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Customer Ratings & Reviews

Your price for this item is $332.99

Customer reviews

Rating 4.3 out of 5 stars with 3537 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.4 out of 5 stars

  • Cook Settings

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers have good things to say about the ease of use, size, design, and installation of the 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook. Many appreciate its performance, appearance, quiet operation, and the value for the price. However, some users have reported issues with the timer, heating functionality, and the door. A few also mentioned challenges with button quality and the clarity of the instructions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 72 Showing 1,421-1,440 of 3,537 reviews
  • Rated 5 out of 5 stars

    Awesome microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave is awesome! Wish the directions were better. There are 2 different sheets of MICA in side - they look as though they are cardboard and should be removed. I did that, accidently ripping them. Tried ordering them from 5 different places - they were all the wrong size. Finally ordered a replacement from Samsung. This was very frustrating! My mistake - but wish it was spelled out in the directions better.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good..

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave looks really nice in my kitchen! The reason for 4 stars is because the buttons sometimes require a hard press in order to register - it makes me worried that the control panel may need to be replaced sooner than later but so far so good!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking microwave and it looks complete with my new range.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this microwave! Especially like the no fingerprint feature. Has a lot of cooking options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks great! It works fine. I recommend this!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Working well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After almost a month of use, the only complaint I have is that sometimes the "buttons" don't react to touch as quickly/easily as they should. Sometimes you have to push twice for it recognize the pressure. Other than that, it works well and is pretty. We really like the blue inside too.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great presets

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So many great preset programs, easy to clean, and looks great

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    So worth it

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to use. Installation wasnt bad to do. Love how fan settings are.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Chris, congratulations on your new Samsung Microwave. I am glad to hear you had an easy time installing the unit. We thank you for supporting Samsung and being a part of our family. ^Brad Samsung

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Micro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, many options Great color inside and out Easy to keep clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice and functional. Looks great in my kitchen!!! I love it!!!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Rollingib, I am glad to see that you are liking the quality of your new Samsung Microwave. We are glad to be the choice for your home and welcome you to our community. ^Brad Samsung

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great microwave, easy-to-use, nice readable buttons, great functionality

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Samsung never get it wrong

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As usual Samsung is unbeatable. Works great from the word go. Best buy costumer service is compared to none.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice new microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice new and sleek microwave. It replaced a 20 year old microwave that was getting pretty weak and the elevated buttons were cracking. I love the way the control panel is on this one. It's flat. This one weighed about half of what the old one did so was easy to put up. Works great and we love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fingerprint Resistant!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this microwave and not having to worry about fingerprints on the stainless steel is an added bonus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A microwave to like from the start

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a sweet unit that replaced one that was a dozen years old. The wattage output on the radio waves is very reliable; two strips of bacon cook perfectly at 2 minutes on high every time. We did have to install supplemental lighting close to the unit because the all-black of the unit makes it hard to see without it (or with the huge overhead light in the kitchen). We like it.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 1 out of 5 stars

    Microwave worked great for 3 months then didn’t.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this microwave back in April, and it worked great for three months. Then, the microwave started catching food on fire. I contacted Samsung support to file a warranty claim, but three weeks have passed without a resolution. Samsung keeps promising that this will be fixed, but another week goes by without any progress or a scheduled repair. I would advise avoiding Samsung due to their poor support. I’ve owned many Samsung products, but this experience is making me consider other brands.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings,

      We know that anyone would be disappointed if they had to endure this experience. Let us help you.

      We would like to speak with you more about this experience and determine what steps can be taken to help with your Samsung microwave.

      Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1147482355, which will help our team pull up your information.

      ^Rainly Samsung

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great microwave... Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice microwave ... works perfect! Just what we needed ... Wsy better than our last one

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I ordered. Easy to install. Works great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good, very happy. Easy to clean. Will recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Over the range microwave

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave, great feature to have the fingerprint resistent stainless steel!

    I would recommend this to a friend