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  • Front. Samsung - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Black.
  • Angle. Samsung - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Black.
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  • Know Before You Buy: Over-the-Range Microwaves video 1 minutes 05 seconds

Samsung - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Black

Model:
ME19R7041FB
SKU:
6358146
Highly rated by customers for:
Your price for this item is $332.99

Customer reviews

Rating 4.3 out of 5 stars with 3539 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.4 out of 5 stars

  • Cook Settings

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers have good things to say about the ease of use, size, design, and installation of the 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook. Many appreciate its performance, appearance, quiet operation, and the value for the price. However, some users have reported issues with the timer, heating functionality, and the door. A few also mentioned challenges with button quality and the clarity of the instructions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 177 Showing 3,521-3,539 of 3,539 reviews

  • Okay

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came dented and have to use a code to reset the clock if power goes out. no quick minute option. Not horrible for price.

    This review is from Samsung - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Black Stainless Steel

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      We appreciate you informing us that your Samsung microwave came dented and you have to use a code to reset the clock if power goes out. We apologize for any inconvenience this may have caused you.

      To better assist you with this issue, please contact our Best Buy customer service department at (888) 237-8289. Call 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific inquiry.

      Thank you!

      -Angelica Samsung

  • LASTED 2 YEARS $300 REPAIR

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great for 2 years then died for no reason. Samsung repairs and a local repair wants $300 to fix it. Motherboard magnetron replacement or something. I’m just going to buy a new NOT SAMSUNG

    This review is from Samsung - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Stainless Steel

    No, I would not recommend this to a friend

  • It didn’t last long

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mine broke shortly after the three-year warranty expired. We bought this as a set along with a refrigerator, dishwasher, and a gas stove. I’m not very happy with any of the Samsung appliances, and I won’t be getting them the next time around. 

    This review is from Samsung - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Stainless Steel

    No, I would not recommend this to a friend

  • Poor Quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had the microwave for four years. A plastic piece that held a spring that controlled the door latch broke. Samsung charged me $249 to come look at the microwave. The replacement part would cost $450 plus labor. Needless to say I bought a new microwave but definitely not a Samsung.

    This review is from Samsung - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Black Stainless Steel

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi There,

      Thank you for choosing Samsung for your microwave needs. We're saddened that you no longer have the product and would love to work with you in the future.

      Please visit www.samsung.com or one of our partners to explore products that better fit your needs.

      Have a great day!

      ^Chrystel Samsung

  • Worst purchase ever

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute junk! Broken out of the box,was making a clicking noise ending up being a bent fan shroud Blacked out daily would have to unplug and plug back in to get it to work It worked until it didn’t now I’m stuck with a 450$ mistake!!! Never buying Samsung ever

    This review is from Samsung - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Black Stainless Steel

    No, I would not recommend this to a friend

  • Not a good microwave

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not a good microwave. The microwave rattles, vibrates, and makes a bunch of noise. The overall quality is lacking and feels very cheaply made. I tried to have Samsung repair it - no luck there. Also couldn't return to Best Buy because of their bad return policy. Stuck with a crappy microwave in our newly remodeled kitchen now.

    This review is from Samsung - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Stainless Steel

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Mark. We're sorry to hear that you're experiencing terrible noises with your Samsung microwave, here's a link that will help (https://bit.ly/3lzac3y) If you have any further questions or concerns, please reach out to us on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1143784601) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Ty Samsung

  • Samsung is junk

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this thing 3 years ago and it seems to have gremlins. It would beep suddenly with 7 seconds on the display with no one around. It also wouldn't power up and I had to un-install it and take it apart to get the internals connected again and wamo-it powered back on. I was not going to get Geek Squad there to just poke it and say, "call the 800#..."

    This review is from Samsung - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Stainless Steel

    No, I would not recommend this to a friend

  • Great microwave

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this microwave for my Daughter & son in-law.. They love it.. works well.. mounted easily..

