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  • Front. Samsung - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Black.
  • Angle. Samsung - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Black.
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  • Know Before You Buy: Over-the-Range Microwaves video 1 minutes 05 seconds

Samsung - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Black

Model:
ME19R7041FB
SKU:
6358146
Highly rated by customers for:
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Customer reviews

Rating 4.3 out of 5 stars with 3539 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.4 out of 5 stars

  • Cook Settings

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers enjoy the 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook, particularly its ease of use and overall performance. Many appreciate its design, size, and quiet operation. However, some customers have expressed concerns regarding the timer, heating capabilities, door quality, button responsiveness, and clarity of instructions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 155 Showing 3,081-3,100 of 3,539 reviews

  • Microwave

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this with our kitchen remodel in May 2020. Yesterday it stopped working. We loved it before that happened. I've had many microwaves over the years and never had one quit working. They all lasted for years and only replaced them if i was upgrading or needing a different size. We are very disappointed that this one only lasted 2 years and cost us over 400.00. I would be cautious using samsung products. They don't seem to last. We had to replace a 3 year old washer and repair our 3 year old dryer twice now. I am now worried about how long my stove, dishwasher and refrigerator will last.

    This review is from Samsung - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Black Stainless Steel

    No, I would not recommend this to a friend

  • Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The number pad is to dark.Also have a hard time setting the clock.Other wize its a new mic

    This review is from Samsung - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Stainless Steel

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Microwave,

      Thank you for sharing your experience with us. And we do apologize for not meeting your expectations about our product the Samsung - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Stainless steel.

      Set the time on your Samsung microwave
      https://www.samsung.com/us/support/answer/ANS00087028/

      The microwave control panel does not respond
      https://www.samsung.com/us/support/troubleshooting/TSG01001961/

      To understand further the features and specifications of your product.
      here is the user manual for your reference:

      https://downloadcenter.samsung.com/content/UM/201911/20191122104255594/ME4000R_ME19R7041FS_AA_EN-MES-CFR.pdf

      For further inquiries you may reach us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
      4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)

      Thank you for choosing Samsung.

      Reference number:1144469748


      ^Ross Samsung

  • Pros mentioned:
    Installation

    Over orange micro with vent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I was looking for walked in n out in 15 minutes. Easy to install. Plus sale orice

    This review is from Samsung - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Stainless Steel

    I would recommend this to a friend

  • Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave looks nice. It works ok. However it is very noisy.

    This review is from Samsung - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Black Stainless Steel

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We want to ensure that you maximize your cooking time in the kitchen, Joemedellin. We recommend following these helpful links to eradicate the noise.

      Microwaves make all kinds of sounds while running. Food and other material in the microwave are typically the sounds you hear. Learn more from these details.

      Samsung microwave is making unusual noises:
      https://www.samsung.com/us/support/troubleshooting/TSG01001968/

      I have also shared your model's user manual. Turn to page 23 and kindly scroll down to "Operating noise is too loud" for your reference:
      https://downloadcenter.samsung.com/content/UM/201911/20191122104255594/ME4000R_ME19R7041FS_AA_EN-MES-CFR.pdf

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1145305434, to help our team pull up your information.

      Have a great day!

      ^Chrystel Samsung

  • Unit transformer sparking

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked for only 2 year. Unit transformer sparking during operation making it unusable. The repair cost more than purchase of new microwave. Replaced this with Whirlpool microwave.

    This review is from Samsung - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Stainless Steel

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Vijay,

      Thank you for choosing Samsung for your microwave needs. We're saddened that you no longer have the product and would love to work with you in the future.

      Please visit www.Samsung.com or one of our partners to explore products that better fit your needs.

      Have a great day,

      -Ernest- Samsung

  • Good microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    microwave is nice but very upset that it did not come with the standered instruction book

    This review is from Samsung - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Stainless Steel

    I would recommend this to a friend

  • Standard microwave but more tech needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good microwave, slightly confusing buttons. Would have liked for the buttons to be more sensitive

    This review is from Samsung - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Stainless Steel

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello arcnet! ! We appreciate you taking the time to bring this matter to our attention. Below I have provided a link that will address your concerns with the buttons. (https://www.samsung.com/us/support/troubleshooting/TSG01001961/)

      If you find that this information is not helpful regarding your concerns, please feel free to reach out to us via any of the following:
      1. Facebook Messenger:  http://m.me/samsungsupport
      2. Twitter:  https://twitter.com/messages/compose?recipient_id=18768513
      Please use the following ticket number for your reference: 1143908726
      Thank you for choosing Samsung. ^Nic Samsung

  • It is ok

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Average performance. Although you get what you paid for.

