Customer Ratings & Reviews
- Model:
- ME19R7041FB
- SKU:
- 6358146
Rating by feature
- Performance
Rating 4.4 out of 5 stars
- Cook Settings
Rating 4.4 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
Customers are saying
Customers have good things to say about the ease of use, size, design, and installation of the 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook. Many appreciate its performance, appearance, quiet operation, and the value for the price. However, some users have reported issues with the timer, heating functionality, and the door. A few also mentioned challenges with button quality and the clarity of the instructions.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install, half hour all done Easy to use Large cooking aria also vacuum work great
I would recommend this to a friend - Pros mentioned:Size
Nice looking microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice compact over the range microwave with exhaust fan built in.
I would recommend this to a friend Scott's Samsung Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a really nice microwave. Quite and balanced nicely in our remodeled kitchen.
I would recommend this to a friend- Pros mentioned:Performance
Great
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A nice microwave. The color is beautiful and works perfect.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Roxana34, I am so glad to hear you are pleased with your Samsung Microwave. Thank you for taking the time to share your review with us. We are happy to welcome you to our Samsung family. ^Brad
Very nice
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a really pretty microwave and it does what a microwave is supposed to do
I would recommend this to a friendSleek look
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchase one from best buy and first time there is a dent. Second time it was ok and I purchased the warranty with it. Look sleek and nice. Only time will time whether its good.
I would recommend this to a friendBrand response from Samsung
Posted .Dear Best buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best buy customer service department at Customer Care:
P. (888) 237-8289, H.24 Hours a Day can either answer your question or transfer you to your local store to answer your specific concern.
Reference number:1144619659
^ ^Ross
A great microwave!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave is a replacement for the previous Whirlpool microwave which lasted less than 6 years. Love the solid feel of the door and solid feel overall. It was easy to install although the mounting had to be modified compared to the previous microwave. The exhaust fan is quiet and multiple speeds is a plus It cooks quite well. The light has two bulbs and gives off adequate light.
I would recommend this to a friendGood microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great microwave for the price and matches perfectly with other Samsung products.
I would recommend this to a friendSamsung Microwave
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave is definitely a good value but we heard some strange noises from the motor when we first were using the unit. Best Buy is bringing us a new one to be installed. I still think it's a good microwave and would recommend it.
I would recommend this to a friendGood microwave but could be better
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the microwave, operates great, but the lighting could be better, the door doesn’t sit flush with the end panel that holds display and buttons which seem cheap
I would recommend this to a friend- Pros mentioned:Design
heavy duty!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this microwave is no joke. it is a heavy duty cooking machine. looks great haning above the range.
I would recommend this to a friend - Cons mentioned:Timer
Get the upgraded model
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I barely like microwaves but there was a space above my stove for it, so I bought this one. Do yourself a favor and upgrade. This is a painful experience. The glass rotating plate always comes dislodged, so I have to put it back in properly every time i use it. It has the quick 30 second timer, but you have to click it, then click start. Just get the upgrade, you'll be happier than I. Good luck!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello HeatherA,
We understand the disappointment about the dislodged microwave turntable and the timer. Let us help.
Below is a troubleshooting link to help with the turntable rotating performance.
The turntable does not rotate and is making noise:
https://www.samsung.com/us/support/troubleshooting/TSG01001970/
You may also refer to page 21 of the user manual for details about cleaning the turntable and roller rings.
https://downloadcenter.samsung.com/content/UM/202309/20230915151328185/O_ME4000R_ME19R7041FS_AA_EN.pdf
Should you need further assistance in setting the 30-second timer, please feel free to get back to us via the following options below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1148279465) to help our team pull up your information when you message us.
Thank you.
-Angelica
more than your average microwave
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave. Way more than I expected. So many wonderful features for heating food.
I would recommend this to a friendLove it
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Looks inside and out. Matches with the rest Samsung appliances.
I would recommend this to a friend- Pros mentioned:Ease of use
Very nice over the range microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Micro was easy to install, Works well, could use a better manual,but had no problem operating.
I would recommend this to a friend - Pros mentioned:Installation
Great microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install with directions provided. We like the auto cook features. Is not too loud.
I would recommend this to a friend - Pros mentioned:Size
Replacement of existing Samsung Micro
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only purchased this because of the exact sizing for the space. The old was also a Samsung and was 2 years old. With an estimate of $200 to repair, I replaced it for less money but, did also need to pay for the repair service call.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello, Tessa! Thank you for sharing your Samsung experience! ^Ty
Very nice microwave.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent microwave. Looks good. Cooks well. Lots of features.
I would recommend this to a friend- Pros mentioned:Size
Great microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love it! It huge and cooks food super fast the first time.
I would recommend this to a friend - Pros mentioned:Ease of use
Nice over the counter microwave
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to clean which is definitely a plus and has the power needed to cook all items
I would recommend this to a friend