Customer Ratings & Reviews
- Model:
- ME19R7041FB
- SKU:
- 6358146
Rating by feature
- Performance
Rating 4.4 out of 5 stars
- Cook Settings
Rating 4.4 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
Customers are saying
Customers enjoy the 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook, particularly its ease of use and overall performance. Many appreciate its design, size, and quiet operation. However, some customers have expressed concerns regarding the timer, heating capabilities, door quality, button responsiveness, and clarity of instructions.
This summary was generated by AI based on customer reviews.
great appliance
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.we are very happy with the product, the women that waited on me was excellent, she explained everything to me and was very good in explaining me the product.
I would recommend this to a friendSamsung microwave
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great open box purchase. Best buy always provides nice gems when it comes to their open box section. Keep up the good work Best Buy
I would recommend this to a friendGood value
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fits well with black or white decor; took a little getting used to a dark interior for a microwave but now I love it; no backlighting on the control panel though so have to have light on to use it in dark; best value for $
I would recommend this to a friendLove our microwave.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good microwave, easy to install. Have 4 speed fan, lights for the stove, and comes with filters.
I would recommend this to a friendCookie
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased; need to push the selections with a little more force than my previous microwave.
I would recommend this to a friendMicrowave
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We had this product so we wanted something similar and this works for us perfectly.
I would recommend this to a friend- Cons mentioned:Heating
The worst!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Went out after 2 years. I barely use the microwave since most of the time I pop stuff in the air fryer. I wouldn’t recommend purchasing. Looks like it’s in perfect condition but doesn’t heat anything.
No, I would not recommend this to a friend great buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our old microwave got fried due to a power outage but this one works like a charm!
I would recommend this to a friendAvailable and lower price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product difficult to find in stock - all other stores must order and wait. Best Buy had available and price was below others. Picked up product at store next day after order.
I would recommend this to a friendMicrowave
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good service the gentleman that help me was very helpful
I would recommend this to a friendSS Never Fails
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this 3 years ago for out home in Texas! We have really enjoyed it!
I would recommend this to a friendPretty
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works super cccccccccccccooooooookkkkkkkkkkfffffffoooooorrrrrrroooouuuurrrrrfooooood.
I would recommend this to a friendExcellent purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased a few years ago and still going strong. Money well spent
I would recommend this to a friendGreat product!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy install and works as a microwave should. Very pleased!
No, I would not recommend this to a friendOpen Box Deal - Microwave
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Open Box Deal has worked out great, instead of spending a thousand dollars, we saved a lot of money and it works just the same.
I would recommend this to a friendJust OK
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One star out because it doesn't work when Kitchen Timer is set which is a big and major downgrade from 15 yrs old GE microwave. Another star is out because the door is not aligned. Another star is out, maybe due to misaligned door, as we shut or open the door, it turns on briefly and occasionally. Installation went with no problem, instructions and hardware are supplied. Instruction for the installation of the charcoal filter is not accurate as it shows a different model on the manual. I had to youtube it to install it. It looks OK, hopefully lasts too.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey there, Alan. We are pleased to hear that the look of this unit is a great fit for your home, but would love to speak with you further about your experience to see if we can help. Please reach out to us via any of the following outlets and reference ticket number 1140551894.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Toll-free call (Mon-Fri: 9AM-6PM EST): 1-833-REVIEW8 (1-833-738-4398). We look forward to hearing from you! ^Lo
- Cons mentioned:Heating
Look elsewhere for reliable product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased in June 2021, stopped heating food Jan 2024. Purchased for $480, service call cost $220-$290 according to Samsung.
No, I would not recommend this to a friend New Samsung
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.overall this is a good unit. The construction is a OK, not great.
I would recommend this to a friendVery pleased
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product with excellent customer service!!!
I would recommend this to a friendPerfect fit
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a perfect replacement for rhe one we had. Great bang for your buck!
I would recommend this to a friend