    This review is from Samsung - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Stainless Steel

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there, Jossue.

      Thank you very much for your observation of our microwave. Should you need support in the future, please don't hesitate to reach out to us at www.Samsung.com or by calling 1-800-7267864 (1800-SAMSUNG)

      Have a great day.

      ^Camille Samsung

  • Cons mentioned:
    Heating

    Lemon

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had it for under a month and it stopped functioning. Would stop dying heating and the clock would reset. Now looking to replace it.

    This review is from Samsung - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Stainless Steel

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi BradB,

      We understand how important it is to have a reliable appliance at home. Let us help you with your microwave.

      Here is a link to help you with the microwave that stopped heating food.

      The Samsung microwave is not heating up or has stopped working.
      https://www.samsung.com/us/support/troubleshooting/TSG01001963/

      We would love to speak to you about the assistance we can provide.

      Please feel free to get back to us via the following options: 

      1. Facebook Messenger: http://m.me/samsungsupport 
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 

      Please provide us with this reference number (1146967523) to help our team pull up your information when you message us. 

      Thank you.

      -Kimberly Samsung

  • Good microwave for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Though it’s advertised as “fingerprint resistant “, it does show fingerprints! Hard to set the clock, but otherwise a good value.

    This review is from Samsung - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Stainless Steel

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We appreciate the insightful feedback, Trich143! Samsung is always looking for ways to improve the overall customer experience. ^Jecca Samsung

  • Just okay

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smal dent upon arrival. Not worth chasing Nest Buy for a replacement. Too difficult to deal with. No express timer buttons.

    This review is from Samsung - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Stainless Steel

    No, I would not recommend this to a friend

  • Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No quick buttons. You have to punch way to many numbers for everything.

    This review is from Samsung - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Stainless Steel

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there,

      We appreciate you sharing your experience with Samsung Microwave. We apologize for not meeting your expectations about our Microwave, mainly on quick buttons. Please know that we value your feedback, and we will continuously work on improving the quality of the products we offer.

      Let me share the product manual so you can familiarize yourself with how to use the Microwave.

      You can turn to page 10 for the buttons of the Microwave.
      https://downloadcenter.samsung.com/content/UM/201911/20191122104255594/ME4000R_ME19R7041FS_AA_EN-MES-CFR.pdf

      You may reach us via the following links if you need additional assistance.
      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
      4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)

      Reference number:
      1144779906

      Thank you for choosing Samsung.

      ^Ross Samsung

  • Pros mentioned:
    Ease of use

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this microwave. It is so sleek and easy to clean. It works really well too!

    This review is from Samsung - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Stainless Steel

    I would recommend this to a friend

  • Damaged microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave is great but the service and delivery was lacking. Box extremely damaged and microwave itself was dented on three sides. Delivery guy said package was like that when he picked it up.

    This review is from Samsung - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Tuscan Stainless Steel

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      Thank you for informing us about the status of your Samsung microwave when delivered.

      To better assist you, please contact our Best Buy customer service department at (888) 237-8289. Call 24 hours a day. They can answer your question or transfer you to your local store to answer your inquiry.

      Thank you!

      -Angelica Samsung

  • Fail

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought May 10th 2023 .. failed June 2nd of 2025. Out of warranty by 21 days . Likely the mother board. I was satisfied with this product though I will not replace with another Samsung

    This review is from Samsung - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Stainless Steel

    No, I would not recommend this to a friend

  • Damaged Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave arrived with a dent in the front. Called Bestbuy and they immediately resolved the issue and replaced.

    This review is from Samsung - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Stainless Steel

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Good performance and great price

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave was economical and performs extremely well for the price. I love Samsung products. Very pleased with purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Great microwave

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave mounts easy under cabinets or above stove and works great

    This review is from Samsung - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Stainless Steel

    I would recommend this to a friend

  • Fire Hazzard.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quite working completely after a year. Was overheating when not in use. Was so hot on the bottom it would blister your skin when you touched it. I am surprised it didn't catch my house on fire. And Samsung customer service, forget about it. I do not recommend this microwave unless you want to burn your house down.

    This review is from Samsung - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Stainless Steel

    No, I would not recommend this to a friend

  • Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like fan features and light options Don’t like Timer, no shelf for double heating

    This review is from Samsung - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Stainless Steel

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello, thank you for taking time out of your day to share your feedback. We manufacture several different models with various features, and it is only through feedback from customers like yourself that we are able to make our products better. We are always looking for areas in which we can improve our products. If you have questions or further concerns, contact us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1143811096) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Lena Samsung

Page 155, Showing 3,081-3,100 of 3,539 reviews
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