    This review is from Samsung - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Stainless Steel

    I would recommend this to a friend

  • Not worth the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice microwave but stopped heating after less than 2 years

    This review is from Samsung - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Black Stainless Steel

    No, I would not recommend this to a friend

  • Defective brand new microwave

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If there’s a zero rating I would, Samsung is the worst company for replacing defective brand new products. Technician came fixed it twice but still couldn’t fix it and still wants to try fixing it, why not just replaced it, just wasting lots of time

    This review is from Samsung - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Stainless Steel

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello,

      We appreciate you sharing your experience with your Samsung microwave. We'll be happy to look into this for you.

      To better assist you, please get in touch with our Samsung customer service department at Customer Care: 1-800-726-7864 (1-800-SAMSUNG), so we can answer your question or transfer you to your local store to answer your specific concern.

      Thank you!

      -Angelica Samsung

  • Garbage

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just stopped heating after purchase 27 months. It was the magnetron. Cost to repair is $200. Will never buy a Samsung appliance again.

    This review is from Samsung - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Stainless Steel

    No, I would not recommend this to a friend

  • Extremely disappointed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had bought this microwave from Best Buy’s on 1.20.2019. Exactly 2 years later the heating element died! Just looks good, very disappointed and will never buy this brand again. Also I’ve bought a lot from Best Buy’s. Never realized they’d carry something so substandard.

    This review is from Samsung - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Stainless Steel

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi thee,
      I see you are experiencing issues with your Samsung Microwave and your unit carries a warranty on the Magnetron which could be causing your issue. A Certified Samsung Technician will be able to resolve this issue. See link below:
      https://www.samsung.com/us/support/service/locations/
      Thank you for choosing Samsung. ^Brad Samsung

  • Nice looking, but our unit came defective

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking, but our unit came defective; would not head based upon time and some of the other sensor setting not working. We put in a service request and have an appointment to get a new main board installed.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Best buy Client,

      Thank you for bringing this to our attention.
      We apologize for any inconvenience this may have caused you.
      The experience is not what we expect from our customers.
      To better assist you with this issue, please contact the Best buy customer service department at Customer Care:
      P. (888) 237-8289, H.24 Hours a Day can either answer your question or transfer you to your local store to answer your specific concern.

      Reference number:1144626486


      ^ ^Ross Samsung

  • Needs to be replaced after 2.5 years

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needs to be replaced after 2.5 years. Some magnetic part froze. Was installed without a necessary filter. Don't buy this product

    This review is from Samsung - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Black Stainless Steel

    No, I would not recommend this to a friend

  • Broken door

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave door broke in 2022. The warrantee expired in April 2021. I do not recommend this microwave to anyone

    This review is from Samsung - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Stainless Steel

    No, I would not recommend this to a friend

  • Samsung microwave

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im really dissatisfied the door dont close well Only few months

    This review is from Samsung - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Stainless Steel

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Vivian,

      We would love to assist you with your appliance. Kindly provide us with more details about the microwave.

      Please feel free to get back to us via the following options:

      1. Samsung: Community smsng.us/Samsung-Community
      2. Facebook: smsng.us/Facebook-Messenger
      3. Twitter: smsng.us/Twitter-Messages

      When you message us, please provide us with this reference number (1146266854) to help our team pull up your information.

      Have a great day,

      -Ernest- Samsung

  • 3 years, not a day more

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted 3 years to the day. Will look for a replacement form a different manufacturer.

    This review is from Samsung - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Stainless Steel

    No, I would not recommend this to a friend

  • Only lasted 3 years

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only lasted 3 years. Door latch broke so now microwave doesn’t work.

    This review is from Samsung - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Stainless Steel

    No, I would not recommend this to a friend

  • Fan Didnt work and over heated

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fan wasnt workng and over heated the microwave on the first day. Horrible!!!!

    This review is from Samsung - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Stainless Steel

    No, I would not recommend this to a friend
Page 177, Showing 3,521-3,539 of 3,539 reviews
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