreciate its design, size, and quiet operation. However, some customers have expressed concerns regarding the timer, heating capabilities, door quality, button responsiveness, and clarity of instructions.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great for price
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave. Quality for the price. Good venting
This review is from Samsung - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Great product I totally recommend!! Greatest great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product I totally recommend!! Greatest great
This review is from Samsung - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Great buy!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good value for the price. I was looking for replacement.
This review is from Samsung - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Stainless Steel
I would recommend this to a friendBrand response from Samsung
Posted .So glad that you have found the perfect match for your families cooking needs with Samsung. Happy Cooking! ^Cat
Rated 2 out of 5 stars
Samsung defect door and poor customer service.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just reviewed the microwave a few weeks ago and I am having an issue with the door. I closed it good and hit start and nothing happens but the activated timer counts down but does not actually turn the microwave on. Called customer service which is horrid, tech comes out for 5 minutes and says I have to order a part and they will call when it’s in. So still not fixed.
This review is from Samsung - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Black Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Karen,
Thank you for taking the time to leave this review.
We understand that your microwave timer will run but will not heat up.
The most common reason for the microwave not starting or heating is that it is in demo mode. It is used on retail showroom floors to show off microwaves without activating their magnetrons.
Samsung microwave is not heating or has stopped working https://www.samsung.com/us/support/troubleshooting/TSG01001963/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide them with this number (1144933570) when you message us to help our team pull up your information.
Have a great day.
^Charles
Rated 5 out of 5 stars
Lightweight, Quiet Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All is well so far. No issues. Effective appliance.
This review is from Samsung - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Great Microwave!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Easy Install. Quick curbside pickup!
This review is from Samsung - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Stainless Steel
I would recommend this to a friendRated 3 out of 5 stars
Samsung Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this microwave at Cerritos Best Buy, glass was shattered when I opened it. They replaced it with no problem. I am satisfied with this purchase.
This review is from Samsung - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Stainless Steel
I would recommend this to a friend- Cons mentioned:Timer
Rated 2 out of 5 stars
Missing a couple of standard features
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave works fine, and we're pleased with the Total Tech package we also purchased. However... I would not recommend this microwave. It's missing a couple of features that I (and I think most people) take for granted now. The keypad is not backlit, which means it's impossible to use at night in a dark, or semi-dark, kitchen, without turning on the overhead light. In addition, you can't use the microwave and the timer at the same time! I was sure I was missing something here, and discovered it just doesn't work that way. So if I'm using the microwave kitchen timer for something I have in the oven, I can't also use the microwave to heat up something. Obviously, there are ways to work around this. But it was frustrating and surprising to find this out... too late.
This review is from Samsung - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .We value your input, AlanM.
The kitchen timer does not start or stop cooking functions. You cannot set or change the timer if a time-based function is operating (i.e., Time bake) or if Sabbath Mode is enabled.
Here is a link to "Set or clear the timer on your Samsung oven": https://www.samsung.com/us/support/answer/ANS00088062/
The below link is the user manual for your model. Turn page 9 (Checking the Control Panel), and page 10 (Kitchen Timer Button) for reference: https://downloadcenter.samsung.com/content/UM/201911/20191122104255594/ME4000R_ME19R7041FS_AA_EN-MES-CFR.pdf
For reference, I shared these links:
How to cook with your Samsung microwave: https://www.samsung.com/us/support/answer/ANS00049159/
Set the time on your Samsung microwave - Set the time with the Power Level button (ME19R7041F): https://www.samsung.com/us/support/answer/ANS00087028/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, give them this number (1145284685), which will help our team pull up your information.
Have a great day.
Melardo
Rated 3 out of 5 stars
samsung over the range microwave model #me19r7041f
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.black glass is not good,can not see food while cooking! black settings panel is too hard to see without being back lit!
This review is from Samsung - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook - White
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi will,
Thank you for sharing your experience with us.
And we do apologize for not meeting your expectations about our Samsung - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook - White
To understand more about the product and its features
Here's the product Product Manual for your reference
https://downloadcenter.samsung.com/content/UM/201911/20191122104255594/ME4000R_ME19R7041FS_AA_EN-MES-CFR.pdf
For further inquiries you may reach us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for choosing Samsung.
