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Customer Ratings & Reviews

$332.99

Customer reviews

Rating 4.3 out of 5 stars with 3539 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.4 out of 5 stars

  • Cook Settings

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers enjoy the 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook, particularly its ease of use and overall performance. Many appreciate its design, size, and quiet operation. However, some customers have expressed concerns regarding the timer, heating capabilities, door quality, button responsiveness, and clarity of instructions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 85 Showing 1,681-1,700 of 3,539 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to self install. Works great. Has good ventilation system as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It makes loud noise sometimes. I am not sure what’s going on, but it seems when I set power level other than 100%.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave. Cooks fast. Easy to clean inside and out.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new microwave its big. and nice i would recommend it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good value if you get it below $200. It takes longer than other microwaves to heat up food.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the controls. Looks and works great, matches stove perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be working fine. Haven’t had it very long but so far...so good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A reputable product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm enjoying my new purchase. I love the features.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Noisy fan, but I am used to it now.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to complete a kitchen update. It was delivered and installed in a timely manner. It does well It does not have express cooking so I am able to program exactly the time I want without pressing cook time first. I am still getting used to it.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there! I'd like to provide this link (https://bit.ly/3gVBEDZ) to some useful information about noises from the microwave that may be able to help. ^Jecca Samsung

  • Rated 4 out of 5 stars

    Works great but tough to see buttons

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The black background makes it very difficult to read the buttons, especially if lighting is not really bright in the kitchen. Also cannot see the food in the microwave while it is cooking through the tinted black glass. Other than that, it works fine.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good choice for us.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with it so far. Just one little quirk, but I'll get over it. The 30 second button requires you to push the start button also. I'm used to just pushing the 30 second button only. Also wish the controls were backlit, but that's show biz. Love the narrower swing door. We do not have a big kitchen, so that is a nice feature.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Four SS appliances!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good all round! Does an excellent job on all items!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sale with service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went back to Best Buy specifically because of the sales person I spoke to there initially. He took time and answered questions. I did not see the same sales person when I purchased the microwave but I told the store manager that is why I purchased the microwave there and it was because of the sales person I had initially spoken with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we love enamel interior and it cooks fast and is quiet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually love the microwave. Wish the buttons were a little easier to push but the size of it it’s great and it is pretty quick to warm up your food ;) also the interior color so much easier to clean and fact that it is not white well makes it that much cleaner overall :D

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stainless is great with keeping the fingerprints off the unit

    I would recommend this to a friend
  • Cons mentioned:
    Door, Heating

    Rated 2 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doors squeak when closing. Outside of microwave steams up when warming food.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      A properly working microwave is needed for it to work, JolandaA. Let's go ahead and provide you with the information you need.

      We recommend you always ensure that the door seals are clean and that the door closes properly. Take particular care when cleaning the door seals to ensure no particles accumulate and prevent the door from closing correctly. Wash the glass door with very mild soap and water. Be sure to use a soft cloth to avoid scratching.

      Please check this link to your user manual for details. Turn to page 20.
      https://downloadcenter.samsung.com/content/UM/201911/20191122104255594/ME4000R_ME19R7041FS_AA_EN-MES-CFR.pdf

      Your microwave's door isn't completely sealed, so when condensation forms on the outside, some of it may get inside or between the glass panes. Please check this link for details.

      Condensation forms on the microwave door
      https://www.samsung.com/us/support/troubleshooting/TSG01110250/

      Should you ever need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1145448907) to help our team pull up your information.

      Thank you for being a valued customer of Samsung. Have a great day.

      ^Camille Samsung

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to Use

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is easy to use and wasn't very difficult to install.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fantastic Microwave for Seniors

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    COULDN'T be happier with this appliance . I highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great, looks great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not overly complicated like my last microwave, has just the right features.

    I would recommend this to a friend