Reference number:1144418108
^Ross
Rated 5 out of 5 stars
Awesome microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well worth the price. Good value. Fan works very well.
This review is from Samsung - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Stainless Steel
I would recommend this to a friendRated 3 out of 5 stars
Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm still in the process of a kitchen remodel and my microwave has yet to be installed. Therefore I am unable to give a review due to lack of data
This review is from Samsung - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook - White
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
Congratulations on your new Samsung Microwave and thank you for taking the time to post a review. We are glad to be your choice for your newest additions to your kitchen. We welcome you to our family and thank you for choosing Samsung. ^Brad
Rated 5 out of 5 stars
Perfect
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it, is the prefect match to my other appliances.
This review is from Samsung - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Black Stainless Steel
I would recommend this to a friendRated 3 out of 5 stars
2021 kitchen remodel
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice product but can't set clock. No clock feature on mico, but a time comes up. Manual enclosed doesn't even show how to set clock.
This review is from Samsung - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Black Stainless Steel
I would recommend this to a friendBrand response from Samsung
Posted .Hello, we understand your concerns and we are here to help with any questions or concerns that you may have. You can set the clock on the microwave by simply holding down the power level button for three seconds. I am including a link to the user manual on page 10 to support your concerns on directions on setting the clock (https://bit.ly/3Iu03yp). If you have questions or further concerns, contact us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1143957719) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Lena
Rated 3 out of 5 stars
mechanical problem
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave features are okay but the turntable did not work when we first got it. We had it repaired and now it makes a noise. We are getting a replacement.
This review is from Samsung - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Stainless Steel
I would recommend this to a friendBrand response from Samsung
Posted .We're glad to hear you're on the right path to getting this resolved. We hope you're able to enjoy the new microwave for a long time. ^Jecca
- Cons mentioned:Heating
Rated 1 out of 5 stars
Upset
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave did not last 2 years! It just stopped heating which is extremely frustrating.
This review is from Samsung - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Black Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Dontay B,
We understand that an excellent working microwave plays a massive part in heating or cooking food. We are here to help.
Please see the link below for the steps if the Samsung microwave is not heating or stopped working.
https://www.samsung.com/us/support/troubleshooting/TSG01001963/
If the problem persists after following the steps, we highly recommend contacting us directly.
Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147399177, which will help our team pull up your information.
^Rainly
Rated 5 out of 5 stars
great upgrade
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.replaced 8 year old unit,this is a great upgrade .
This review is from Samsung - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Stainless Steel
I would recommend this to a friendRated 3 out of 5 stars
Makes a weird noise after a couple of months
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't had this for very long and it’s already making a weird buzzing sound occasionally. It doesn’t seem to effect its ability to function, but it’s concerning.
This review is from Samsung - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Stephen! This link (https://bit.ly/35BCMYh) should be able to help you with your concerns about the noise from the microwave. ^Jecca
Rated 5 out of 5 stars
Microwave.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What can I say. Well it heats up. Looks good to.
This review is from Samsung - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Black Stainless Steel
I would recommend this to a friendBrand response from Samsung
Posted .Your microwaves sleek design and performance is a wonderful addition to any kitchen, and glad you found that match with Samsung. Welcome to the Samsung family! ^Cat
Rated 3 out of 5 stars
Second one ok
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return the first one due to keypad not working ( after installing it). Replacement appears to be working ok.
This review is from Samsung - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi. Thank you very much for your feedback on our products. We're saddened that you returned a product, and it's good to know that the replacement is working. Should you need support in the future, please don't hesitate to reach out to us at www.Samsung.com or by calling 1-800-7267864 (1800-SAMSUNG)
Reference Number: 1144622725
Have a great day.
Melardo
Rated 5 out of 5 stars
great item
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No fingerprints. Cooks evenly. Easy to set clock
This review is from Samsung - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Stainless Steel
I would recommend this to a friend












